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Concepts of Communication
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"Regardless of the changes in technology, the market for well-crafted messages will always have an audience” (Steve Burnett). Communication starts with an attitude and ends with knowledge. Defining communication is a process of understanding our experience with the use of verbal and non-verbal messages (Beebe, Beebe, & Ivy, 2007; Ivy & Wahl, 2009; Regenbogen et al., 2012). Therefore, choosing the best way to communicate with an audience or another person has its advantages and disadvantages. Such as selecting demonstrative communication, a non-verbal way of communicating that is like a back-up to verbal communication. It is known that when communicating it is 55 to 65 percent of a person’s body language (Boosting your image, 2006). Then the sender’s tone, kinesics, facial expression, and eye contact measures how the receiver interprets the information given.
Kinesics is the process recognized in non-verbal communication as a person’s body language along with how they carry themselves (Wahl, S. 2014). How a person carries themselves can be considered self-efficacy, which is a person’s faith in their ability to carry out a specific behavior or produce a desired outcome (Feldman, 2013). A person’s body language has a lot to do with the level of their self-efficacy. Consider the numerous businesses with many people that have different characteristics. In each of these characteristics, there is any attitude, which is obvious by reading their body language. An attitude is not always defined as bad; it could be a good attitude. Such as a person’s body language with poor posture can show that person is unsure of themselves, when a good posture can show confidence. A firm handshake can give a great first impression of a person, and a we...
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...idered when observing non-verbal communication, however this is the beginning. All the same when communicating with an audience, people are looking and listening. Even so not all the signs will be the same with each individual. Getting to know that person and questioning them about the signs in question, will get the right answer.
Works Cited
Body Language, 2014. Mind Tools, Essential skills for excellent career. Retrieved by; http://www.mindtools.com/pages/article/Body_Language.htm Chapter 4: Boosting your message with your body language. (2006). Bloomsbury Business Library - Give Great Presentations (pp. 35-46). A&C Black Publishers Ltd.
Feldman, R. S. (2013) Psychology and your life (2nd ed.). New York, NY: McGraw Hill.
Quintanilla, K., & Wahl, S. (2014). Business and Professional Communication: Keys for Workplace Excellence (2nd ed.). Los Angeles, CA: Sage.
Davis, S. F., & Palladino, J. J. (2003). Psychology. (4th ed.). Upper Saddle River, NJ: Pearson Prentice Hall.
Myers, David G. “Chapter 14: Social Psychology.” Psychology. 10th ed. New York, NY US: Worth
Coon, Dennis, and John O. Mitterer. Psychology: A Journey. 5th ed. Toronto: Thomson/Nelson, 2011. Print.
In every society nonverbal communication is one of the most powerful tools that a person can use to interpret the message that is being delivered. Even though verbal communication is fairly straightforward, nonverbal communication allows others to sense the true emotions of the person that is expressing them. For example even though a person may say that they are not irritated, their usage of voice may display otherwise. Nonverbal communication not only reveals hidden messages, but it also complements, substitutes, and exaggerates verbal communication.
Interpersonal Communication is the physical transactional process of verbal and nonverbal communication that is ever changing between at least two individuals. In the world of interpersonal communication, each individual remains in a level of competence (how efficiently you are capable to communicate) (Lilic, Popovic and Popovic 681). For example, awkward individuals would be graded lower versus someone who is confident and is able to hold a conversation naturally. The competence of the feedback and feed forward process is affected by “noise” which affects or prevents the message to be sent to the receiver. This includes physical noise, physiological noise, psychological noise and sematic noise. Together with “noise”, the process of communication is also affected by the environment or dimension the communication is taken place. This includes, physical, temporal, social-physiological and cultural dimensions (Devito 2). Due to modern technology, there is prominent increase of these “noises” and dimension has arise to be a bigger problem than before; which is resulting more and more ind...
Some of the things I think are applicable to my personal and professional life are how body language is extremely important both in making judgments of other people as well as presenting yourself in a positive and powerful way. I look forward to trying “power posing” and seeing how it can make a difference when I want to come across and confident in every aspect of my life but most importantly for interviews or important meetings. From both the lecture and the text, I look forward to using my body language to come across as powerful and using space to come across as enthusiastic and confident. Like Amy said in her lecture, “We make sweeping judgments and inferences from body language. And those outcomes can predict really meaningful life outcomes like who we hire or promote, or who we ask out on a date.” I think body language and being aware of my nonverbal communication will be helpful in every aspect of my life and I look forward to making little tweaks in my “nonverbals” in hope they will lead to big
When we think about communication, we think about interactions. So what is your body language communicating to me? This are the words that Amy Cuddy a social physiologist, uses when she start up her talk about body language. Cuddy’s talk “how body language shapes who you are” explains how body language can identify how much power one is feeling just by observing someone’s body language. Amy Cuddy states that when one expands one is feeling power, and when the opposite is done which is shrinking one is feeling powerless.
Human Body Language When we think of human communication, what examples spring to mind? The internet? Books? The spoken word? Of all our forms of communication, one of most often forgotten (and least understood) is probably the humble art of body language: The indications we give off - generally unconsciously - by means of our posture, our gestures, our facial expressions, and even our clothes.
Any communication interaction involves two major components in terms of how people are perceived: verbal, or what words are spoken and nonverbal, the cues such as facial expressions, posture, verbal intonations, and other body gestures. Many people believe it is their words that convey the primary messages but it is really their nonverbal cues. The hypothesis for this research paper was: facial expressions directly impact how a person is perceived. A brief literature search confirmed this hypothesis.
Coon, D., & Mitterer, J. O. (2011). Psychology: A Journey (Vol. 4). Belmont: Wadsworth Publishing.
There are different types of communication (verbal, nonverbal, paralinguistic). Verbal communication is communicating with words. For instance, an individual speaks to another at a business meeting regarding profit margins. Second, nonverbal communication is communicating without the use of words but through gesture, body language, facial expression and eye contact (Baron, Branscombe, Byrne). Also these physical expressions can provide powerful and valuable information about others’ current feelings and reactions without the need of words. Lastly paralinguistic is defined as the use of emotional expression, gestures, and the location of the body in relation to the other's body, eye contact, and level of voice instead of verbally expressing these cues (Triandis). Additionally, paralinguistic is also known as paralanguage as a way to modify or nuance meaning, or convey emotion, with the use of pitch, volume, and intonation (Triandis). For instance, as described by Triandis’ article Culture and Communication, “in Bulgaria and south India a nod means "no,” and a shake of the head, means "yes".” It’s interesting how Triandis describes the amount of difficulty it was to compre...
...tention to how people react to one another’s comments, guessing the relationship between the people and guessing how each feels about what is being said. This can inform individuals to better understand the use of body language when conversing with other people. It is also important to take into account individual differences. Different cultures use different non-verbal gestures. Frequently, when observing these gestures alone the observer can get the wrong impression, for instance, the listener can subconsciously cross their arms. This does not mean that they are bored or annoyed with the speaker; it can be a gesture that they are comfortable with. Viewing gestures as a whole will prevent these misunderstandings. Non-verbal gestures are not only physical, for example; the tone of voice addressing a child will be different from the way it is addressed to an adult.
American culture tend to ignore nonverbal communication and prefer explicit messages (Krizan et al., 2010). Communicating a clear and precise messages is the responsibility of the persuader, Americans prefer and value a will structured and detailed message (Krizan et al., 2010).
People in the present society have turned from the use of the old means of communication to the more advanced and technological ways of communicating. Technology has made it easier for people to communicate in a faster, efficient, and cost saving means through the introduction of the communication channels. The world has turned out to be the centre for technology with different technologies emerging daily as the people continue to develop from time to time to cope with the growing technology. The benefits of adopting the communication technology are explained in this article which shows why people do not function without technology.
Tone of voice, facial expressions, and body language can sometimes say more than words. A scowl can put a stop to a conversation without saying a word. A smile and a nod can encourage the person to elaborate and continue. An awareness of body language and its impact are a benefit on a professional level. Being engaged and open is appealing and also knowing when to be serious is an attribute many companies seek.