Information Technology Used In Business

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Information Technology Used In Business

Do information technologies (IT) such as the laptop computer, and palm

pilot really have an effect on the productivity and customer care in the

workplace? Or do these technologies, which can be costly and not easily up-

graded, hinder business practices? These questions have all been asked as the

business world enters the information age. Many different types of businesses

are implementing information technology in order to keep themselves in the

running with other businesses. From small veterinary clinics to insurance

agencies and large corporations, everyone is looking into information

technology. It is important to take a look at some of the new information

technologies that have been created in order to better understand how they

claim to help productivity in the workplace. However, at the same time their

costs and benefits must be exposed to determine whether or not they are worth

the time and money put into them. Is the money that companies are spending

for these new technologies justified? Service is everything in the business

world. People want fast results and companies need to look for ways to make

that possible.

Laptop computers along with “…new palm top and multimedia

products”(Abetti, 515) were introduced in the United States market in the

early 1990’s, by Toshiba. They immediately took off. “The catchphrase of

laptops was ‘from the era of the fixed computer and people moving around to

the era of moving computers with people’”(Abetti, 515). These machines that

are easily accessible and capable of moving information quickly were

attractive to businesses as well as to the general public. Toshiba marketed ...

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Networking 1 July. 1998.: 10.

Prudential Insurance Company has created a program called LaunchPad.

This new idea is helping to bring laptop computers and other advanced

information technology to their employees. This article discusses the

background on this companies’ change and how Launchpad is increasing the

overall productivity of Prudential.

7. Roth, M.A., D.C. Wolfson, J.C. Kleewein, and C.J. Nelin. “Information Integration:

A new generation of information technology.” IBM Systems Journal 41.4 (2002): 563-

578.

This article takes an in-depth look at new software and how it manages

data in the business world. It looks at how businesses use the Internet. It

also discusses the challenges and solutions that may be faced by companies who

are constantly integrating new information into their systems.

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