Importance Of Skills In The Workplace

Do You Have Skills?

Interpersonal skills are highly important in the workplace as a manager or as an employee. Skills such as listening, assertiveness, negotitation, coaching, persuasion, interviewing, and feedback set apart a manager or applicant, who then would appeal attractive to a company. Throughout this essay, there would be a brief explanation of each skill.

The first skill is listening. According to Webster, the definition of listening is ‘to pay attention to someone in order to hear what is being said, sang, played or etc.’ (Merriam-Webster) Listening is a key skill to obtain in order to be successful at any job. In fact, with daily tasks and crucial deadlines, listening will set any applicant apart. According to an article in

The best definition of assertiveness according to Webster, ‘is confident in behavior or style.’ (Merriam-Webster) Being assertive in a workplace would then take precedent upon how your employees and/or clients view the company and you. In business, if you have no confidence in what you stand for or are selling, why should anyone else be? Demonstrating this skill as an associate at a company would then be reflected towards your clients. According to an article by Clay Tucker-Ladd to develop the skill of assertiveness it starts with you. ‘When you realize where changes are needed, know your rights, figure out appropriate ways to insert yourself where you are needed, practice giving assertive responses, and try being assertive in real life situations.’ (Tucker-Ladd,

According to the freedictionary.com, interviewing is ‘a formal meeting in person arranged with the assessment of the qualifications of an applicant.’ (freedictionary.com) In business, whether you are being hired or doing the hiring, interviewing is unavoidable. Interviewing is matching your skills to the companies present needs. For example, a family needs a babysitter. They schedule an interview with a couple of potentials and they inquire their needs to the applicants. To be better at interviewing, here are a few do’s and don’ts according to an article, Building A Better Interview by dummies.com. ‘First, know your purpose. Second, leave the begging to others. Third, ask questions. Fourth, leave emotions out of it.’