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Professionalism in the healthcare setting
Professionalism in the healthcare setting
Importance Of Confidentiality In Patients Care
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Top healthcare administrative duties cause one to interact with other healthcare professionals in order to operate Well Care Hospital efficiently. I have had training in personnel conduct and in inter-employee conduct with medical staff, nurses and technologists. It is my job to be concerned with the professional conduct within the healthcare environment. Personnel conduct is vital in the healthcare field because professionalism must be upheld at all times, patient confidentiality, healthcare privacy policies must be followed and integrity must be maintained. These are only a few but very important reasons for all healthcare professionals to practice excellent personnel conduct. My experience in personnel conduct and inter-employee conduct …show more content…
(Saundby, 1907). These limits include unprofessionalism with hospital guests and job affiliated duties, patient confidentiality and practicing any skills that the employee does not have experience in or is certified to do. In essence, healthcare administrators make a commitment to uphold hospital policies, place the clients’ interests first and perform work duties to the best of their ability. Healthcare administrators and professionals are expected to apply their knowledge and skills in servicing the client. As an experienced healthcare professional who has been trained in professional conduct I know that all healthcare professionals must uphold hospital policies at all times. There is very little room for error. If any of the above are compromised then there may be law suits, employee termination or a breach of patient-healthcare administrator relationship. An example of a lawsuit being created is patient information being compromised due to a healthcare professional negligence. This can cause major problems. A healthcare professional is expected to hold their positon in high regards and complete their work in excellence. Patient’s information is confidential and can cause major problems if not handled correctly. Also if a healthcare administrator is accused of harassment or discrimination; this to can cause a …show more content…
The plaintiff must prove with evidence that the defendant owed them a legal duty of care under the circumstances (Supremus Group, LLC, 2008). The existence of this duty is exhibited through a doctor/patient relationship. The duty of care is the level of care that a physician in good standing and with a similar educational background would provide to a patient under similar circumstances (Supremus Group, LLC, 2008). For example, if Patient A (plaintiff) was proving medical negligence then Patient A (plaintiff) would need to prove that Doctor B (defendant) is a current provider who is licensed to give the type of care Patient A (plaintiff) needs. This is usually an easy step in the case. The second element required of a plaintiff to prove medical negligence is the breach of the duty of care in a medical negligence case. If a doctor fails to practice medicine by the standard of care, he/or she breached her duty to their patient. A great example of this is Doctor B (defendant) should be treating Patient A (plaintiff) for pneumonia but treats Patient A (plaintiff) for a common cold. State laws often require medical negligence plaintiffs to provide a sworn statement stating that the medical standard of care was breached and caused harm (Supremus Group, LLC, 2008). The third element is causation as a facet medical negligence. Patient A (plaintiff) should ask
To succeed in a negligence action, you must prove each of the following. The first element, did George owe the plaintiff a legal duty of care? Legal duty of care paradigm includes that a person acts towards others with attention, prudence, and caution. George owed a duty of care to people by leaving his car in park.
For example, both administrative and clinical medical assistants have to practice patient confidentiality, respect, sympathy, courtesy, friendliness, as well as helping out in their community and informing their patients. Medical assistants should also be well aware of a patient’s rights that are established by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) to promote excellent health care services. The patient has many rights, such as the right to medical care- meaning the patient has the right to receive high quality care and treatment but may also deny such treatment, respectful treatment, privacy, confidentiality, identity- a patient has the right to know the name and credibility of their healthcare provider, explanation of care- the patient has the right to be informed of their diagnosis and their treatment, informed consent, and a safe environment. Along with all of this, a medical assistant should have good communication skill, especially if seeking a job as an administrative medical assistant, and be able to work well under stressful situations and with various different people. In other words, a medical assistant needs to have the basics of these characteristics in order to prevail in their work
Medical malpractice lawsuits are an extremely serious topic and have affected numerous patients, doctors, and hospitals across the country. Medical malpractice is defined as “improper, unskilled or negligent treatment of a patient by a physician, dentist, nurse, pharmacist, or other health care professional” (Medical malpractice, n.d.). If a doctor acts negligent and causes harm to a patient, malpractice lawsuits arise. Negligence is the concept of the liability concerning claims of medical malpractice, making this type of litigation part of tort law. Tort law provides that one person may litigate negligence to recover damages for personal injury. Negligence laws are designed to deter careless behavior and also to compensate victims for any negligence.
Module two deals with external influences in healthcare administration and the conflicts that may cause lack of growth in the organization. External influences can range from society, stakeholders, staff, and patients. Health administrators should be in agreement with staff and physicians to maintain proper ethics and safety for everyone. Society has a big influence of healthcare organizations with spending their money towards health insurance, medication, treatment services and exams. As long the healthcare organization has a well reputation built on trust, then consumers will spend on that healthcare organization. The stakeholders that take part in external influences on ethics are the vendors, technology specialists, maintenance, insurance
Medical malpractice cases are difficult for the families who have lost their loved one or have suffered from severe injuries. No one truly wins in complicated court hearings that consist of a team of litigation attorneys for both the defendant and plaintiff(s). During the trial, evidence supporting malpractice allegations have to be presented so that the court can make a decision if the physician was negligent resulting in malpractice, or if the injury was unavoidable due to the circumstances. In these types of tort cases, the physician is usually a defendant on trial trying to prove that he or she is innocent of the medical error, delay of treatment or procedure that caused the injury. The perfect example of being at fault for medical malpractice as a result of delaying a procedure is the case of Waverly family versus John Hopkins Health System Corporation. The victims were not compensated enough for the loss of their child’s normal life. Pozgar (2012) explained….
Health care workers must put their service to clients before their own interests. They will work in a way that brings honor to the Health Information Management profession. They are also required to work in a way that is flattering of a HIM specialist. They take credit for their work and ensure it follows the code of ethics. Professional
... of potential threats such as unauthorized access of the patient information. Health care leaders must always remind their employees that casual review for personal interest of patients ' protected health information is unacceptable and against the law just like what happened in the UCLA health systems case (Fiske, 2011). Health care organizations need clear policies and procedures to prevent, detect, contain, and correct security violations. Through policies and procedures, entities covered under HIPAA must reasonably restrict access to patient information to only those employees with a valid reason to view the information and must sanction any employee who is found to have violated these policies.In addition, it is critical that health care organizations should implement awareness and training programs for all members of its workforce (Wager, Lee, & Glaser, 2013).
According to the report provided by the consultant, the employees at this facility were not taking precautions in safeguarding the patient’s health information. Therefore, the employees at this facility were in violation of the Health Insurance Portability and Accountability Act (HIPPA). It is important for employees to understand the form of technology being used and the precautions they must take to safeguard patient information.
This includes developing, nurturing and upholding work environments that support medical professionals in meeting their moral responsibilities. In concert, healthcare administrators have a responsibility to ensure that medical professionals have a say in matters related to safety and working conditions. Provision 7 - Healthcare Activism Through Advocacy and
Healthcare professionals in the medical office should be friendly and open. Patients entering the medical office should be greeted immediately with a smile and having a gentle touch also let the patient know you care. “Healthcare professionals in a medical office are held to a higher standard than most professions because they are dealing with the dignity of patients and the ability to be healed” (Wolff). Educating the staff to be professional in the medical office represents the office as being excellent in patient care. Patient-centered care success is required by the whole office which is treatment and patient experience, from the time they enter the office until they leave.
The doctor must have been negligent in connection with your diagnosis or treatment. To sue for malpractice, you must be able to show that the doctor caused you harm in a way that a competent doctor, under the same circumstances, would not have. The doctor's care is not required to be the best possible, but simply "reasonably skillful and
It is also directed, according to the code of ethics, that Healthcare executives have a fiduciary responsibility to the society and community and should act in such a way that wins their trust, confidence, and respect. Hence, it is needed that the healthcare professionals lead exemplary lives. By acting their role, they are said to be moral advocates. Every decision taken by these professionals leads to an impact on the well-being of the people; therefore, decisions should be balanced and ethical.They should safeguard the interests of every audience that they serve.
If this duty of care is not established, a plaintiff cannot bring forward any legal action against the defendant, regardless of how negligent the defendant was and the negligence was the cause of the injury or harm to the plaintiff. In general terms, upon the formation of the physician-patient relationship, a duty of care is established. In majority of Canadian malpractice cases, the existence of the physician-patient relationship (hence the duty of care) is not a real dispute. The real issue is the scope of the duty of care owed by the physician to the patient. For example, when a patient is in emergency room or hospitalized, the physician is not the only one with the duty of care towards the
This creates the impact that patients do not see nurses as cooperative enough to even discuss their health issues with them. This goes a long way to discourage patients from seeking health service. Several studies have looked at monitoring of ethical compliance toward nursing practice (yeoah-asuama,2015). Abekah-Nkrumah , (2010) state that hospital administrators in a bid to improve the quality of care of patients have policies and programes designed to get health professionals to work up to standards required of their respective professions. These policies and programes are what can be said to be the principles with which professionals such as nurses are to follow and work with to avoid any unfair treatment and risks of patients(yeoah-asuama,2015).
If it does, then the patients’ privacy has been compromised and the health care professional will be held responsible for that incident. Privacy is also key to building a trust between the medical practitioner and their patient. Organizations that avoid harming people or the medical environment will ensure ethical treatment for all their patients. This is true for the most common medical occupation which is nursing and this is ethical issues in nursing. For a medical professional, the importance of retaining their license depends on the scope of practice