While servings as the Deputy Director of Organizational Policy and Governance (OPG), within the office of the USPTO CIO. One of the duties of the directorate is the operational oversight of all USPTO systems and applications. This oversight is independent of the application development directorate and the infrastructure support directorate, to ensure a check and balance exist. When I first came on board in 2012, the major patent and trademark applications were experiencing serious issues with design reliability and operational issues at the infrastructure level. Concurrently during this timeframe, OPG had been assigned the task of holding business review meetings with leadership of Patents and Trademarks. These meetings were requested by the …show more content…
The CIO’s staff did a very poor job of coordinating among themselves and with the customer. I could see that customers were becoming exasperated at the amount of outages, which impacted the overall revenue of the agency. On average, one hour of downtime cost the agency around a million dollars. I decided that I could alleviate some the concerns via a better, but controlled communication path on the operational aspects to the customer. I first met with customer leadership and documented their major concerns with the CIO. I was surprised to find out that one of their biggest concerns was communication about the current operational state of their applications. They claimed that the CIO did not share that information and some of the information was secret and only for the CIO. In my position as deputy director, I oversee a group that monitors all systems for their operational status, and their sole job is to keep the CIO leadership informed of the status of applications and networks. This group is called C3. It was this group’s communication to the CIO that the customers were referring to as secret. In response, I met with the CIO and asked him to agree to let the C3 share some of the information with the customers and he …show more content…
The COO runs the mission for the command and has the power to approve or deny funding based on mission needs. I often briefed him on the status of Cyber Security as he shared cyber security operational role with the CIO. My directorate executed a broad range of functions and one of them was, for a brief period of time, my assignment as the Chief Technology Officer for the CIO. Since the COO was suspicious of the CIO, my job was much more difficult in dealing with him and his staff. The COO was very connected and his influence went beyond the Army and out to the other services. The CIO asked me if I could win him over or find an equitable way to deal with him. Most Army Generals are type A personalities and this one was not an exception to that rule, and using a little physiology, my first action was to schedule weekly operational meetings to generate face time. I then quickly tried to find something personal that we had in common, with him and as luck would have it, the COO was also a commando. A trick I learned as a detective, I seized on this knowledge and took the opportunity to tell him that at one point in my life I was a Special Weapons and Tactics
Why and how do policy-makers and practitioners intervene to encourage new firm formation and development?
The United States Patent Office (“USPTO”) faces criticism from its users and legislators that the timeliness of the patent process and ultimate quality of issued patents are inadequate. In order to address this criticism Congress made several changes to the authorities of the USPTO in the last decade and considered more changes in 2009. Nevertheless, problems persist and some stakeholders argue that reorganizing the USPTO as a government corporation would best alleviate these problems by broadening its authorities even further and releasing it from external constraints.
Operations refers to the transformation of raw materials(inputs) into finished products(outputs). The operations process is one of the key business functions and is a crucial component to business success. Like every business, Qantas is affected by many internal and external influences requiring it to have effective strategies to respond to these influences. Businesses that are able to adopt and utilise effective operational strategies are able to quickly adapt and either reduce or take advantage of these influences that impact the business. The effectiveness of these strategies can measured by Qantas’ performance and whether or not it is able to hold it’s competitive advantage. How well these strategies respond to the influences on operations will determine the level of success that Qantas achieves.
As our forefathers before us stated, ‘‘No one is more professional than I. I am a Noncommissioned Officer, a leader of soldiers. As a Noncommissioned Officer, I realize that I am a member of a time honored corps, which is known as “The Backbone of the Army (“The NCO Creed written by SFC Earle Brigham and Jimmie Jakes Sr”). These words to the Noncommissioned Officer should inspire us to the fullest with pride, honor, and integrity. The NCO creed should mean much more than just words whenever we attend an NCO’s school.
There are publications, such as “The Creed of the Noncommissioned Officer” and regulations on leadership, but they lack specificity and objective instruction on how to accomplish the aforementioned responsibilities of an NCO. The knowledge and skills of an NCO are instead acquired through training and experience, the products of which are NCOs of varying quality. A good NCO is one who knows and fulfills the written laws and regulations of Army doctrine, has the character of a good soldier and leader, and is able to strike a balance between written law and doing what is right, even if the two seem to contradict one another. Since the Army puts everything down on paper, from how to perform maintenance on an M4 weapon (“Rifle.”, 2003, para. 1). 1.4) How to write a letter to your commander (“Preparing.”, 2001, p. 30).
The Different Ways Organizations Can Be Structured and Operated There are four major ways a company - organization can be structured and operate. P.C.G (o) Ltd I would dare say that is structured and operates with the functional structure. In order to make it clear and understandable I am analyzing here below the four ways that organizations can structure and operate. We will observe that all four structures have there advantages and disadvantages. In order also to assist you understand better the differences of the four ways that organizations can be structured see in Page 4 & 5 Figures 1,2,3 which are the layout of the organization charts for each structure: 1.
The concept of organizational cultures was first raised in 1970s, and soon became a fashionable topic. Organizational culture is the shared beliefs, values and behaviours of the group. Theorists of organizations believe that organizational culture represents the pattern of behaviours, values, and beliefs of an organization. Hence, studies around organizational culture have been seen as great helpful and essential for understanding organizations and their behaviours. Additionally, organizational culture has been considered to be an important determinant of organizational success. Therefore, leaders and managers pay more than more attentions on this topic, focusing on constructing and managing organizational cultures.
What drives motivation? How far will one go to achieve their goal? Does it mean compromising their ethical beliefs or will they succeed following their ethical compass? For many, they will do just about anything, include being unethical. No boundary, no barrier, no obstacle will stop them. A great example is Margaret Tate, an Executive Editor in Chief of a book publishing firm from the movie “The Proposal”. The movie depicts various management and observation behavior concepts covered in Organizational Behavior such as communication process model, power and counter power, the MARS Model, and values and ethics.
Organizational success or failure is dependent on a myriad of variables that can be challenging to measure and interpret. Success or failure can simply be luck and timing or an orchestrated and deliberate effort. As new technologies allow organizations the ability to rapidly measure and assess its internal and external environmental factors, more efficient strategies can be quickly implemented. The focus of this literature review is specifically on one of these mentioned variables. The paper will detail the relationship that Human Resources (HR) practices have with an organization’s strategic goals and vision.
Apple Inc. was established by Steve Jobs and Steve Wozniak on April 1, 1976 as a computer designer, developer and seller company. However, the company shifted its focus from only personal computer to include other consumer electronics such as portable media player and mobile phone in 2007. Apple Inc becomes one of the most popular makers in its field since it seems that its popularity has increased according to a report on www.statista.com that Apple Inc’s products sales was generally increasing throughout the first quarter of 2006 to the first quarter of 2014. On the one hand, it has increased its revenue from about 14 billion US dollars to more than 170 billion US dollars in 2013. All in all, the company is highly successful corresponding to its products’ development and their sales growth in world’s market.
Stephen Robbins and A.J.B UBRIN think organisational behavior (OB) includes three interrelated influence and contact area of research: the behavior of the individual level, the group level and the organisational level behavior.
Corporate governance is very important elements that can provide information on how to maximize shareholder wealth . Good corporate governance plays a very important rule to increase the market value of companies. Because good corporate governance defines the rights and duties of the stakeholder of the company including shareholders , management and the board of directors. Good corporate help managers have focused on improving the performance of corporate governance. Good corporate governance is also working for the best interests of shareholders, investors , customers and supplier of corporate governance. Also helps to overcome the bad image and bad reputation of the organization and highlight the failure of the fraud and the reason for the organization.
According to Hatch and Cunliffe (2006), there are three major perspectives about the study of organization theory (OT): modern, symbolic interpretive, and postmodern. Each of these perspectives comes with its own assumptions and methodologies. Hatch and Cunliffe provided an introduction text about the concepts and characteristics of the three OT perspectives. Tsoukas and Knudsen also compiled a comprehensive handbook summarizing all facets of the meta-theoretical perspectives. In this post the writer will discuss the basic concepts of three perspectives, present Hatch and Cunliffe’s reasons why a multiple perspectives approach to organization theory is important, and compare Tsoukas and Knudsen’s introduction to the Hatch and Cunliffe introduction in their books.
Business Excellence can be defined as “excellence in strategies, business practices, and stakeholder-related performance results that have been validated by assessments based on specific models proven to support the challenging journey towards excellence”. (Ionică et al 2010)
Management plays a significant role in how business operates. The diversity of approaches to the theoretical and practical background of management has come up with several versions of what is meant by such key words as management and organization. The academia views expressed in relation to management theories take a different role than that prescribed to managers. There has not been any concrete definition of management even though the classic definition of Henri fayol still remains in contention to be the preferred choice after eighty years. In the context of what is required I would like to elaborate on the following journals.