Case Study Summary
When Anne Burns, an American expatriate, moved to Jordan with her husband to promote female entrepreneurship through the non-profit organization ExportJordan, she had no idea that her American style of communication and negotiation would clash so severely with the Jordanian culture. As she settled into her new office aided by a western educated female employee named Hayat, she quickly ran into a number of minor differences such as men not shaking her hand. Major issues soon started happening, as evidenced by her less than warm welcome by Jafar, a male employee who warned her about her attitude and actions with cryptic phrases and obvious disapproval.
Anne rapidly ran into walls with her direct style of communication and became frustrated quickly with her inability to receive the support, answers and timeliness that she was accustomed to in America. Additionally, Anne failed to notice many warning signs from those around her as well as the fact that Hayat went missing. She also missed the frantic nonverbal glances her assistant Karim gave her before he too disappeared.
After a frightening and frustrating confrontation with Jafar, Anne decided to speak directly with the director in an effort to get direct answers. What she experienced with the director was even more cryptic and frustrating in her eyes. While Anne wished to get answers, the director asked her about her family and husband, and her sightseeing Jordan. After venting in an email to the director about all of the troubles she had been having, the director responded only saying that Jordan was a complex country.
At this point Anne decided to give up on Jordan. Unfortunately, Anne only looked at the Jordanians from the American perspective, and sh...
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some of the typical negotiating tactics when working with people from different cultures. A negotiating process is a dynamic process which two parties, each with its objectives, seek a mutually acceptable agreement on a matter of common interest (Gorg, Hanley, Hoffmann, & Seric, 2017 pp. 187-194). Countries from Asia, North America, and Europe
Western economies. The domestic companies that are likely to see incremental growth in the coming decades are those that are not only doing business internationally, but that are developing the strategic skill set to master doing business across cultures. Cross-cultural core competence is at the crux of today’s sustainable competitive advantage. For example, political environment will tell us, as to how and why political leaders
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industries are reviewed and monitored regularly because if their activities or tactics go awry, there can be significant negative effects to a community's structure, financial success, and can have harmful health outcomes to the public. Foreign policy is the term referred to for a government's strategy in how it interacts
Media attacks by jo... ... middle of paper ... ...ze one party. In addition, Bangladesh can shed light on the value of journalists and activists there who are of paramount importance to multinational companies, thus informing Niko of their culture and how they should treat reporters. Integrating a mediator into the negotiation can be helpful, especially if the mediator is an Indian executive who can serve as a representative for both parties. He/she can inform Bangladesh about how Niko helped
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because culture is represented in terms of the pervasive and shared beliefs, norms, values, and symbols that guide the everyday life of different groups of people. International managers have to decide to choose and adjust their strategies aligned with each country’s culture. The traditional strategies used by management to manage culturally diverse workforce are proving inadequate and may not be able to solve the problem of cross cultural diversity in the era of globalization Why Culture Matters
examples of two very different countries that may have cross-cultural problems while doing business. First we will give a general overview of the two countries and then discuss some management practices that may vary between these eastern and western cultures. General Overview: France Geographical location: Western Europe Population: 62.000.000 people Language(s): French: 42,100,000 (92%) Oc languages: 1,670,000 (3.65%) German and German dialects: 1,440,000 (3.15%) Oïl languages: 1,420
The key is weisheng, or hygienic modernity. It is after the occupation of the foreign powers in 1900 that the meaning of weisheng in China was transformed into the synonym of hygienic modernity that associates individual hygiene with the health of the public and the nation. And it is through how weisheng was managed, appropriated,
750 million foreign-language speakers (David Graddol, The Future of English? A Guide to Forecasting the Popularity of the English Language in the 21st Century. British Council, 1997). According to magazine Economist, more than one billion people speak some form of English. These numbers could make people think that English is really conquering the world which can be both positive and negative. On the one hand, one of the negative effects that I fin... ... middle of paper ... ...foreign language
since Japanese retails sell their goods at inflated prices, Japanese consumers were beginning to demand lower prices. The advantage of Toys “R” Us was able to sell at much lower prices than its competitors. (p.3). Japanese regulation tended to limit foreign investments, but to concentrate more on its domestic businesses instead. Thus, this competitive advantage caused a hug entry barrier for other countries’ investors, especially the U.S firms, to enter Japan. However, by 1990, this issue was improv
abroad allows one to locate and cultivate new customers, as well as improve relationships and communication with current foreign representatives and associates Typically, a successful business trip requires months of planning Proper Documentation Visas: Visas are required by many countries and cannot be obtained through the Office of Passport Services. They are provided by the foreign country's embassy or consulate in the United States for a small fee. The traveler must have a current U.S. passport