Oracle E-Business Suite Case Study

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E-Business Suite Oracle E-Business Suite is a bundling of several oracle based applications released in February of 2007. The goal is to integrate the global business applications involved with doing online business. And as a result, enables organizations to reduce costs, make better decisions, and increase performance. This is made possible by Oracle’s core relational database management system. No matter if the organization is large, small or medium size, it will be able to help customers manage complexities and solve business related issues. Some of the benefits of Oracle’s E-Business Suite include: lower total cost of ownership compared to IBM POWER7+ by 4 times, easily supporting up to 2,000 concurrent users for higher workloads or further …show more content…

“Oracle really differentiated themselves with the platform choice because they really brought different elements to the table whether it was oracle consulting with their expertise on platform or whether it was the application experts.” What really pulled Oracle to Office Depot were the power, engineering design and the customizability of their database to run on different platforms. Office Depot was able to achieve 15-20% improvement in performance of the application. “It was a much more simplified architecture with a lot less complexities.” Some products lines that are categorized under E-Business suites are: CRM Management, Service Management, Project Portfolio Management, and Advanced Procurement. …show more content…

Another goal is to act like an automated sales force, tracking the customer’s account history for repeated sales then come up with suggestions. Lastly, the heavy use of technology will keep the customer up to date on things such as inventory and tracking information. Technology will also manage growth and demand, especially with seasonal products, like Christmas. By doing so, firms are able to get a transparent forecast of projected sales for certain items. Oracle E-Business suite’s Customer Relational Management application provides a single global basis of information to ensure all sales channels are aimed towards corporate objectives. This means increased communications between vendors and customers to promote sales. It will give firms the necessary information to drive sales, and marketing while maintaining customer service. The standard-based architecture improves quality of the data and allows different divisions to draw from the same source of data. Service

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