Vasu, M. L., Stewart, D.W., & Garson, G.D. (1998). Organizational behavior and public management. Raleigh, NC: North Carolina State University.
People have many misconceptions about conflict in the workplace. Not all workplace conflicts are bad, some organization even implement changes just too slightly stir things up; as a result employees are more productive. Covey, (1992) mentions seven things that will destroy us; wealth without work, pleasure without conscience, knowledge without character, commerce without morality, science without humanity, religion without sacrifice, and politics without principle. We must stand for what is right and it is the leader’s obligation to manage in all seven of these arenas including workplace
First, these organizational cultures have considerable effects on the interactions between people and groups as well as with other stakeholders. As previously mentioned, organizational culture has a considerable impact on the behaviors of people within the organization. The impact of these organizational cultures on people’s behaviors originates from its representation of beliefs, principles, and values of organizational members. These principles, values, and beliefs in turn act as the basis for defining and establishing collective appropriate behavior within the
Have you ever wondered what role politics and power play in organizations? When used effectively they can be compatible in reaching the organizations goals. Power is defined as the ability to get someone to do something you want done or the ability to make things happen in the way you want them. (Schermerhorn, Hunt, and Osborn, Chap. 15). Power is important within organizations because it is the way in which management influences individuals to make things happen. When power and influence combine, most of the time 'politics' become involved in some manner which may pose some problems. Organizational politics is best described as management influenced by self-interest through the use of means not necessarily authorized by the organization. Organizational politics have been viewed as an organizations enhancement tool to survive and fulfill goals. Power and Politics, though closely related, share similarities and differences but ultimately work together for the success of an organization.
Costco is known for its strong culture, in 2013 Co-founder Jim Sinegal was asked if he thought culture or strategy was more important. Sinegal responded “I've stated this in the past, and my comment is that culture is not the most important thing in the world. It's the only thing” (Nyrnes, 2013). Costco excels at every level of the organizational culture and it shows. This is obvious when shopping at Costco, due to this deeply ingrained organizational culture there is an exceptionally positive external environment. The employees all project a positive attitude, willingness to help, and genuinely care if you have a great shopping experience. Sinegal attributes maintaining such a strong culture is the result of treating Costco like a small business,
The political frame relies on the assumption that organizations are alliances of unique people and interest groups. The people are unique due to their different views of the world, their morals, faith and activities and the information they have given these characteristics. The political frame also assumes that all key decisions arise from the need to allocate scarce resources such as time, money and information. These scarce resources and differences amongst people are what make conflict the core of organizational dynamics and make power such a crucial asset. Finally, the political frame assumes that all objectives and conclusions are e...
(Tost, Gino & Larrick 2013) argues that “when a formal leader experiences a heightened subjective sense of power, he or she tends to dominate group discussions and interactions, which leads other team members to perceive that their views and perspectives are not valued”. This perceived imbalance definitely hampers any attempt at managing workplace conflict. When employees feel that they have no authority or empowerment they tend to be disengaged, and disengaged employees effect productivity. Low productivity can be considered a form of dissatisfaction and thus labelled a conflict that must be addressed by both employee and manager.
Culture varies from one organization to another as it is shaped by the values and beliefs of the people working there. As it progresses over the years, it takes form in such a way that it works or performs in a manner to regulate behavior, action and decision making processes within the organization. It not just includes written rules and regulations, but also the behavioral aspects faced by each one on a day to day basis.
In different industries, there are companies that operate for a purpose, but the bottom line is the management style between supervisors and subordinate can break or make an organization. Organizations and businesses have to run their management a certain way in order to motivate their employees. The main type of organization management is the Classical Theory which contains Theory X. There are five key employee conflict management styles. Building relationships between employees and managers is crucial for an organization to function and execute their purpose whether it is to provide a service or product. Both theories and conflict strategies were present in the film “Office Space” to demonstrate the negatives of corrupt management and ongoing conflicts which were not resolved that led to destruction.
O'Reilly III, C. A., Chatman, J., & Caldwell, D. F. (1991). People and organizational culture: a
Office politics can have advantages that may motivate certain employees and cliques. It can be very productive, as they usually know each other well and can utilize each person’s talent in a team setting. How a supervisor or manger deals with office politics can ultimately lead to his or her success or demise. It can also be the most unproductive and destructive problem in the workplace; which can derail the best laid business plans. It can eventually take down what was once a profitable smooth running business if it is allowed to continue or if upper management is a participant.
As far back as history can be told mankind has struggled between balancing culture, power and politics. Many wars have been fought and many people have placed their lives on the line in order to stand up for what they believe in. The combinations of culture, power and politics have spilled over into the workplace. In today’s business environment individuals have much more to worry about than just completing their assigned tasks. Organizational culture, power and office politics influence day to day operations as well as govern the atmosphere within the organization. The amount of impact that power and politics have in the workplace, directly reflect the organization’s culture formally as well as informally.
Can the effects of cultural misunderstandings can be painful for the individuals, but also for the organization as a whole. Embarrassing situations and inadvertently insults, offenses and failure to achieve individual and organizational goals are among the consequences of the joint. Experience of many managers and researchers in the field of strategy, organization, and the development of the theory of the organization suggests all this ", the study of cultural issues at the organizational level is absolutely essential to a basic understanding of what goes on in organizations, and how it works, and how to improve" (Shin 1990).
Zeiger, S n.d., The Impact of Power and Politics in Organizational Productivity, Choron, viewed 5 April 2014, .
Power equals influence. It 's personal, too, residing within those who wield it. Sometimes a position of authority within an organization lends power to a person, but borrowed power isn 't necessarily as effective as power derived from leadership. Every organization has leaders who hold no positional authority, yet somehow wield influence, while managers who should be able to command respect flounder. Small-business owners wanting to enhance their influence and that of their managers should consider the five sources of power available at organizations. Three come with position. The other two are available to anyone.