HRM

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Introduction:

Coles Supermarkets is one of the largest Australian food and convenience retailers in the supermarket category and is owned by the Wesfarmers Ltd, an Australian corporation founded in 1914 as a farmers' co-operative in Western Australia. Coles is a national icon, a leader and an important part of the Wesfarmers Group. Coles employs more than 102,000 team members across their brands, which comprise Coles and Bi-Lo supermarkets, Coles Express, 1st Choice Liquor Superstore, Liquorland, Vintage Cellars and Spirit Hotels.

Schuler and Jackson (1987) defined HRM policies and practices as a system that attracts, develops, motivates, and retains employees to ensure the effective implementation and the survival of the organization and its members. The Human Resource Management team at Coles believes that providing the best shopping experience to their customers starts with creating a great culture and making it the best place to work for their employees. The team constantly identifies exceptional performers and invests in their talent to reach their full potential. Appropriate human resource strategies and practices have all become essential to attain organisational goals. Coles is an ever-growing organisation and is constantly confronted by the ever developing and unpredictable internal as well as external environments that the human resource management (HRM) practitioners must familiarize themselves with and be in a position to handle and respond to these challenges so as to stay updated, pertinent and valuable.
The focus of this thesis is to examine the external environment of the state and discuss the impact of the same on the HRM practices of Coles Supermarkets. This essay analyses and outlines a various external envi...

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... feedback which could be used for the advancement of the organisation. With the advent of Internet, HR teams can instantly find information about potential employees and can make suitable decisions before granting interviews. HRM haalso has an added responsibility of conducting technology based employee training like E-Learning, Video-Conferencing etc. These innovations are drastically affecting the way HR teams work, carry out internal and external communications and manage people within organisations. HRM is constantly familiarizing themselves with these technological innovations so that they can efficiently benefit from their use.

Environmental Factors

Environmental problems are gradually affecting the retail industry. The issues include the rising cost of energy required for running a store, to the cost and liability for the removal of packaging and waste.

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