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Impact of e commerce on small business
Impact of e commerce on small business
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Project Proposal Sheet
1.0 Idea
HANA KIMI CO. would like to adopt an online Supply Chain Management System (SCM) whereby the customers may buy company's products online via company's website and able to track the status of the order including the availability of the stocks by integrating the Online Sales System with the company's Inventory, Manufacturing and Production System.
2.0 Type of Project
√ Revenue Generating
√ Cost Savings
3.0 Type of System
Horizontal:
The implementation of the online SCM will involve the operational level only
Vertical:
The following functions will be integrated:
* Manufacturing and Production System
* Sales and Marketing System
* Inventory System
4.0 Business Imperative
To perfectly match the supply side activities of procurement, production planning, distribution planning, production allocation, warehouse planning, inventory planning and so forth with the demand side activities of incoming orders and forecasts so that all demands are met with the least cost and most convenience, and as the initial step for the implementation of Enterprise Resource System (ERP).
5.0 Benefits
The online SCM system and ERP support various business strategies for competitive advantage over other companies, among others: Support business strategy, and provide E-Business benefits.
5.1 Support Business Strategy
At the business level, this system helps the company to:
Reduce operating costs
The system attempts to integrate business processes across departments onto a single enterprise-wide information system. The major benefits are improved coordination across functional departments and increased efficiencies of doing business. The immediate benefit from implementing ERP systems w...
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...e shared among various business functions, thereby resulting in tremendous cost savings and increased efficiency.
When making the implementation decision, management must considered fundamental issues such as the organization's readiness for a dramatic change, the degree of integration, key business processes to be implemented, e-business applications to be included, and whether or not new hardware need to be acquired. In order to increase the chance of user acceptance, employees must be consulted and be involved in all stages of the implementation process. Providing proper education and appropriate training are also two important strategies to increase the end user acceptance rate. The organization is also going through a drastic change, with changes in the way businesses are conducted, the organization being restructured, and job responsibilities being redefined.
Supply chain management is connected with the flow of products and information between supply chain members and organizations. New development in technologies enables organization to get correct information easily in their premises. Technologies used are helpful in coordinating the activities which manage the supply chain. By this the cost of information is decreased because now we have increasing rate of technologies. In an integrated supply chain where product or raw material and information flow in a bi-directional we as managers needs to understand that information technology is more than just computers.
A system integrated approach would improve the business process and hence enable the different functions to share information. It was clearly identified that the ERP deployment would benefit the company through all these elements. In the case, benefits of ERP adoption were not quantified but improved cost and better pricing strategy were discussed to justify the ERP project financially. It can be interpreted that ERP, leading to improved cost analysis, cost control, less redundancy, optimized production and better pricing, would result in low costs and hence higher profit for the company. Financial justification for the ERP adoption can also be inferred through the fact that it would lead to resolution of several problems which the company faces
At the moment, Enterprise resources planning (ERP) systems had become important systems in the modern business world. The meaning of ERP itself is an integrated software package composed by a set of standard functional modules (production, sales, human resources, finance, etc.) developed or integrated by the vendor that can be adapted to the specific needs of each customer (Esteves et al. 2000).
The enterprise resource planning (ERP) system is the main contributor of fundamental decision-making process. A greater efficiency will be created by storing our business’s critical knowledge that determines the decisions that drive performance in one accessible location. Using the ERP system will create a collaboration between department; therefore, removing the independent department decision-making process that can cause issues when one department does not communicate with another department.
described the ERP system as packaged (but customisable) software applications, which manage data from various organizational activities and provide a fully integrated solution to major organizational data management problems. They provide for both the core administrative functions, such as human resource management and accounting, as well as integrated modules which can be selected to support key business processes, such as warehousing, production and client management.
The ERP system allows a strategic flow of information between all areas within an enterprise in a consistently productive manner.
It gives a gist of problems faced by the company which is the growing retail business, and the demand to have updated information of the inventory. This was possible with the new technology implemented by the company which is SAP to solve the CRM problem.
Effectively integrating information technology (IT) into an organization’s business processes is critical if the organization wants to increase productivity and remain profitable. IT includes items such as the systems software, application software, computer hardware, and the networks and databases that help manage the organization’s information. When implementing quality standards and processes that are forever changing in the IT world, organizations must balance these changes while continuing to rapidly implement new systems technologies in order to stay competitive.
“From early on the ambition of ERP-systems has been used to integrate all transaction systems within the one system which combines all information and practices across full organisation, and gives proper information for decision-making in real-time” (Bjorn-Andersen & Johansson 2007)
ERP (enterprise resource planning) is an interactive system which compiles various data in order to help optimize the resources. In terms of implementing between production and sale, SAP also helps all of the department collaborate each other in favor of controlling and tracking of resources . There are two types of data usages: decentralized and centralized. They normally structuralize data at central location shared with various departments. From old system using the decentralized system, those effects have pointed out the drawbacks which are disparate information generated individually over time, integrating the information becomes more time and money consuming. The updating data are made inconsistently or made mistakes in data entries. As a consequence, all above reason can lead to lack of timely information causing the reluctance for customer services as well as the total revenue and reputation. Following this position, according to Fawzy S and Mohamed AY 1998, Dr Henning emphasizes about SAP benefit which all of the sections can access to the all resources’ data rather than relying on separating systems for each department or functional area which possibly may not interface with each other. Therefore, all data will be recorded correctly and effectively and particularly in sale, finance, material management and human management functions. Apparently, There is top 5 software to strive the efficiency of management ‘s system beside of SAP such as Epicor, Infor, Microsoft Dynamics and Oracle which has tied up around more than 50% of market share and SAP also has the highest proportion in market at roughly 24% ( Panorama, 2012 )
...ting maximum revenue for the organizations and also maintains the information of the entire department in organization separately, and makes the win-win situation for both organization and suppliers. ERP system also builds up a long relationship with the suppliers and customers which not only benefits organizations, its external and internal partners but as well as industry.
... need for this one human interaction with the system is what makes it vulnerable to errors and redundancy and the need to get it right is paramount. So the production plan is created bases on the sales order and this is shared with purchasing so that any unavailable material can be ordered. This shows how the MRP links the production with purchasing as well as accounting. Using this information links and sharing properly in the ERP can result in significant cost savings because companies are beginning to see its SCM as part of a larger process than just customers and suppliers.
Supply chain management (SCM) is a critical aspect of modern business operations. It is arguable that the success of an organisation in the current global business environment relies on the manner in which the organisation leverages its supply chain to obtain competitive advantages. This essay begins by defining supply chain management to facilitate an understanding of its importance to businesses. The next part of the essay discusses the main purpose of supply chain management. The paper concludes by describing how firms that take part in international trade use different distribution channels and supply chains.
2) CRM- Customer relationship management is also enhanced by a proper ERP system installed in an organisation. As it helps in feedbacks from customers/ marketing/sales force automation. (It focuses on “customer satisfaction”)
Inventory management involves planning, coordinating, and controlling the acquisition, storage, handling, movement, distribution, and possible sale of raw materials, component parts and subassemblies, supplies and tools, replacement parts, and other assets that are needed to meet customer wants and needs (Collier & Evans, 2009). In order for business and supply chains to run smoothly, they must meet all the listed requirements for effective inventory management. Thus, inventory management must be managed wisely in order to be a successful an...