Interpersonal Skills Essay

1362 Words3 Pages

Interpersonal skills are valuable in everyday life and in business. There is a wide difference between people in their mastery of interpersonal skills. However, the assumption is that each skill can be learned and developed by everyone if they make the necessary effort.
Go on the internet and do research on the following interpersonal skills: listening, assertiveness, negotiation, feedback, persuasion, interviewing, and coaching. For each skill prepare a report containing the following elements: a definition of the skill, an example of how the skill could be useful in business, and a web site that offers instruction on how to develop that skill.
Prepare a two page (double-spaced) report on your findings.

1. Listening:
Listening is not same …show more content…

You ask the mechanic to call and let you know how much it will cost before doing the work. He doesn 't call and when you call him he tells you he has already done the work and your bill is 5000Mts or $100. So you need to stand out for your assertiveness.

Is not acceptable in a business, when one takes improper advantage of others, with assertive skills one can bring such situation to order make wrong right as in proving your stand.

3. Negotiation:
Negotiation is a method by which people settle differences. It is a process by which compromise or agreement is reached while avoiding argument and dispute.

In any disagreement, individuals understandably aim to achieve the best possible outcome for their position (or perhaps an organization they represent). However, the principles of fairness, seeking mutual benefit and maintaining a relationship are the keys to a successful outcome.

However, general negotiation skills can be learned and applied in a wide range of activities. Negotiation skills can be of great benefit in resolving any differences that arise between you and others.

In business, intelligent negotiation brings or gives more opportunities and advantages to the business. If a business much succeed it has to improve its negotiation power and influence.


In this essay, the author

  • Opines that interpersonal skills are valuable in everyday life and in business, and that they can be learned and developed by everyone if they make the necessary effort.
  • Explains that attentive listening is the ability to accurately receive and interpret messages in the communication process.
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