Task 3 – Non-verbal communication
Non-verbal communication is the way we communicate with others through different channels other than our voice (quote). There are 10 channels of non-verbal communication, each which play a significant part in how we present ourselves and interact with others. 85% of communication between humans is non-verbal (Bruce, 2004). Non-verbal communications is frequently used to support or replace verbal communication, people are often aware of their non-verbal communication when speaking to others; but it is easy to become unaware of the expression you may be pulling, or your body language. This task will explore the role of facial expression, kinesics, paralanguage and proxemics, and their importance within communication
It is imperative to consider the person you are interacting with as children interpret facial expressions differently to adults (Balconi, 2010). Children watch an adult’s facial expression and their tone of voice to distinguish what researchers call as ‘social referencing’; at the age of 10 months children can use emotion to interpret information (Talaris Institute , 2012). People who have different cultural backgrounds may also find what is being said difficult to interpret; if we are being unclear regarding our expressions. Dimberg, Thunberg and Elmehed (2000) believes that when communication with others, we automatically mimic the other persons facial expression. Facial expressions are amongst the most universal forms of body language. Matsumoto (2006) states that there are six universal facial expressions. These include anger, disgust, fear, happiness, sadness, and surprise; and they are distinguishable by any person, from any culture or
When we speak to another individual, the distance in which our bodies stand, can also communicate a message. Some people have little or no awareness of personal space, but to others, spacial awareness is a signficant factor. Depending on your relationship with the person you are communicating with, the distance in which yourself and the other party are stood; can be the difference between an awkward or comfortable situation. It is often easy to observe if the other person is uncomfortable, purely through how they react. If they feel you are too close, they will often pull back, due feeling out of their ‘comfort zone’ (O 'Neil, 2009). Personal space is often influence by the space available. There is a difference in atmosphere, if 2 people are stuck in close proximity in a crowded atmosphere than stood close in an empty room. (Diversity Council, 2008) It is important when communicating with children to get down to their level, that way you can become fully engaged in conversation with them and can identify attempts at communication. Children prefer someone who is at the same level as them, it is easier for them to approach you and prevent them from being intimidated, due to you towering over them (Child Care Plus,
While communicating with another human being, one only has to examine the other’s face in order to comprehend what is being said on a much deeper level. It is said that up to 55 percent of a message’s meaning can be derived from facial expression (Subramani, 2010). These facial manipulations allow thoughts to be expressed in ways that are often difficult to articulate verbally, with the face demonstrating “the thoughts of the mind, and the feelings of the heart” (Singla). Many expressions are said to universal, particularly those showing happiness, sadness, fear, anger, disgust, and...
Effective communication is important when working with children and young people. Effective communication is good as it helps make relationships between the child and adult, this will further the children’s communication skills and they will then be able to make friends. Communication is also important as it’s how we express and share our feelings, needs and ideas, that’s why it’s important for adults to make good relationships with the children. Children should feel comfortable and relaxed when communicating as this makes them more likely to enjoy communication and be able to discuss any problems to the adults.
Verbal communication is the form of communication that the majority of the world uses today it’s expressed in spoken words. Non Verbal can be conveyed with a smile, frown, rolling of the eyes and in some case the wink of an eye. Facial expressions behavior plays a big part in non verbal communication. Our expression will say things to others that we want say out loud. Gestures are another form of non verbal such as pointing, crossing of the arms and clapping of the hands or all gestures that are non verbal. Appearance is often over looked when we think of non verbal communication. When see someone in boots, blue jeans, leather vest, and tattoos we assume that they are a biker that just one example appearance communication. Face to Face is a preferred method that is used to close the deal deals with body language 50%, tone of your voice 40% and your words 10%.
In every society nonverbal communication is one of the most powerful tools that a person can use to interpret the message that is being delivered. Even though verbal communication is fairly straightforward, nonverbal communication allows others to sense the true emotions of the person that is expressing them. For example even though a person may say that they are not irritated, their usage of voice may display otherwise. Nonverbal communication not only reveals hidden messages, but it also complements, substitutes, and exaggerates verbal communication.
The presence of nonverbal messages in our communication is very important. Following the text, researchers have estimated it is up to “65 percent of social meaning we convey in face-to-face interactions is a result of nonverbal behavior” (131). The movie “Mrs. Doubtfire” is a typical example about the interactions among characters, also with audience. Several scenes in this movie show us the effects of nonverbal messages in communication, especially through the character Daniel, who disguises himself as a middle-aged British nanny in order to be near his children.
The non-verbal communication rule that I chose to break was to communicate with my husband and my grandson while I kept my eyes completely closed throughout a period of time of approximately thirty minutes. My husband and grandson were in the kitchen having a conversation and I walked in and stood slightly in front of my husband and next to my grandson with my eyes shut. Then the questions began: Why are your eyes closed? Do you have a headache? You just don’t want to look at us? What are you doing? I could not see their faces and reactions; I was merely listening to their tone of voice and changes in their speech. I could also feel their proximity, and the shifting of their bodies. All of these things are examples of
In its most basic form, communicating involves a sender who takes his or her thoughts and encodes them into verbal and non-verbal messages that are sent to a receiver. The receiver than decodes the messages and attempts to understand what the sender meant to communication. The communication is completed when the receiver transmits verbal and nonverbal feed back to indicate his or her reception and understanding of the message. This process takes place within a context; also know as rhetorical situation, which includes all that affects the communication process such as the sender-receiver’s culture, the sender-receiver‘s relationship, the circumstances surrounding the sender-receiver’s interaction, and the physical environment of the interaction.
There are various perceptions on what constitutes personal space in different countries and cultures around the world. Personal space is the means of man’s affiliation with other people, society, and the surrounding culture. Personal space refers to the bubble, or appropriate distance, around a human being that determines how close individuals stand together during interactions without being offensive. While personal space is usually respected and instinctive during conversation, anxiety or fear can occur when this space is invaded. Furthermore, the intensity of the arousal depends on the relationship between the two conversationalists (Trolley, “Personal Space”). In essence, there is a “nurture” component that is learned through one’s environment since differences exist between cultures.
The world, as of the 21st century, is increasingly becoming an interconnected, interrelated social place in which avoidance of human interaction is near impossible. From telephone calls to advertising billboards, communication is ubiquitous. Communication essentially refers to the generation and receiving of messages across a variety of contexts, channels, media, and cultures. This complex interaction is composed of both verbal and non-verbal interactions. Verbal language is defined as the use of sounds and language to communicate a message and thus accents, dialects, and languages all fall under this “verbal code.” Its counterpart, non-verbal language, is communication through a host of nonlinguistic methods, including physical appearance, kinesics, and olfactics.
Culture has always been a driving force in understanding nonverbal communication as nonverbal communication is highly influenced by the cultural differences as the context of the culture defines how the communication/message is interpreted in certain cultures. “Communication occurs within a context but the context is particularly important in relation to non-verbal communication” (Tyler, Kossen & Ryan, 2005, p.185). Culture defines the messages perceived by the non-verbal communication. For instance, proxemics. “Proxemics refers to the spatial relationship or how we use space.” (Tyler, Kossen & Ryan, 2005, p.190) Culture plays an important role in defining the use of one’s personal space in the nonverbal communication process. For example, in North America people usually remain at a distance from one another when talking while Latin American people stay very close when talking. (Wood, 2009). This defines the use of the privacy or personal space in two different cultures. H...
Space communication can help an observer depict a lot from a conversation he or she is witnessing. Around 2:00 p.m. Friday afternoon I was walking out of the bookstore in building eight at north campus. I decided to sit at one of the picnic tables, from a distance I saw two young African American students, around 21 or 22 years old sitting down on the swings. I quickly put on my glasses for a better view. I noticed that there was barely any space in between the two; they were stuck together like glue. I automatically assumed that they were involved, and after the young lady placed her head on the guys shoulder it amplified my suspicions. The angle I was...
Any communication interaction involves two major components in terms of how people are perceived: verbal, or what words are spoken and nonverbal, the cues such as facial expressions, posture, verbal intonations, and other body gestures. Many people believe it is their words that convey the primary messages but it is really their nonverbal cues. The hypothesis for this research paper was: facial expressions directly impact how a person is perceived. A brief literature search confirmed this hypothesis.
During conversations, I have to put extra effort to maintain eye contact. One of the most important aspect of nonverbal communication is eye contact. The use of eye contact can be one of the most crucial and influential feature of our face. In America eye contact is essential “eye contact serves as a signal of readiness to interact and the absence of such contact, whether intended or accidental, tends to reduce the likelihood of such interactions”(Ruben & Stewart, 2015, 34). Eye contact shows that the person is interested in communicating with you, and has respect and appreciation for you. It gives the conversation a sense of flow. However the lack of eye contact can often seem disrespectful across culture. It is due to cultural comparison present regarding nonverbal communication. Every culture has its own altered
Effective communication is critical within the criminal justice setting. No records system can be effective without clearly communicating policies, directives, and procedures. Nor can an officer carry out a mission or survive without clear communications. Because communication involves the exchange of information between people (Wallace & Roberson, 2009) it is important to consider how people may perceive what is said or written in different situations. In this paper I will discuss the criminal justice setting, how they utilizes formal and informal channels of communication along with the use of verbal, non-verbal, communication. I will discuss the different barriers of communication, the difference of hearing and listening and how to overcome the barriers of communication in the criminal justice setting.
...tention to how people react to one another’s comments, guessing the relationship between the people and guessing how each feels about what is being said. This can inform individuals to better understand the use of body language when conversing with other people. It is also important to take into account individual differences. Different cultures use different non-verbal gestures. Frequently, when observing these gestures alone the observer can get the wrong impression, for instance, the listener can subconsciously cross their arms. This does not mean that they are bored or annoyed with the speaker; it can be a gesture that they are comfortable with. Viewing gestures as a whole will prevent these misunderstandings. Non-verbal gestures are not only physical, for example; the tone of voice addressing a child will be different from the way it is addressed to an adult.