There are two E-commerce scenarios that have been looked at that face logistical issues in Australian organisations of Big W and Oz Hut and through the analysis of these organisations we will be looking into the systems used and how they are dysfunctional to these companies. Also exploring better ways to improve order fulfilment, third party logistics and the growing online retailing industry of changes needed to enhance competitiveness. With transportation having a substantial impact on the way the e-commerce trade is facilitated been a key element of building trust between sellers and buyers. (Commission, 2012) The logistical issues faced by both that of Big W and Oz Hut are that of the inadequate supply chain systems that are being used to service these two business customers. These logistical issue ranges from transportation, third party logistics, the handling of goods, forecasting of delivery times and customer service of these clients. Showing that the cost of the logistics system may be affected from various factors such as that of competition in the market, spatial relationship of nodes and the product characteristics (JOHN J. COYLE, 2009)With these consumers left wondering when where and how long it would be until they received their purchased product leaving the seller to receiving bad feedback and not gaining return sale of customers due to not meeting the needs and wants of the customer in a timely manner. Exploring the productivity commissions report in to the retail sector, had found that in Australia there are about 140000 retail businesses with a gross Domestic Product of 4.1 per cent and making up 10.7 per cent of employment. (Commission, 2011) Current trading conditions along with longer term trends are chal... ... middle of paper ... ...-%20Change%20and%20Challenges.pdf [Accessed 12 April 2014]. JOHN J. COYLE, C. J. L. J. A. N. J. G., 2009. SUPPLY CHAIN MANAGEMENT A LOGISTICS PERSPECTIVE. South-Western: Cengage Learning. Micheal A P Taylor, Y.-y. T. W. L. Y., 2005. The Role Of Transportation in Logistics Chain. [Online] Available at: https://www.siam.org/journals/plagiary/1657.pdf [Accessed 13 April 2014]. Motto, M., 2013. Producticity Commission Public Infrastucture Inquiry. [Online] Available at: https://www.consultaustralia.com.au/docs/default-source/infrastructure/productivity-commission---infrastructure-costs.pdf [Accessed 12 April 2014]. Potts, D., 2014. Order fulfillment: Three step to improve process and profit margins. [Online] Available at: http://www.saleswarp.com/order-management/order-fulfillment-three-steps-to-improve-process-and-profit-margins/ [Accessed 13 April 2014].
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Show MoreCoyle, J, Novack, R, Gibson, B & Badi, E, 2011, Transportation: A Supply Chain Perspective, 7th ed, South Western Cengage Learning, Mason, USA.
Harrison, A. and Van Hoek, R. (2008) Logistics Management and Strategy, 3rd ed., England: Pearson Education
Materials and physical distributions looks at grouping logistics into either inbound or outbound. Moving and storing goods brought into the organization (inbound) will require different attention from moving and storing finished goods. Another approach to analyzing logistics systems is to view the various logistical areas as cost centers and then examining to find the lowest cost trade off you can get. The logistics channel considers the network of organizations involved in the flow of goods within the supply chain. Nodes are storage points, assembling facilities or manufacturing sites in an organization. Links shows the transportation networks that links these various nodes in the system. Organizations prefer to use the node and link approach of analysis because it simply illustrates the very complex logistical system. In addition, this system allows you to see where improvements can be made in the
Early supply chain management was delegated (classified) as logistics functions that included (involved) transportation. Today’s supply chain management has developed into the fabricated (manufactured) and appropriation (distribution) of supply through suppliers, production companies, manufactures and visibility, whereby diminishing the cost and reconciliation (integration) into the market through a gathering (group) of organization. The supplies traveled through the system by various distribution organizations. Supply chains are shaped through distribution organizations and supply
According to Council of Supply Chain Management Professionals (CSCMP) (Council of Supply Chain Management Professionals, 2013) logistics can be defined as the process of planning, implementing, and controlling procedures for the effective and efficient transportation, storage of goods, services and information from the point of origin to the final point - customer - for the purpose of meeting consumer requirements. Armstrong and Kotler state that in today's global marketplace it became easier to sell goods and services than getting it straight to consumer. Many firms have to decide what is the best way to handle, store and transport their products or services to make it available for customers in the right assortments, at the right time and the right place. (Armstrong, Kotler, 2013) Therefore, in order to ensure proper and free movement of products or services to the customer, it is necessary to share connection with marketing.
Logistics and Supply Chain Management is the practice of transportation of goods and services from one level to another using efficient methods. The costs of operation, the speed of delivery, movement of loads and the quality of goods and services is boosted by advancing the management structure of the supply chain. The findings in this paper give, in detail, the current market status in relation to Supply Chain Management and it also gives a concise description of the term ‘Risk Management’ and its advantages and its disadvantages. The research also imparts information obtained from an interview with two renowned veterans in the field. This report contains very important information and it mainly aims at understanding fully the concept of
Transportation is a key element in the logistic chain. It joins together those components that are considered to be separated. In order for transportation and logistics to work together successfully there must be good management between them. It plays a major role in connecting it all together. What is logistics? Logistics is the management of freights, warehousing of materials, production and inventory. Logistics and the supply chain work hand in hand. Supply chain management is defined as” a continuously evolving management philosophy that seeks to unify the collective productive competencies and resources of the business functions found both within the enterprise and outside in the firm’s allied business partners located along intersecting supply channels into highly competitive, customer-enriching supply system focused on developing innovative solutions and synchronizing the flow of marketplace products, services, and information to create unique, individualized sources of customer value”( Tseng, 2005).
Must understand the full scope of a manufacturing supply chain – not just be an “Operations” person with a focus on the Plant, or for that matter, a “Logistics” person who does not ...
Supply chain management, whether in a traditional or E-commerce environment, involves distributing products, goods and services from point of manufacture to the delivery of the final product. Supply chain management, whether related to B2B or B2C retailers involves manufacturing, storage, distribution and delivery of products and services to consumers and other businesses. In addition, the supply chain philosophy ensures that customers receive the right products at the right time at an acceptable price and at the desired location. Increasing competition, complexity, and geographical scope in the business world have led to the continuing improvements in the capabilities of the personal computer and have made the optimization of supply chain performance possible. Electronic mail and the Internet have revolutionized communication and data exchange, facilitating the necessary flow of information between businesses, suppliers and customers within the supply chain (Helms, Marilyn, 2008). B2B supply chain management is slightly more complex than B2C transactions, as B2B wholesalers, distributors and manufacturers are typically working with larger corporate entities. For supply chain management to work in a B2B or in a B2C environment, the focus must be on providing customers with the utmost in quality services. This is especially the case since in today's economy what firms are mainly selling to each other is information, not just in the case of services such as banking and digital applications, but even when the product concerned is a physical product. The real value added comes from optimizing price and specification, as opposed to the physical transfer of the product (Vasarhelyi, Miklos, 2007).
...oducts logistics networks” International Journal of Physical Distribution & Logistics Management Vol. 36 No. 2, pp. 127-135
My experience and erudition is my strength which I wish to embolden and use to my advantage. in the concentartions “Transportation and Logistics” and “Inventory Management”, are a combination of inventory ,logistics and management concepts, wherein I seek expertise. For that, I look forward to learning from the acclaimed faculty at your university, prof ______________ and _______. I am excited that their research interests perfectly match my own.
The progress in transportation and logistic improves the moving load, delivery speed, service quality, operation costs, the usage of facilities. Transportation takes a crucial part in the control of logistic. A strong logistics and transportation needs the best model of distribution of the goods. The main purpose of the paper is to define the role of transportation in logistics for cost minimization and how to save to cost though good transportation. This research is to define the basic views of logistics and its various applications and the relationships between logistics and transportation to reduce and cost and maximize the response time.
...logistics solutions recently, and the demand for high quality logistics services is increasing. There is a constant pressure for greater efficiency, faster delivery times, lower fees, well IT solutions, upgrade physical infrastructure and high quality staff that can understand and fulfill a customer’s every need. The whole logistics industry has a great change which creates another pressure as IT enables customers and seller to skip “middleman” companies; and emphasize “just in time” delivery. This can increase the profit in a wide range of industries (Hong Kong Logistics Development Council, 2007). This shows that the fast development of e-commerce create a changes in local logistic industry. The local logistic industry has opportunities to expand their business and market. As a result, there is has a significant economic growth in Hong Kong’s logistic industry.
According to Svensson (2003), e-business can reduce the costs of materials, improve profitability and increase the overall supply chain’s performance by reducing its variability. And therefore Internet plays an important role in improving organizations inbound logistics just by allowing them to click from one website to another, search in different parts of the world and expand the number from which they can choose their suppliers. In the case of KFC, the company has different suppliers in many different countries: from the UK, Australia, Thailand, Brazil and so many other countries in Europe. By KFC using internet and online websites, it makes a profit of many online markets by evaluating the abilities of the suppliers and selecting them according to the quality of the product they offer, their costs and the profitability.
Efficient Logistics helps marketing to satisfy customers. Some argument claim that logistics is a considerable cost of business because it increase the prime cost and price that may decrease the demand, which may decrease the overall profit. However, logistics can have a positive effect on satisfying customers and achieving marketing goal. Because efficient logistics among manufacturers, retailers and customers can reduce delivery time and provide customers better purchase experience especially in e-business, which is useful to built customer loyalty and satisfy customers’ needs (Lacoma [no date]). In addition, according to CSCMP’s definition, logistics includes “control the efficient and effective forward and reverse flow and storage of goods,”