Case Study Of Samsung

As stated above, there are three main areas that need to be improved in Samsung. For different areas, we will provide different solutions.

To begin with, employees in Samsung are enduring serious extent of stress, which largely hinder their motivation. For most of the employees, it is hard to realize work-life balance with loads of work. Work always comes first, and as a result, lives, families and health are ignored by the organization and individuals. To help employees release this kind of stress, ensuring work-life balance opportunities is of great significance. On the one hand, Samsung can implement flexibility programs and try to build a culture of engagement. It is critical to increase focus and motivation at work knowing that family

The issue is that they lose the favor and satisfaction of work. So creating values for their employees can also be an effective measure to arouse their intrinsic motivation. People tend to feel frustrated when the content of their job is repetitive or stagnant. Staying for a long period in the same position, with no changes or hope for promotion, will eventually demotivate even the most ambitious employees. So instead of only providing high salaries that cannot offset the efforts employees devote to their work, Samsung need to offer some opportunities of training and development. To implement better practice of it, Samsung should recognize the accomplishments of its employees, especially on the spot recognition and encouragement, which will make employees feel they are valued and help the company to find their talents and advantages. However, one of the problems of providing training programs is that the human capital costs will increase and if general knowledge or skills are acquired by employees, there will be some risk of losing valued

According to McClleland’s Learned Needs Theory, there are three motivators: affiliation, achievement and power. Affiliation refers to good relationships between the employees effect how they perform their job. So we think Samsung should create better working environment through easing the relationship with its employees. And one of the most effective way to improve relationships between employer and employees is communication. Samsung need to communicate clearly and concisely with the employees and listen to what they have to say. In terms of the form of communication, it should not be simply top down, but also horizontally across organizational layers. In terms of the contents of communication, Samsung should pay attention to decency, laws, integrity, mutual trust. Managers should give private but constant, clear feedback to all employees to ensure the personal growth and expertise of their employees. Being friendly with the work force builds bonds and a collective sense of teamwork, and makes work seem less machine-like and more like an organic team effort. Besides, Samsung can prompt people to socialize with each other more by holding team-based events. They can be outside gatherings, like parties or group activities, or something simpler like group lunches at which people are