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Business ethics Chapter 5
Business Ethics – Chapter
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Introduction to Conscious Capitalism An organization employees conscious capitalism when they are taking the leadership role in serving the interest of the customer, employees, investors, communities, suppliers, and the environment. John Mackey, founder of Wholefoods, and his co-author Raj Sisodia created the concept of conscious capitalism which allows businesses to focus on more than just profits. In this solution businesses focus on creating trust and loyalty with customer, employees, suppliers, and the community. Building this relationship with stakeholders will have a payoff in both achieving higher profits but building goodwill. Mackey believes that business “can create a world in which all people live lives full of purpose, love, …show more content…
Principles of Conscious Capitalism Conscious Capitalism has four core principals which are higher purpose, conscious culture, stakeholder orientation, and conscious leadership. Each of these principles are interwoven in a manner that empowers them. Each principle builds on the other to strengthen the overall concept of conscious capitalism. Many organizations build conscious capitalism into the fabric of their organizational foundation. Southwest Airlines uses conscious capitalism as a part of their organizational purpose. Southwest motivates it employees with their higher purpose which is to “connect people to what’s important in their lives through friendly, reliable, and low-cost air travel.” (Klein, 2014) The higher purpose principle seeks to be meaningful beyond just making product, services, or money. The business wants to motivate and inspire the stakeholders. Conscious culture is a value based culture with a defined set of expectations on behavior. This …show more content…
This is achieved through the establishment of a rule of law. Government was established to provide goods and services such as public schools and public transportation. The government also provides infrastructure such as bridges, tunnels, roads, ports, and airports. All of these created to connect society and improve social conditions. There is a social component to government as it exists to better society. Business however, exists for the purpose of profit. To this end it business lacks the ability to take into account the conditions that impact society for which government’s first rule of law is to protect. A conscious preservation of the current power structure is a prime motivator for a majority of business leaders today, rather than acting in the common interest of society. (Kipper, 2015) Government requires transparency as decisions impact its citizens. Corporations make decision in boardrooms and have no need to broadcast every decision to the world. Governments have competing issues all the time. One solution may come benefit one group while being a disadvantage constitutional right of another group. In the private sector, efficiency is value number one; in government, it is just one of many values. (Joyce,
The growth of large corporations had impacted American politics by causing governmental corruption because of the power some industries had in society. Since the government had used laissez faire in the late 1800s for the big businesses to...
John Mackey has a core belief in “Conscious Capitalism” and uses McGregor’s Theory Y to get the most out of his employees. He thinks that if the employees are in charge of their own careers that they will work that much harder. He believes that someone who wants to be at work will positively impact all customer relations which helps the brand maintain its high level of customer satisfaction. The core belief is that happier people doing their jobs will lead to a much higher degree of service for the customers. Happy customers tend to have repeat business and helps the brand grow or maintain their level of business. Mackey also wants employees that have a high degree of ingenuity and creativity. The next great idea will not come from a board meeting but often come from those that work directly in the field. Essentially he wants to make use of eve...
Southwest Airlines clearly outlines their values in their corporate mission statement: The mission of Southwest Airlines is dedication to the highest quality of customer service delivered with a sense of warmth, friendliness, individual pride, and company spirit (www.southwest.com). This mission both describes the company's approach to its workforce, and the customer at large. Rather than focusing on the financial side of the business, Southwest has been successful in creating an organization centered in fostering positive relationships with its employees and customers. The airline is also known for its zany corporate culture', and has maintained the buy in of its employees through emphasizing a fun atmosphere (Plunkett, 2004-2005, p.509). Company founder, Herb Kelleher once said, "If work was more fun, it would feel less like work (www.funsulting.com)". Through creating a fun working environment, Southwest has also created a fun traveling option, which entices their customers as well.
As stated earlier in the essay, capitalism is much more of a social issue, therefore much more of the responsibilities that are put upon me, as an adult, will deal with the community. Karl Marx indicated in The Communist Manifesto what happens to all the money that we work to gain. Once we get paid, a majority of the money we earned goes to rent, food, bills, etc. (para. 40). He shows his understanding, and attempts sharing it with the reader, that everything we do is socially based; our money goes back to different parts of the community. This may sound exaggerated, but David Harsanyi expresses the how the world is run in a simple quote from his article, “We live in a world shaped by capitalism…these ethics are ones that rule our society,” (Harsanyi). Everything we do is connected to the community in one way or another. We pay taxes, which go back to society; there are bills we have to pay, which are linked to the community. Craig A. Lockard, heard from previously on his thoughts about capitalism, speaks about how it is related to society and the individual, “Capitalism as not just an economic practice but a cultural practice…it requires change in how people think and act,” (Lockard). The understanding is that capitalism is something that takes all the individuals of the community to make work, and is connected to the life of the
As capitalism is part of modern society of the United States, and socialism is not, why is it that these two different beliefs came and constructed the way people live? Capitalism is the belief that the marketplace should not be controlled under government and that it runs by the “invisible hand”. In which the government cannot stop, for the only way power grows is from business and companies. The belief of socialism is rather the complete opposite, but government is still mentioned. The power goes to government, but they give and distribute
Capitalism was created and founded by Adam Smith.Smith is often identified as “The Father of Modern Capitalism”. Smith wrote a book that had a really big impact of capitalism called “An Inquiry into the Nature and Causes of the Wealth of Nations”.His accounts of labor and free trade, self-interest in exchange, the limits on government intervention, price, and the general structure of the market, all means that the moment when economics transitions to the "modern." Some beliefs about capitalism is an economic system in which wealth, and the means of producing wealth, are
Capitalism has never been dead and will be here for at least the next century. In a world where the market is filled with imperfections, it is in order for the government to interfere to restore order in the market. Increased concerns over the 2008 market collapse prompted the government’s to take charge of their responsibility and act. Capitalism is a system of government that favours individual growth with minimal government interference. The opposite of capitalism is communism, where the property owner is the state, and the main aim is social welfare enhancement. A mixed economy embraces the two and balances between the extremes. Many countries across the globe have adopted a mixed economy as it reduces the losses suffered by the countries that practice the extremes. Capitalism has been known to be responsible for growth of economies among them, the United States, Britain, and other developed countries. In this essay, we shall examine the future and nature of capitalism in the light of a mote communist future.
Even after 9/11 Southwest Airlines has always been the top airlines in the United States. The reason for their unwavering success is based on the simplistic way they execute common values. After extensively reading their value statement, I’ve come to realize the company’s ambition thrives on motivating and taking care of their employees. Southwest’s values revolve around a warrior spirit, a servant’s heart, and a fun-loving attitude. These values transcend the more original ones from other organizations and ultimately represent more than that. For example, a warrior spirit represent the area where Southwest Airlines provides the tools for employees to better serve their customers. A servant heart implies that one is encouraged to treat each other with respect by showing concern for the customer. Lastly, a fun-loving attitude suggests that employees should have fun at work. Value is a strong concept created to guide or direct individuals behavior towards a desired or favorable outcome. For Southwest Airlines, values are not just about what the company believes, it’s about how it sets the culture. Newly hired employees are tested in the company’s three core values and in reward Southwest Airlines provide a recognition program for all employees who are complimented by customers. These values are mentioned in newsletters, staff meetings by the CEO and at special event. Southwest’s
The Communist Manifesto was published in 1848, a period of political turmoil in Europe. Its meaning in today’s capitalistic world is a very controversial issue. Some people, such as the American government, consider socialism taboo and thus disregard the manifesto. They believe that capitalism, and the world itself, has changed greatly from the one Marx was describing in the Manifesto and, therefore, that Marx’s ideas cannot be used to comprehend today’s economy. Others find that the Manifesto highlights issues that are still problematic today. Marx’s predicative notions in the Communist Manifesto are the key to understanding modern day capitalism.
I. Introduction Southwest Airlines has come from an underdog to being one of the best airlines in the industry. This reputation translates from its strategic management of resources. The Co-founder and former CEO, Herb Kelleher, established a unique corporate culture that leads to high customer satisfaction, employees’ morale, and is one of the most profitable airlines in the industry (Jackson et al., 2012). Corporate culture concentrates on empowering the workforce. It shows through Southwest Airlines core values that “happy employees lead to happy customers, which create happy shareholders” (Jackson et al., 2012).
The essential nature of capitalism is social harmony through the pursuit of self interest. Under capitalism, the individuals pursuit of his own economic self interest simultaneously benefits the economic self interest of all others. In allowing each individual to act unhampered by government regulations, capitalism causes inventions, prosperity and ideas to be created in the most efficient manner possible which ultimately raises the standard of living, increasing opportunities and makes available an ever growing supply of products for everyone.
...e happy. However, Carl argued that now more than ever people are questioning capitalism. It is important to question and critique our current capitalistic system. The current system in place is alienating workers and places too much emphasis on profit and the modes of production. There are extensive problems and repercussions that must be death within a profit-driven society. We should be working towards a system that is driven by what is needed not what is profitable. A profit-driven system can lead to over-accumulation and production of items that are actually not required because of over-production. We need to undergo change in order to construct a form of social and economic life based on production for need, not production for profit. This means that a system must be created that has a focus on democratic planning, worker-self management, and global solidarity.
Qs 3: A number of writers suggest that the capitalism of the middle to late twentieth century is markedly different from previous phases. How do they describe this particular iteration of the mode of production? What role, if any, do images, spectacle, ideology, machines, or computers play?