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Culture impact on international business
Culture impact on international business
The role of culture in international business management
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Procurement of Employee Skills to Meet Change Initiative Change initiatives are an important part of organizational culture as globalization trends, technological advances, and employee diversity expand business horizons (Ulrich, Brockbank, Johnson, & Younger, 2007). However, in order for change initiatives to be successful, an organization needs to provide employees with the necessary training and development to carry out and sustain the change. Each facet of the organization plays an important role in the process, including human resources, leadership, and peers. This paper will investigate various aspects of proposed organizational change in conjunction with procurement of employee skills as applied by HCL technologies. Historically, individuals …show more content…
Kamins (2014) describes four strategies for maintaining change. Reinforcement inclusive of providing coaching to those individuals who are struggling and opportunities for participants to share successful experiences. Also, participants must be held accountable for information gleaned through training. This accountability may transpire through a 60-90 post training evaluation and by including new expectations in performance review goals. Without accountability, an organization risks individuals forming the opinion the organization is not serious about the change. And, as a result, the individuals revert back to prior methods. Another technique for sustaining change is to address change barriers such as staffing problems, unrealistic workload, and lack of necessary resources. Lastly, managers and employees should be a part of the overall solution process (Kamins, …show more content…
Employees must feel a sense of support from HR during the change process. In addition, reflective assessments of performance which highlight an individual’s weaknesses, offer an opportunity to capitalize on needed improvements and to promote overall organizational stability. And, training, albeit virtually or in-person, offers employee empowerment and support throughout the process by promoting control of knowledge, information, and peer support. These skills must then be nurtured through ongoing evaluations, conversations, and identified expectations as change transpires. HCL Technologies demonstrates one example of an organization willing to take risks under the guise of change through daring new leadership. While challenges remained, the organization successfully procured a new attitude towards employee development, change initiatives, and the role of
Leading Change was named the top management book of the year by Management General. There are three major sections in this book. The first section is ¡§the change of problem and its solution¡¨ ; which discusses why firms fail. The second one is ¡§the eight-stage process¡¨ that deals with methods of performing changes. Lastly, ¡§implications for the twenty-first century¡¨ is discussed as the conclusion. The eight stages of process are as followed: (1) Establishing a sense of urgency. (2) Creating the guiding coalition. (3) Developing a vision and a strategy. (4) Communicating the change of vision. (5) Empowering employees for broad-based action. (6) Generating short-term wins. (7) Consolidating gains and producing more changes. (8) Anchoring new approaches in the culture.
Change is an inevitable function of any organization and is something that employees and leaders alike are bound to face during their careers. According to Ivancevich et al (2011), how leaders are able to handle the task of change can determine the success or failure of an organization. As organizational leadership students, it is important for us to begin to develop and sharpen the necessary skills to innovate and adapt to change effectively. Leaders should be familiar with a variety of elements within the organization including an assessment of employee and leadership strengths, relationships, skill level and capability, level of support, and the types of resources readily available. Assessing these elements prior and during change, as well as evaluating the process after the fact, helps prepare organizations and leaders for future success. The Harvard School of Business’ interactive change management simulation, Change Management Simulation: Power and Influence V2 (2013), was a valuable assignment to help teach us about change from the standpoint of a mid-level management position at Spectrum, a sunglasses company, looking to adopt a new sustainability initiative.
Kegan, R., & Laskow Lahey, L. (2009). Immunity to change. How to overcome it and unlock the potential in yourself and your organization. Boston: Harvard Business Press.
This paper will be broken down into six sections profiling each critical part of implementing and managing change in an organization. The sections included are; outline for plan creating urgency, the approach to attracting a guiding team, a critique of the organizational profile, the components of change, and how to empower the organization.
Change usually comes with resistance in any workplace because change disrupts the employees’ sense of safety and control (Lewis, 2012). Kurt Lewin (1951) created a three step process for assisting employees with organizational Change (Lewis, 2012). The three stages are Unfreeze, Change and Refreeze. These are the steps to a smooth transition for change within organizations. Further, these steps are not possible without good communication from upper Management through line staff. Communication was consistently listed as an issue in surveys conducted by the department.
In today’s ever changing world people must adapt to change. If an organization wants to be successful or remain successful they must embrace change. This book helps us identify why people succeed and or fail at large scale change. A lot of companies have a problem with integrating change, The Heart of Change, outlines ways a company can integrate change. The text book Ivanceich’s Organizational Behavior and Kotter and Cohen’s The Heart of Change outlines how change can be a good thing within an organization. The Heart of Change introduces its readers to eight steps the authors feel are important in introducing a large scale organizational change. Today’s organizations have to deal with leadership change, change in the economy,
Leaders benefit from building a team to create and implement change, this is a key theme in the Kotter model of change. This teambuilding engages employees throughout the process. Allowing employees to be a part of the change process gives them the opportunity and trust to be creative moving toward the future (Cochrane, 2002). Leaders can create opportunity for employees and leaders to dialogue about the change, which can help troubleshoot the process. Leaders who engage employees throughout the organization from various levels of the organization will receive perspectives from the entire organization helping them make better-informed decisions. Employees want to be allowed the opportunity to help an organization they believe in, in a way that enhances the
If I am unable to create a felt need for change, or deal with resistance to change, then my subordinates will not acknowledge that there is a better way to operate. Alternatively, if either of these segments are not fully developed I will face extended deadlines, lost purpose,
When organizational change proves necessary, all people at all levels of the organization should address change as a “how,” “what,” and “why” problem in order for the change to be sustained over time.
A theoretical framework provides guidance as a project evolves. The end results will determine whether the knowledge learned from implementing a project should create a change in practice (Sinclair, 2007). In this project is relied on the Kurt Lewin’s Change Theory. Burnes (2004) states that despite the fact that Lewin built up this three-step model more than 60 years prior, it keeps on being a commonly referred framework to support effective change projects. The three steps are unfreezing, moving and refreezing. Lewin decided in Step 1, unfreezing, that human conduct is held in balance by driving and limiting powers. He trusted this equilibrium should be disrupted with the end goal for change to happen (Burnes, 2004). Step 2 or moving, includes learning. Learning incorporates knowledge of what the conceivable alternatives are and proceeding onward from past practices to new practices which will...
Prevention of resistance is most effective when implementing change. Preventing the weight of inertia in a workplace allows the change to happen in a timely manner with minimal problems. As Lee (2004) emphasizes, leaders have the ability to effect change and performance. If someone is accountable for outcomes and poor habits, outcomes will improve. The manager must show a caring attitude over the process of change and welcome any positive innovation. This caring attitude will become contagious to the employees working under him and become a priority to them as well. Approaching the change in an accepting, open-minded manner can decrease the vulnerability and frustration associated with change. How the change is presented can make the biggest difference in the outcome of the change. The manager must show that blaming will be avoided at all costs. One will only ask why, not who, to avoid the feeling of belittlement. This can allow employees to become comfortable with voicing their opinions and mistakes, which can allow an even greater range of improvement. The manager must also encourage...
Change in an organization occurs when an organization identifies an area of where necessary change must be undertaken, examines it thoroughly and adapts to it. This may lead to gaps where employees may not adapt to a certain change and therefore it is important that an organization takes into considerati...
Brazzel (2014) noted that change is subject to failure without congruency of work and tasks of an organization. Harmony in the workplace has to be felt by employees to motivate them and create a climate and culture for organizational change, because, it is “this ‘feel’ that directs and motivates employee efforts (Schneider, Brief, and Guzzo, 1996, p. 7.”) The message was clear that how you start determines how you finish; therefore, leadership has to make the vision and mission of the organization an experience where everyone can get involved. Leaders also have to realize that change, even with good intensions can be stressful and need to be addressed and not ignored. For example, a former coworker of mine was overlooked for a promotion after being at TRICARE for sometime and someone else was hired instead.
The change process within any organization can prove to be difficult and very stressful, not only for the employees but also for the management team. Hayes (2014), highlights seven core activities that must take place in order for change to be effective: recognizing the need for change, diagnosing the change and formulating a future state, planning the desired change, implementing the strategies, sustaining the implemented change, managing all those involved and learning from the change. Individually, these steps are comprised of key actions and decisions that must be properly addressed in order to move on to the next step. This paper is going to examine how change managers manage the implementation of change and strategies used
Change Management is not impossibly difficult. It need detailed planning, including everyone affected, frequent interaction, accomplish a perspicuous target for the change and a method of measuring success, complete the plan, and strengthen the change once it is in place.