The current dynamic healthcare environment is undergoing a tough competition due to various factors such as the cost, quality care, production, efficiency, and safety care. So, the healthcare system requires a significant change to implement strategic management in all its sectors. Additionally, it is important to formulate appropriate tools to execute these strategic plans effectively, and one such great tool is strategic alternatives. Since, one-size-fits all analogy cannot be applied to every single healthcare organization, so it is very important to closely evaluate the healthcare environment, and then select a suitable alternative strategy. In addition, it is unlikely that a single strategy will suffice for an organization so for the success …show more content…
With the dramatically changing healthcare due to technological developments and innovations, we need alternative strategies that could make the organization stand out among the others as well as be able to cope up with the change. Differentiation is defined in simple words as a strategy used “to make the product or service different”, which is attainable in various ways. One such way to be viewed as different and valued by the tech savvy consumers is by portraying “high-tech” image (Ginter et al., 2013). This is a great strategy that could not only allure more consumers, but also increase the patient satisfaction rate at our own organization. Additionally, with the help of technological advancement, research as well as quality control has become much more …show more content…
These enhancement strategies are typically designed to improve organizational processes and make healthcare more efficient (Ginter et al., 2013). In addition, enhancement strategies may also “direct towards innovative management processes, speeding up the delivery of products of services”(Ginter et al., 2013). One such enhancement strategy is to maintain a health patient-provider relationship through professionalism. Professionalism is defined as “the ability to align personal and organizational conduct with ethical and professional standards that include a responsibility to the patient and community, and a commitment to lifelong learning and improvement” (Garman, Evans, Krause, & Anfossi, 2006). Given that there is a constant change in the working environment, especially due to rising consumerism and competition, it is important for the healthcare leaders to maintain an awareness of current practices (Garman et al., 2006). Also, maintain healthy relations with their fellow colleagues and participate in professional associations such as the American Health Care Association (AMCA) to stay proactive in their organizations (Garman et al., 2006). Additionally, both the delivering and receiving of constructive feedback is another hallmark of professionalism (Garman et al., 2006). This is a great strategy that could help our organization in educating their leaders, which can further bring
SGH has been plagued with patient quality issues, therefore SGH finds itself in a situation which is inherently antithetical to the mission of the hospital. The costs of healthcare continue to rise at an alarming rate, and hospital boards are experiencing increased scrutiny in their ability, and role, in ensuring patient quality (Millar, Freeman, & Mannion, 2015). Many internal actors are involved in patient quality, from the physicians, nurses, pharmacists and IT administrators, creating a complex internal system. When IT projects, such as the CPOE initiative fail, the project team members, and the organization as a whole, may experience negative emotions that impede the ability to learn from the experience (Shepherd, Patzelt, & Wolfe, 2011). The SGH executive management team must refocus the organization on the primary goal of patient
Leaders recognize improving clinical quality will have many benefits for both, residents and the organization. For example, it will benefit residents by improving satisfaction, reducing complications, and improving their quality of life. It will benefit NCH by reducing turnover, improving occupancy rates, attracting top talent, and enhance employee satisfaction (Advancing Excellence in America’s Nursing Homes, n.d.). Increasing professional development opportunities will be key for improving clinical quality. Professional development enhances the clinical staff’s competencies and will decrease turnover, which will enable NHC to experience a greater financial return on their development
Competitive advantage matters greatly to those responsible for the management of healthcare institutions. Together with rapidly escalating healthcare costs, increasingly complex medical technologies, and growing regulatory and legal pressures, healthcare organizations face a critical need to improve the quality of care at reduced costs (Cu...
Another reason strategic monitoring is important is because “there are more laws and regulations that apply to health care and biotechnology, with new ones being issued at an accelerating pace” (Moseley, 2009, p. 255). With the laws and regulations changing so often in health care it is important to monitor the changes so that organizations can implement them in their strategic plan as they occur. According to Al-Abri (2007), health care organizations can have a sustainable competitive advantage today if they maintain the ability to change, adapt, and evolve to the changes occurring in the health care industry. It is important for health care organizations to strategically monitor their strategic planning process because of the fast pace changes going on in the industry.
After evaluating the Beth Israel case study, Clifford did a good thing for both the medical staff and the patients (Bolman & Deal, 2013). The process of changing to web-centered versus the top-down hierarchy was beneficial to the staff in that it provided the best outcome for the patient (Korner et al., 2016). This style allowed for interdependent collaborations with open communication and decision making that was shared (Korner et al., 2016). Employees are more satisfied with their positions when they have some say in what is occurring in the workplace. Because each employee became equals in the task of caring for the patient, their vast knowledge and skills had to be interjected. This produced differentiation among the staff.
At Mayo Clinic, the organization is driven by the needs of the patient and providing an unparalleled experience through integrated clinical practice, research and education for all patients. Analyzing the strategic plan for Mayo Clinic and identifying and summarizing long-term and short-term plans helps to develop an outlook for the future. “US News & World Report ranked Mayo Clinic as one of the 21 “Best Hospitals” in the United States in 2009” (Jones, 2010, p. 52.), and has been on this list for last 20 y...
Throughout the developed world, the health care system is constantly faced with many unique challenges. Everything from daily business practices, location, reduced budgets, local populace and high medical utilizers may present many unique situations. Hence, it is important for a successful health care system to be diverse and have the ability to respond to challenges as they arise. Thus, health care organizations need to provide quality services, be efficient, and constantly strive to improve services and reduce waste (Boak, Dickens, Newson & Brown, 2015).
While many understand the importance of leadership in the healthcare industry, some may not realize the importance of strategic leadership. With the quick, constant change in healthcare, leadership is a necessity for evolution on healthcare institutions. Understanding the complexity of the industry while managing workflow is critical. Management must understand that strategic planning is important for the success of the industry to create strategy that will provide proper working conditions and a vision for the institutions. Quality and expectation levels are on the rise; strategic leadership is a more essential element in
...ganizations to set future goals and develop a plan to reach those goals. Strategic planning also examines factors both externally and internally by evaluating the strengths, weaknesses, opportunities and threats (S.W.O.T.) to the organization. Although there are many theories and models that organizations utilize in strategic planning, such as equity theory, expectancy theory and reinforcement theory assist them in doing a better job, there isn’t much literature on how strategic planning affects fast pace businesses such as health care organizations. Without these types of models in place, many businesses would suffer. Whether it is someone’s personal life or an organization, a good plan is needed for guidance and success. By possessing the tools and competency about change management, leaders will be able to implement an effective change within their organization.
...mplications that allow for opportunities of change. One of the presumptions is for training and staffing (Shi & Singh, 2012). With the utilization of health care improvements, the staff will need additional instructions on the performance of equipment and how to efficiently achieve the desired results. Managers or supervisors recognize the need for supplemental staffing and training to optimize patient satisfaction and quality of care. The health care administrator must also focus on changes in insurance policies and rules governing the provision of medical assistance (Shi & Singh, 2012).
Health care administrators are required to strategically plan for organizational changes to position their organization for future success. According to Al-Abri (2007) leaders must have the capability to understand the change process within health care and issues that are involved with it in order to manage change and improve efforts effectively. Furthermore, Narine and Persaud (2003) offer five key strategies needed to implement a successful change management program in today’s complex health environment: 1) ensuring organizational readiness for change, 2) surfacing dissatisfaction with the present state 3) communicating a clear vision of the proposed change, 4) promoting participating in the change effort, and 5) developing a clear and consistent communication plan. In order to have the capability stressed by Al-Abri and properly use the strategies suggest by Narine and Persaud, today’s health care administrators must understand the current health care environment. Only by understanding how current trends are shaping the health care environment can administrators successfully and efficiently prepare for the future of their
The health industry is a very dynamic environment where healthcare organizations are confronted with many challenges. As change is inevitable in this contemporary healthcare system, so must problem-solving process be obligatory in order to survive and be successful. According to Ginter, Duncan and Swayne (2013), any organization that resist change will find itself out of touch with the needs of the prevailing market. This may require healthcare leaders to be proactive and constantly evaluate processes needed to identify all factors influencing the success of the organizations. In fact, the nature of modern healthcare system makes it critical for leaders to anticipate changes in these factors and how the changes will impact the organization
Introduction The movement towards accountable care organizations and patient centered results has given a further impetus to the growing importance of continuous quality improvement in health care. Due to recent changes made to health care by the Affordable Care Act drivers such as payment model changes, consumer/patient preferences, and resource shortages have created further pressure to provide safe, reliable, high-quality, and cost-efficient care (McGrath & Blike, 2015). In fact many health care organizations are seeking internal and external performance improvement techniques/strategies to improve organizational sustainability. Building a solid foundation will require administration and leadership to facilitate a culture of change that is inclusive of all involving stakeholders.
Strategic decisions have great impact on healthcare decision making as it gives the benefits of synergy (Parayitam, Phelps & Olson, 2007). New demands and competitive forces require healthcare organization to think carefully about their strategic decisions. A good strategy means to meet the patient needs and patient access through appropriate quality of care (Young & Ballarin, 2006). Hence, it is important to make strategies with the collaboration of organizational theories. Organizational Theory (OT) is a group of theories and models that attempt to explain an organization 's functional activity in relation to the environment. The major driving force behind the
Tucker, R. B. 2012. "Making Innovation Everybody's Business." Presentation at the American College of Healthcare Executives 2012 Congress on Healthcare Leadership, Chicago, March 20.