Importance Of Listening In Business

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INTERPERSONAL SKILLS

Listening:

According to the Merriam-Webster online dictionary, Listening means, To give your undivided attention to someone to hear what is what is said (Listening, n .d.).

Fundamental, listening is an essential aspect of gather facts and information for business. For example, during an interview, an interviewer can listen and gain pertinent information from an applicant’s perception of his or her performance in previous jobs not stated on the application. With additional information, it can help the interviewer make a sound judgment as to whether that applicant is the right fit for the job. (Why Is Listening Important in a Business Organization? n. d.).

Link to develop you listening skills: https://www.mindtools.com/CommSkll/ActiveListening.htm …show more content…

For example, if an employee is working on a task that has a deadline, and the supervisor requested an additional job done, then that employee needs to address his supervisor immediately. The employees must indicate that he is unable to attend to it by saying no. However, the employee needs to be tactful by quickly reschedule the request, provide a date, and time to avoid his manager from thinking otherwise, (Being assertive is good for business, n. d.).

Developing your assertiveness skills: https://www.youtube.com/watch?v=SZynhvBShqU and

Negotiation

According to the Merriam-Webster online dictionary, negotiation means, “To discuss with others to reach an agreement (negotiation, n. d.).

Learning how to be a tough negotiator, can save a company lots of money and makes you an asset to the enterprise. For example, when negotiating with stakeholders for supplies especially, after the company has gone went through a bad year and profits are down. The purchase manager must be a tough negotiator to get the same amount of supplies at a discounted price. Hence, that manager must continue to build a good relationship with the supplier. The purchaser can contract with the vendor to build trust and goodwill and a result, adjusting the price or future purchases, (The Importance of Negotiation in Business, n. d.).

Develop your negotiation skills:

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