Community Board Reflection

At Community Boards, the skills and disciplines that I learned was that I was able to handle clients through phone calls more effectively and in a manner in which I can be neutral. I also learned to be very patient with some clients over the phone, where some phone calls had spent over an hour of the client’s time talking to me about their issues at their residence. I was able to cultivate the skill of being able to use different communication styles in order to deal with certain people and their styles, for often I would have to deal with people that very emotional, because of their situation, whether they be angry, sad, or hopeless, I had to alter my style of communication to accommodate their needs and try to calm them down. Although I

One of the skills that helps me towards my professional development, is the necessary skill of effective communication. I’ve spent majority of my time at community boards conversing with people and my co-workers. Whether I was explaining the process to a client or troubleshooting a client’s issue with Cordell or Mac, every conversation I had, has helped me become a better communicator. Thus helping my professional objective of working in Law Enforcement, which I feel, requires the ability to effectively and concisely communicate with others. When I do achieve my professional goal of being in Law Enforcement, I can tap into Community Board’s resources, for they work with various groups in San Francisco, such as with the District Attorney’s office or the local law enforcement officers. If I were to become an officer for the San Francisco Police Department, I would be able to call Cordell or Mac and discuss the best way I could deal with a potential conflict encounter. For instance, if I were to be at a school and some kids were having issues, I could relay that conflict to Community Boards and their pool of mediators in order to deal with the kids. Another possibility and has happened throughout my summer at Community boards, is that if I were to be the police officer and cannot help the person at all or they need a service that I can’t provide, I can refer them to Community Boards and they are able to help them directly or refer them to the correct agency that can. I’ve already taken the next step in my career development, for now I’m working at the Daly City Police Department as an intern and getting my foot in the door that may lead me into many different paths throughout the Criminal Justice system. Community Boards has complemented my academic studies by allowing me to better grasp the different