Module 3 Marketing and Dating Services

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Dating sites seem to be popping up all over the place from television ads, billboard advertisements, and on social media sites. Accord to Review (n.d.), the first online dating site was established in 1986 through what was known as a bulletin board system. Bulletin board systems were the original social media sites, were people who had a computer with a modem could dial into the service for games, chat and file sharing. Founder Gregory Scott Smith and programmer Jon Boede as cited by Moore (2008), envisioned Matchmaker as a pen pal network, with no membership fees and operating instead on user donations. The system was based in Houston, operating on four dial-up lines, and soon expanded to include San Antonio, Texas, and San Jose, Calif. The website is still in operation today.
There are online dating sites that are hundred percent free and others that are pay sites. Both free and paid sites have a unique characteristic of service, intangibility. This is that the service cannot be touched, seen, tasted, heard or felt in the same was a good. Customers of online dating sites are involved in the production of service they are purchasing by filling out questionnaires to help find a prospective match. This makes it have the characteristic of inseparability. One could argue that online dating sites are heterogeneity because they are less standardized and it is hard to have quality control, especially on the free sites. Online dating sites also have the fourth characteristic of service, perishability. The service being provided cannot be stored, warehoused or inventoried.
Online dating sites are similar in how they market their service. Majority of the online dating sites have a free version that most people can join. A ...

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Moore, S. (2008, December 12). Who Invented Internet Dating?. eHow. Retrieved April 18, 2014, from http://www.ehow.com/about_4671785_who-invented-internet-dating.html
"Options: A Personalized Offline Dating Service For Those Seeking Quality Long-Term Relationships." Options. Options Inc, n.d. Web. 20 Apr. 2014. .
Wesley, Daniel. "A Business of Love: Online Dating by The Numbers." Visual Economics. N.p., n.d. Web. 20 Apr. 2014. .

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