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Importance of interpersonal skills
The importance of interpersonal skills
The importance of interpersonal skills
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Interpersonal skills are valuable in everyday life and in business. There is a wide difference between people in their mastery of interpersonal skills. However, the assumption is that each skill can be learned and developed by everyone if they make the necessary effort. Go on the internet and do research on the following interpersonal skills: listening, assertiveness, negotiation, feedback, persuasion, interviewing, and coaching. For each skill prepare a report containing the following elements: a definition of the skill, an example of how the skill could be useful in business, and a web site that offers instruction on how to develop that skill. Prepare a two page (double-spaced) report on your findings. 1. Listening: Listening is not same …show more content…
You ask the mechanic to call and let you know how much it will cost before doing the work. He doesn 't call and when you call him he tells you he has already done the work and your bill is 5000Mts or $100. So you need to stand out for your assertiveness. Is not acceptable in a business, when one takes improper advantage of others, with assertive skills one can bring such situation to order make wrong right as in proving your stand. 3. Negotiation: Negotiation is a method by which people settle differences. It is a process by which compromise or agreement is reached while avoiding argument and dispute. In any disagreement, individuals understandably aim to achieve the best possible outcome for their position (or perhaps an organization they represent). However, the principles of fairness, seeking mutual benefit and maintaining a relationship are the keys to a successful outcome. However, general negotiation skills can be learned and applied in a wide range of activities. Negotiation skills can be of great benefit in resolving any differences that arise between you and others. In business, intelligent negotiation brings or gives more opportunities and advantages to the business. If a business much succeed it has to improve its negotiation power and influence. 4.
Negotiations styles are scholastically recognized as being broken down into two general categories and those are distributive bargaining styles and integrative negotiation styles. Distributive bargaining styles of negotiation are understood to be a competitive type of negotiation. “Distributive bargaining, also known as positional bargaining, negotiating zero-sum, competitive negotiation, or win-lose negotiation, is a type or style of negotiation in which the parties compete for the distribution of a fixed amount of value” (Business Blog Reviews, 2011). This type of negotiation skill or style approach might be best represented in professional areas such as the stock market where there is a fixed goal in mind or even in a garage sale negotiation where the owner would have a specific value of which he/she would not go below. In contrast, an integrative negotiation approach/style is that of cooperative bargaining, or win-win types ...
Interpersonal skills are very important in our personal and professional life. It is the way people communicate effectively with one another. The following is a list of interpersonal skills that one can master to become successful.
Conflict is a difference in opinion. The leader must devise ways of dealing with conflict in the team. The focus is to promote a healthy discussion that does not lead to division in the team . The team members come from different department and thus may have differing opinion on tackling the problem. The leader should be able to reconcile the different opinions into one strategy. In such cases, the negotiation skill becomes vital (Harrison, 1971). The leader must negotiate with the team member to strike a balance on the decision. Furthermore, the decision made by the team must be presented to the management and approved. The leader must convince the management that the proposal is viable, and its implementation will be beneficial to the organisation. The ability of the leader to negotiate for resources will enhance the success of the
Negotiation, as we’ve learned, is the process of communicating where parties can discuss problems and/or targets and attempt to solve them via dialogue in order to reach a resolution. While many individuals feel successful negotiations are due to a natural skill, the truth behind reaching a prime agreement is preparation. You need to know the issue, know yourself, and know your party. This type of preparation also includes knowing your needs and limits, understanding what the other party wants and anticipating their limits, asking the right questions, and being creative in your counteroffers.
Lewicki, R. J., Saunders, D. M., & Barry, B. (2010). Negotiation: Readings, exercises, and cases. New York: McGraw-Hill Irwin
The definition of Interpersonal skills are the life skills, we use every day to communicate and interact with other people, both individually and in groups. People who have worked on developing strong interpersonal skills are usually more successful in both their professional and personal lives.
DeJanasz, S. C., Dowd, K. O., & Schneider, B. Z. (2002). Interpersonal Skills in Organizations. New York: McGraw- Hill. pp. 371- 393, 241- 259.
Lewicki, R., Saunders, D.M., Barry B., (2010) Negotiation: Readings, Exercises, and Cases. 6th Ed. McGraw-Hill Irwin. New York, NY
During this course, I have learned a lot about negotiating. We learned about almost every negotiating technique there is. We learned about cross-cultural negotiations, body language, Best Alternative To a Negotiated Agreement (BATNA), variables in negotiating, and many more. Before this course, I did not know that much about negotiating. I thought that negotiating was just about trading or convincing someone to give you what you want and you did not care about the other side, resulting in a win-lose. I now know that negotiating is about getting what you want, but also giving the other side what they want as well to result in a win-win. This paper is about how I am going to improve my negotiating skills over the next six months. In order for me to improve my negotiating skills, I believe I need to improve the following skills- my body language, communication, planning, and my interpersonal communications. By improving those skills, I can become an effective negotiator.
Interpersonal skills are essential in everyday life, at work or in an organization. Every person needs to interact with one another, in order to accomplish their goals and objectives. The interpersonal skills described herein play an important role in our success in a business world. According to the internet articles, these interpersonal techniques can be learned and applied successfully in different circumstances. For this report, I’ve prepared a definition for each skill and how this could be applied in a business environment. In addition, I have included website links where you can find useful information on these techniques.
Any conflict can be resolved through correct and effective communication.
Interpersonal Relationships are important because it creates trust between employees and employers in the workplace and having trust makes the organization to be successful.
Interpersonal skills are highly important in the workplace as a manager or as an employee. Skills such as listening, assertiveness, negotitation, coaching, persuasion, interviewing, and feedback set apart a manager or applicant, who then would appeal attractive to a company. Throughout this essay, there would be a brief explanation of each skill.
There are several skills listed under interpersonal skills. It is important for one to develop good interpersonal skills as it
Interpersonal skills are valuable in everyday life and in business. There is a wide difference between people in their mastery of interpersonal skills. However, the assumption is that each skill can be learned and developed by everyone if they make the necessary effort.