Dysfunctional Conflict

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People often think that conflict is always bad but in some cases it can be extremely useful there is good conflict like there is bad conflict, good conflict can be defined as functional while bad conflict can be described as dysfunctional. Functional conflict can often be referred to a win-win type of conflict where something positive comes out of it for both parties. An example of a functional conflict can be a track team is raising money for their team and they do not know what fundraiser to do so a brief discussion or functional conflict about it can help them choose, in this case no one really loses, either way they have a fund raiser to raise money for their team. Dysfunctional conflict is the type of conflict where there is a winner …show more content…

Other types of dysfunctional conflict and what to avoid in the workplace include; people who have an issue with each other and no effort to try to fix it, saying one thing but meaning another, liking the idea of chaos or dysfunction (some people just love drama) and people who blame others rather than take responsibility for their own actions. To decrease dysfunctional conflict from the author of Thank God it's Monday, she says to practice the three c's Consistency- which in this case means to consistently dealing with dysfunctional behavior do not be selective, deal with it all as it comes at you in a civil but firm manner. Second is Clarity- make it very clear what is acceptable and what is definitely not acceptable? Have clear guidelines in your employee handbook. Last is Consequences- how you are going to deal with the dysfunctional acts of an employee is to have consequences or a punishment fitted for the act they …show more content…

Crazy enough I have already worked in an environment where almost all the conflict was dysfunctional. I worked at a doctor's office and one of the nurses (RN) had personal problems with her assistant (CNP) and they constantly yelled at each other which I thought was super unprofessional even at my age and my low level of experience I thought this has to be settled in another way instead of yelling in front of our patients and customers. On top of that another one of the more experienced workers would gossip about many of the secretaries which I also did not like they would accuse them of stealing and losing appointments and not calling patients back, just almost harassing them about not doing their job right twenty-four/seven I was lucky enough to avoid this. I truly believe that the way I acted at work constantly was a good reason I was never in a dysfunctional conflict. Every day I would go in and be very polite and honest and work hard. I felt much loved by all my surrounding co-workers which was a good feeling and even made me want to continue to work hard, this is a reason why I loved my job while I feel like much of the other employees were unhappy working there. While I was there for a brief school year, they had fired and had 9 employees

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