The Influence Of Emotional Advertising In The Coca-Cola Company

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The Coca-Cola Company is one of the world 's largest beverage company constantly create many successful marketing campaigns. In 2014, the company launched “Share A Coke” summer campaign which became one of the best performing campaigns in its history. The campaign was first introduced in 2011 in Australia. It quickly become very successful as it increased the sales by 2% and reversed a decade of consecutive decline in the consumption of carbonated soft drink in the U.S. (Esterl, 2014). The idea was to encourage people to reconnect with the brand and to get people talking about it again by swapping out the company’s iconic logo on cans and bottles not only for 250 most popular first names but also for warm terms like " BFF, ' ' "Friends, ' ' and "Family ' ' on it. Most importantly, customers can also …show more content…

This creative advertising is a brand engagement in an emotional way with many consumers through personalization. Coke knows the importance of emotional brand engagement in building longer-lasting customer loyalty. Emotional branding is defined as a creation of deep, intimate emotional connection and lasting relationship with consumer-centric and story-driven approach between consumers and brands (Roberts 2004). It can also be simply defined as a fulfilment of people’s needs. A consumer needs to be reached on an emotional level to build an important bond between consumers and a brand (Kotler, 1996). By replacing the coca cola’s logo with the consumers’ names on the cans make them feel personal. The brand creates a value of recognition, which could at least catch some attention or encourage the people to buy the product. This marketing plan targeted to different groups of people, especially to teens and millennials. Many customers would be

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