Case Study of a Lack of Promotion

The problem
At first sight, it appears as though the problem is that Diana did not get her promotion to a district manager. When asking why, one can conclude that it is due to her lacking emotional intelligence and having external attribution to outcomes around her.
Analysis
Diana’s loss for a promotion opportunity twice in a row has caused her to lose control of her mind, bursting in tears as she left the conference room where her interview outcome was going to be revealed to her by her supervisors. This behavior did not result in her achieving anything, and if she thinks back, she would probably agree. In order to get the promotion to a district manager, additional skills were required of Diana that she did not possess. In the organization that Diana works in, it does not appear that there is a formal systematic way of human resource development. Diana was motivated and willing to take on this responsibility, however she was not being developed internally for this role. In the light of knowing that Diana is interested in this position, her supervisors should have taken note of that and began to help her improve her skills to make her the right fit for the position. Although Diana felt confident that she is the right person for the job, she had mix feelings as a result of her loss for the first opening for this position 9 months earlier. She did not think that it was her abilities that limited her but corporate politics. Her perception was that the person who was hired for the previous opening got the position because of who he knew rather than what he knew. Perception is defined by Mcshane and Steen (2011) as “the process of receiving information about and making sense of the world around us” (Mcshane and Steen, 2011). Although...

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...e reasons were also distorted.
Conclusion
Diana can improve her chances of reaching such a position within this organization or another by improving her emotional intelligence and people skills in general. There are many times that a person makes mistakes during life and admitting them is the first step to the road of improvement. Diana should begin by reflecting back on her situation and analyse it without her biases. This usually works after such a situation where a person leaves their job and then looks back and thinks what went wrong. A person’s pride forces them not to want to change their beliefs about things because of the already developed frame of reference. However, in some instance, an overall haul of one’s perception by beginning to learn again about things before making judgement enables them to avoid stereotyping and getting involved in biases.