The role of the Army Human Resources (HR) Sergeant is that of a leader in the Profession of Arms (The Profession of Arms 2010, p. 3) and also a subject matter expert on all matters pertaining to human resources support. Undoubtedly the core competencies of HR support including Man the Force, Provide HR Services, Coordinate Personnel Support, and Conduct HR Planning and Operations should be the main areas of expertise for an HR Sergeant (FM 1-0 Human Resources Support 2014, Figure 1-1). However, this essay focuses on the topic of empathy as one of three key psychological resource for moral action, the other two being self-command and moral pride (The Profession of Arms 2010, p. 14). It is straightforward to teach a Soldier technical ability …show more content…
A HR Sergeant may exhibit empathy by listening attentively in an attempt to grasp the perspective of others (Taylor-Clark 2015, Figure 1). To me, it means making an effort to put myself in another person’s shoes to know how they would feel in a circumstance. From the standpoint of an HR Sergeant, empathy is an essential skill because human resources in any industry – not just the Army – is a customer services-oriented field and empathizing with clients is essential to understand how to best serve their needs. Of course, empathy is important to consider when discussing management and team-building, but this essay is a discourse on the service-client relationship. In an organization such as a major private airline, mistreatment of customers, including dragging a paying customer off the plane to empty his paid seat for an employee is a major public relations blunder. Furthermore, when that major airline’s CEO takes three attempts to give an empathetic apology, that just exacerbates the situation (Gourguechon 2017). Similarly, in the public service of the Army, an HR Sergeant must consider empathy with each and every interaction he/she has with clients. Doing so will allow them to “turn moral understanding into professional action” by “placing the capability for ethical action under the control of autonomous professionals” The Profession of Arms 2010, p. 14-15). It is likely that the HR Sergeant will experience problems that involve moral ambiguities for which there are no simple answers; in such circumstances it is crucial for that Army leader to use empathy to find a
In the book, If Aristotle Ran General Motors, Tom Morris argues that the teachings of the ancients can and should be applied to today's corporation. His message is that the four virtues - truth, beauty, goodness, and unity - form the foundation of human excellence. Putting them into practice leads not only to self-fulfillment, but ultimately to an open, nurturing, and ethical workplace that is more productive and successful in the long-term. The purpose of this essay is to examine how Morris treats the system of ethics in relation to these four virtues.
Staff Sergeant (SSGT) Louis Moeller shaped me into the Recon Marine I wanted to be and the Non-Commissioned Officer (NCO) that I am now. By embodying the Recon Creed and always setting the example, he made me want to be an NCO that my troops would look up to and want to follow. Even when not in charge he was constantly the one peers and junior Marines alike, turned to for guidance and inspiration. To this day, I still find myself asking “What would Louis do?” when confronted with a leadership dilemma.
Among the death and repulsion of war, there exists a single refuge for the warrior--his brethren. The success of combat is directly related to the morale of the soldiers, as it is the relationship with the neighboring soldier that demonstrates the motive for fighting. This association between men creates an abundance of compulsion from one man to the next. Similarly, as Henry Fleming developed a rapport with men throughout the 304th Regiment, he began to be subjected to the pressures of war and his companions, which greatly influenced his maturation during the Civil War.
Webster’s dictionary defines the word profession as a type of job that requires special education, training, or skill. Many Soldiers would not consider the Army as a profession but a way of life. Some think the word profession belongs to everyday jobs like a plumber, mechanic, or doctor. Dr. Don M. Snider stated “the Army is a profession because of the expert work it produces, because the people in the Army develop themselves to be professionals, and because the Army certifies them as such” (Snider, D. M. 2008). In October 2010, the Secretary of the Army directed the Training and Doctrine Command (TRADOC) to lead an Army wide assessment of the state of the Army Profession. We have been at war as a Country for over a decade and the Army wanted to know how to shape the future of the Army as a profession and the effects the past decade had on our profession.
Empathy is used to create change in the world by reaching out to the emotions of people and attending to them. It is used to help others learn and decide on matters that would not be reasonable without feelings attached to them. Empathy helps bring together communities that would have long ago drifted apart, but instead welcomed all who were different. Empathy is the ability to understand and share the feelings of another. This attribute of human-beings really allows us to not only attend to situations as if they were our own, but it allows us to feel most of what others feel because humans are very much alike in some ways. In many of the articles and novels that we have read this quarter, characters from different pieces of context have portrayed empathy whether it was toward
Empathy is imperative to teach kids from a young age in order to help them recognize mental states, such as thoughts and emotions, in themselves and others. Vital lessons, such as walking in another’s shoes or looking at a situation in their perspective, apprehends the significance of the feelings of another. Our point of view must continuously be altered, recognizing the emotions and background of the individual. We must not focus all of our attention on our self-interest. In the excerpt, Empathy, written by Stephen Dunn, we analyze the process of determining the sentiment of someone.
Thomas N. Barnes Center for Enlisted Education (U.S.) United States. Department of the Air Force. (2012b). Ethical Leadership (LM01). Maxwell-Gunter Annex, AL: Department of the Air Force.
Empathy, is a self-conscious characteristic human beings hold that allows them to understand another individual’s situation and feelings (Segal, Cimino, Gerdes &Wagaman, 2013). In regard to ho...
Thomas N. Barnes Center for Enlisted Education (U.S.) United States. Department of the Air Force. (2012a). Ethical Leadership (LM01). Maxwell-Gunter Annex, AL: Department of the Air Force.
American psychologist Carl Rogers first introduced the meaning behind empathy and its importance in the health care profession. He defined empathy as “to perceive the internal frame of reference of another with accuracy and with the emotional components and meanings which pertain thereto as if one were the person, but without ever losing the “as if” condition” (reference). Empathy encompasses the person as a whole, and having the ability to engross one self into the individual 's perspective while maintaining your own emotions in check (reference). Many theorists have attempted to analyze this concept from many different angles such as, Hoffman (1981) argued that the body responded in a natural way and as a largely involuntary vicarious response to affective cues from another person. For example, when viewing facial distress during an encounter the body may respond with similar feedback producing matching emotional occurrence (Decety & Jackson, 2015?). This could be interpreted as a role of autonomic function that is vital to “cognitive functions and emotion regulation” (Decety & Jackson, 2015) thus, not even being aware that empathy is being displayed. While others such as Batson et al (1997) referred to cognitive resources being utilized in role taking
LM01, Ethical Leadership. (2012). Maxwell Gunter AFB. Thomas N. Barnes Center for Enlisted Education (AETC)
a. Army HR systems are integral to allowing HR professionals to accurately process and track promotions, movement of personnel, awards, strength reporting, generate metrics, assist with the assessment and tracking of individual medical/dental readiness, and mobilization transactions.
Empathy is more or less standing in somebody else’s shoes; I do not require the wounded person how he feels, I myself become the hurt soul. The ability to read or experience some other person’s experience or emotions is all important as it often alters the kind of decisions and actions we need. Collective guilt often comes about from empathy, when a group acted either in the past or present morally unacceptable; guilt arises. A lack of empathy or guilt can lead to negative attitudes and activities. This essay will describe and explain the role of empathy and collective guilt. Using Social Identity theory to explore inter-group behavior which will offer an explanation for the role of empathy and collective guilt in the prediction of negative
Army leaders show empathy when they genuinely relate to another person’s situation, motives, and feelings.
A psychologist from the University of Illinois discloses, “The better able you are to feel what someone else is feeling, the more likely you are to want to help them when they are in a difficult situation” (Markman). If one had depression or anxiety in their lifetime, chances are they would make it a priority to help others with their depression and anxiety because they know how that mental illness affects them. Feeling this emotional connection with others provides assistance much deeper than any other emotion besides empathy could yield. On the other hand, Paul Bloom suggests that a therapist who is treating a patient with anxiety cannot act anxious or else the patient will not feel any better (“Empathy Can Lead To…”). On the contrary, just because one feels empathetic towards another does not mean that they are going to display that show of emotion. Experiencing, but not acting upon empathy is more of a help than not; therefore, being empathetic will guide moral