Danielle Roper Case Summary

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The real work problem that we solved was figuring out the alternatives and possible solutions for a problem associated with Danielle Roper, who is a junior associate at Zelsa Global Accounting. The problem illustrates that she has been budgeted 120 hours to complete a project for a task at a client location in Atlanta. Due to increased traffic delays, she encountered an increase in her travel time and she had to use additional time to work on the project while she was at the hotel in Atlanta. As a result, she surpassed the budgeted hours that caused her to work 160 hours, which is 40 hours more than the time she was allotted. Danielle is hesitant to report the additional hours she worked because she fears that she will be perceived as being …show more content…

Once we identified the problem, we listed the consequences of not reporting the actual time spent while completing the job. Danielle had two options which were to report the time actually spent on the job or to report only some of the hours she spent on the job. We came up with the solution that she should report the actual time she spent on the job because Danielle and the company she works for may face a lot of consequences if she does not. As a result, this can help the company when establishing the upcoming budget. They are able to see accurate numbers and determine if the budget needs to increase, decrease or remain the same in the upcoming year. In addition, this will also help answer many questions, such as the need for a system/process to decrease the number of commutes, the need for a budget on mileage and/or the need for salaries to be increased to compensate for those miles, the need for an allowance for rental cars for clients to use to eliminate the mileage employees are putting on their cars and the amount of money that is being paid out for that mileage, and etc. In Managerial Accounting, it is very important that the company receives the correct information. In chapter 23 of Horngren’s Accounting it states, “flexible budget summarizes revenue and expenses for various levels of sales volume within a …show more content…

Investing in a program will reduce travel expenses (mileage, meals, etc.) and payroll expenses (regular pay, overtime, and payroll expenses). This would enable Zesla employees to work from home, saving the company time and money. Zesla employees have to frequently travel out of town solely to examine client documents. These documents many be able to be shared online because there are numerous programs where accountants can access their customer’s accounts online. For instance, one of the programs are known as Quickbooks. However, there might still be a need to travel, but only if truly necessary, or to meet new clients. Also, Danielle should have consulted with her direct report on the day she realized traffic was an issue so that they would have been aware of the challenges she was facing getting into the office. With the suggested system to share the documents, there will be flexibility for an employee to work from the hotel for the beginning portion of the day and go in to meet physically the latter portion of the day. This would have eliminated the time spent in the car not being able to work and eliminated the excess time working the

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