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evolution of classical management theory
evolution of classical management theory
application of leadership theories
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Recommended: evolution of classical management theory
Max Weber( Bureaucracy, power and control).
Fredrick Taylor ( Scientific Management).
Henri Fayol (Administration).
Also it is essential to have an over all view of the three theories and a critical comparison to reflect on how much these theories have contributed to classical theory of business.
Definition of management:
(1)Management takes place within a structured organizational setting with prescribed roles. It is directed towards the achievement of aims and objectives through influencing the efforts of others.
Max Weber: ( 1864 - 1920)
(2)" Bureaucracy is the rule conducted from a desk or office" i.e. by the preparation and dispatch of written documents.
Bureaucratic administration means the exercise of control on the basis of knowledge.
It is believed that Weber thought of bureaucracy as the most efficient form of organization.
Weber based his theory on the following factors:
· The organization of official functions governed by rules.
· Specialization
· A clearly defined hierarchy of offices.
· Rules.
· Impersonality.
· Free selection of appointed officials.
· Full- time paid officials.
· Career officials.
· Private/ public split
· Systematic discipline and control of officials work
The characteristics of bureaucracy
· It is organized according to rational principles.
· Offices are ranked in a hierarchal order and their operation are characterized by impersonal rule.
· Appointments are made according to specialization and qualifications rather than ascriptive criteria .
· The activities required in an bureaucratic organization is distributed in a fixed way as official duties
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...on set of codes and rules.
Control: the control of the organization is based on the authority and power exercised to achieve the objectives of any organization.
Each employee is given a title with this title comes the tasks and the type of authority the employee is expected to perform, the employee has little or no authority outside that title. In the office of hierarchy there is different levels of super- and subordination and there is a supervision of the lower offices by the higher ones.
The division makes it possible for control since all tasks are well defined and orders function from upper management to down in the hierarchy ladder.
Rules and regulations are intentionally designed without consideration to personal or emotional motives, such rules will prevent distortion of employees rational judgment in carrying out their assigned duties.
The first issue from a bureaucratic perspective is communication. As stated by Manning, 2013, "Communication patterns, in keeping with objectives, rational nature of bureaucracies, are formal and prescribed"(pg. 118). It is referred to "following the chain of command" and usually examples are giving from the bottom up.
Bureaucracy has been the main form of organisation for over a century and can be characterised by the following: functional specialisation, employees carrying out one function of activity as their primary role; hierarchy of authority, those in superior positions having authority based solely on the virtue of the position itself; a system of rules, the tasks of the organisation following a formal set of procedures and practices; and impersonality, individuals being treated on the basis of the rules rather than emotions and personality (Knights & Willmott, 2012). The mainstream perspective states that a bureaucratic organisation’s central aim is to maximise efficiency, objectivity and fairness and can be thought of as a ‘machine’ with the people making up the components (Knights & Willmott, 2012). This view attributes three problems to this rule-centred organisation: poor motivation, poor customer service and a resistance to innovation and change (Knights & Willmott, 2012). Employees in bureaucratic organisations tend not to be committed to their
The organization has five hierarchical levels, consisting of a set of divisional/regional managers, and three additional levels that exist in the plant. The plant organization consists of three levels: the plant manager, the seven area superintendents, and the front line people. The two cofounders decided “to avoid creating bureaucratic organizations resembling the government” because of their bad experiences working for the government. As a result, the structure of AES is highly decentralized. This allows managers and employees to both take ownership of their roles and have input on the success of the company. It also allows individuals to develop leadership skills for potential promotions. This flat management structure encourages high employee involvement in all decision-making opportunities.
Organizations in today’s world need to adapt and overcome many obstacles that are predictable as well as unpredictable. Max Weber outlines the five basic principles of bureaucracy which are as follows: The Division of Labor, Hierarchy of Authority, Written Rules and Regulations, Impersonality Principal, and Technical Qualifications. These basic principals were designed to maximize productivity and assert authority over subordinates in the workforce. (Weber, 1968) In present day the basic principles of Weber’s bureaucratic design are still visible in just about every organization. The only variable is to what extent they are applied.
Authority structure is defined vertical distribution of power and authority. Divisions of labor are all the different tasks assigned to different people. Reward can be money, power and status is determined among one another. Also, size is composed of a limited number of individuals. Internal discipline is the strong system of internal discipline and control. Also, there is code of conduct, internal disputes, public knowledge, group membership and more
b. The duties include the major work functions to be accomplished; the quantity of work aspect is determined by the balance of those duties. Level of responsibility relates to the independence of the incumbent and to where the position will be placed in the organization hierarchy. Other aspects of job design include, when the individual will carry of responsibilities, the order of tasks, competencies the individual will need to perform the job, and training the individual will need to do the job and so
One of the aspects of bureaucracy is that it creates fixed division of labor. The benefit of fixed division of labor is that it allows humans to become specialized at what they do as they can learn from their experiences and gain more in depth knowledge on the topic. When individuals work with similar environmental uncertainties on a constant basis they obtain a better understanding of how to deal with those uncertainties. They often use their experiences to deal with the situation in ways that worked for them previously. In addition when there are assigned jobs, it is easier to hold specific individuals accountable for their tasks. This allows the organization to quickly find who caused a certain problem and fix it. Accountability leads to people being more likely to work in the best interest of the organization, as they know that there could be repercussions for not doing so. People will use the techniques that they have previous experience with and that they know work in order to not make a mistake and be held accountable. And so they will work in a stable and predictable manner. When the people in the organization work in a stable and predictable manner the organization is likely to work in the same way. Accountability also helps in solving problems and quickly getting the ...
Instead there is little to no focus on defining specialized, individual tasks. Jobs are specified through communication and interaction between employees who are constantly working together (Morgan, 2006). The organization has overarching goals, but employees are expected to work together, innovate, and work creatively to meet those goals. Employees have a much greater sense of autonomy in the biological approach as organism. This results in a different approach to authority in each approach to organization. While authority with the mechanistic approach is clearly defined and formal, the organism approach allows for authority to be constantly changing in order to be flexible with needs that arise related to the approaches that are being used to meet overarching
Organizational culture is a reflective view of the inner workings of an organization. This culture reflects hierarchical arrangements as it pertains to the lines of authority, rights and obligations, duties, and communication processes. Organizational structure establishes the manner in which power and roles are coordinated and controlled amongst the varying levels of management. The structure of an organization is dependent upon their goals, objectives, and strategy. Determining organizational structure best suited for an organization is generally found within the six key elements of organizational structure and choosing those to implement those best suited for the organization. The six key elements include:
Often an employee would have to gain knowledge of all the responsibilities within a certain department in order to gain the expertise needed to earn a promotion. It was not all that uncommon to meet individuals, as cliché as it may sound, who started their career in the mailroom, and worked their way into a position of authority.
Max Weber mentions that bureaucracy is characterized by impersonality (Weber, 1997), and this is another reason why it is an irrelevant phenomenon in the study of organizations. The relationships between the executive officials and their juniors in an organization that adopts a bureaucratic system of leadership in usually impersonal. Although impersonality of bureaucracy is praised as important in promoting equality by some scholars, it is a bureaucratic characteristic that cause infuriation in organizations as individual treatment of people is overridden by generalization, something that Gajduschek (2003) attests to. An important point to bear in mind is that offended employees are ultimately unproductive employees. Bureaucracies are often
A German sociologist Max Weber was the first person who describe about the term bureaucracy. Bureaucracy is a means to create efficient institution staffed with trained experts who work permanently, whose jurisdiction is prearranged by laws and regulations, and whose responsibility comprises of applying plain broad rules to specific circumstances (Weber, 1946).
Max Weber, Henri Fayol and Luther Halsey Gulick all addressed issues, concerning how an overall organization should be structured, bureaucratic administration, while Frederick Taylor’s theory of scientific management concentrated on techniques for increasing production (Tomkins, 2005). This essay will focus on the disadvantages and the advantages, including the effective and efficient components, of bureaucracy in public management.
Management can be simply defined as ¡§getting things accomplished through other people¡¨. Management is then the term describe the work done by the manager, which are planning, organizing, leading and controlling the use of human and other resources, in order to help the organization to achieve a higher organization performance. Planning is to define to goals or targets of the organization and devising action plans to meet organization goals. Organizing is to determine what tasks should be done, arrange jobs to subordinates, controlling the budgeting and divided tasks to individuals or teams. Leading is to motivate staffs to work, maintaining the progress of activities and good relationship and to ensure to work done effective and efficient. Controlling is to measure work performance, assess whether goals have been met, compare the set targets, and make corrections when it is needed
Since its emergence as a field of study, there have been some important contributions to public administration. Its goal has always been to improve productivity which then improves workplace performance. All of the contributions have been aimed at completing the work with the highest level of efficiency and at the lowest cost.