Sony Case Study

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Case summary Sony had been the target of online digital hacking since 2011. Suspicious activity first appeared in their PlayStation Network which consisted of over 77 million users and 130 servers across the globe. It was reported that personal information such as birth dates, addresses, and credit card numbers from the users have been transferred to outside computers and Sony had lost all control over the customer databases. In a single attack, the Sony data breach reached over 100 million customers resulting in the world’s largest data breach. The breach was the result of a “revenge hacking” where the internet was used to punish organizations for their public behaviour. However, the credit card information that was stolen was never used. …show more content…

Sony’s system was breached multiple times and their customers became very weary of their services. When personal information and credit card numbers had been stolen and transferred by the hackers, Sony was unable to track down where the breach is coming from and even let in more attacks in the future. Sony’s poor security and control system was the reason for the hackers’ attacks on their system to prove to Sony that they must provide better security services to their users. This was well represented by George Hotz when he hacked into the Sony PlayStation client operating system and posted his procedures online. It was showed major weakness in Sony’s controls and lack of …show more content…

Their customers no long trusted Sony with their unsecure computer systems and stopped using their services. Furthermore, Sony Pictures Entertainment’s Web Site was also hacked and drained of personal information on its several million customers, in addition to 75000 “music codes” and 3.5 million coupons. Customers became infuriated and not only did many of them disassociate themselves from Sony, but users personally hacked into Sony’s computer system with no intention so steal or corrupt, but to prove that Sony’s lack of security is a threat to its company and to all their customers. For Sony, without its data, it cannot proceed in future initiatives until the problem is resolved which costed them $170 million and 4 weeks to recover just the PlayStation system alone. This is a major downplay for

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