Banyan Tree Case Study

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2. Vision, mission and value
The vision and mission are very significant for producing business strategy. Refer to Kaplan and Norton (2004), a vision of an organization outline the business in the future, vision gives a clearly and realistic view of an organization‘s future and mission presents the purpose of why an organization exists. Vision and mission are often being used exchangeable to emphasize the main purpose of an organization and defines the difference activities that the organization is, or will be. Beside vision and mission, value conveys variety important components for the company. These three organization elements combined with other components such as the organization strategy, the personal objectives, strategy evaluation and the organization’s target will result to the final strategy outcomes.
According to Case-5 (2006), states that “ The company’s vision was to build on its brands, Banyans Tree and Angsana to create a diversified group of niche resort and hotels’’. (p.517). Banyans Tree is full of strength and experienced the difference of culture and aspects therefore Banyans Tree could successfully grow in Asia-Pacific area.
The Motto:
“Banyans Tree ‘experience showed that its brands were capable of being extended to tap into new market segments.”
The only issue emulating the vision and mission of the Banyans Tree is how the organization expands without repeating their brand. In the meeting, Banyans Tree CEO shows that he would like Banyans Tree to become a luxury brand. The CEO keeps mentioning on a customer feedback rather than think about the cost of expense if the price of the hotel decreases. (Case5-2006). Banyans Tree is a luxury hotel which include all the high class side such as spa, golf- cours...

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...hat there are no additional financial resources has been injected into the Banyans Tree hotel. However, the achievement or market performance of the Banyans Tree is firstly improving. Those suggest that the key ways to achieve the distinctive competency is the resource factors.
The second aspect is that the improvement of operation efficiency proves management’s ability. For example, the occupancy of hotel rooms have been improved from 50 percent in 1994 to 72 percent at 2005 which is superior to the market average level. Another example is the revenue per average room. This indicator of the Banyans Tree in 2005 was approaching one times over that in 1994 and was superior to the market (Case-5, 2006). This means management’s capability plays an important role to the distinctive competencies. This, once again, proves the excellent management of Banyans Trees hotel.

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