The postal service has lived to be a dependable, trusted communications supplier for over two centuries. This is a vital and essential service provided to the American citizens by the government. It assists Americans maintain touch. We are living in demanding times, long-standing technological and profitable trends, are critically reshaping nationwide and global services such as collection, shipment and delivery of postal goods. The postal service operates as a government department whose duty is collective service to every citizen. The postal corporation is working towards keeping this fundamental countrywide asset well-built and vibrant. In this regard postal service has launched a transformation plan, the steps that have got to be undertaken now and in the long-term. This is to be done in order to remain feasible, to thrive and to accomplish the collective service duty.
Flexibility and expansion is essential to transform the Postal Service. To execute its collective service duty, the Postal Service should and must offer reasonably priced goods and services that satisfy the whole spectrum of clientele. Move light transactions to less costly channels, enhancing consumer service and growing retail input. The service must find the means and ways to make use of accessible resources to create revenue. In addition discover other modern payment options and to advance correctness of address information through regular update of databases. Consulting with package mailers to build a package offer that is easy to contact and take benefit of the huge retail existence.
Cost savings is a strategy aimed at improving operational efficiency. This is geared towards reducing operating cost by automating mail forwarding services. Reducing transport...
... middle of paper ...
...e proceeds obligation to fund the growth of the delivery system. A mixture of rural delivery and substitute retail measures will present the most suitable contact for the consumer.
In conclusion the critical goal of Postal Service is to advance a resourceful, dependable and ground-breaking service delivery that attains the varied economic and social requirements of the nation. In total these reforms will generate additional savings, attain liabilities repayment and boost customer confidence and trust towards handling their mails. In addition, the plan makes the Postal Service offer a more valuable communication and delivery channel through adding value to the mail by use of technology. It will also result to be the best place to work with a completely engaged staff and also provide more suitable and simple to use goods and services that react to consumers wants.
This case is about an experienced city postal carrier who has recently filled a position at a small town post office and has difficulty adjusting to a different way of life. The central characters include: Larry (the postmaster of Foster Creek), Jim (a senior carrier) and George (a senior carrier). The Foster Creek Post Office exists in a small town and the typical way of life is carried through at the post office. Harry has arrived at Foster from a fast-paced big city post office. Upon his arrival Harry is introduced to his new co-workers where he gives a shy hello and immediately begins his regular duties. Harry expresses no interest in becoming socially involved with Foster Creek and becomes further alienated from his co-workers. His remarkable efficiency and desire to complete his required work as well as any remaining incomplete work causes resentment towards his presence by the senior carriers. Larry is currently faced with the task of placing Harry with enough work to keep him occupied while maintaining harmony among the rest of the employees. His first suggestion is to lengthen Harry’s route, however the senior carriers disagree with Larry’s proposition.
As credit card companies offer new inducements and incentives to customers who shop by mail, it is anticipated that shopping by mail will become more prevalent. However, third-class postage rate increases and the placement of taxes on mail-order goods in some states may have a negative affect on the mail-order industry.
UPS is the largest parcel delivery service in the world. They also help their customers its customers with supply chain management, logistics, and financial services. UPS used to be a trucking company with technology, now it¡¦s a technology company with trucks. One of the UPS¡¦s key success factors is the way they manage their operations. Their carefully designed network of vehicles, sorting facilities, and hubs combined with their IT system, allows them to pick up 13 million packages each day from 2 million addresses for delivery to over 6 million commercial and residential addresses worldwide with highest levels of reliability, efficiency, and speed. Also the integration of its air and ground operations gave UPS the ability to optimize utilization of its assets while still meeting customer service requirements. Other key success factor is UPS¡¦s human resource management. UPS has lowest turnover rates in the industry and succeeds in developing a portion of its workforce for management positions each year. The company¡¦s unique culture emphasized accountability and efficient execution at every level of the organization.
Expanding convenience stores allows consumers to purchase their daily groceries when on their way home after work or af...
Federal Express is the world’s largest package delivery company today. They have been successful mainly because of their technological advancements. Technology has allowed them to have superior customer service and quality that was unparalleled by any company. No company was able to offer overnight delivery of packages with the speed and precision that Federal Express did. Although Federal Express remains ahead of its competition today, their advantages over other firms in the industry are slowly diminishing.
There are some exceptions were perfect competition isn’t the best choice for the public on account of various reasons. The United States Postal Service is one of them and since the Postal Service is a monopoly, it is its own market. This paper will discuss the budget dilemmas that the postal service has faced for the past twenty years and if it is in the best interest of the economy for the United States Postal Service to continue as a monopoly. The first time there was talk of privatizing the Postal Service was in 1979 when the Postal Service was losing vast amounts of money in the long run. But since the Postal Service is a necessity for America, the government had to subsidize the service in order for it to continue in operation.
The internet and World Wide Web are extremely well suited for conducting business electronically on a global basic, Web-based Electronic Commerce(EC) has introduced unprecedented opportunities for the marketing of products and services, accompanied by features, functionality and innovative methods to serve and support consumers. E-commerce has became a major catalyst of the economy and remains a vital growth engine for businesses today, It successful change the consumer behavior. Consumer purchases over the Internet continue to grow from year to year. The survey involving interviews with 42,238 people in 37 countries worldwide revealed that almost a quarter of internet users have shopped online and 15% plan to do so during the next six month. This represents an opportunity for FedEx as a provider of small-package delivery service.
I think that The Postal Service is not considerate a monopoly because you still have to pay for shipping even though The Postal Service. However, some companies have to take the shipping handling to the next level by offering a free of charge shipping service. As customers, we all like to have a free shipping offer because we already spent our money buying their products. The difference from USPS from Fed Ex and UPS is that the USPS fees are generally lower than Fed Ex and UPS. However, the competitive advantage for Fed Ex and UPS from USPS is that their shipment process is quicker than the USPS and consumers want to have their products as soon as they made the purchases. USPS has come with a strategy to have a standard shipping price that
The City Couriers case study will be examined in regards to the company’s overall performance. The internal and external environments of City Couriers will be analysed in regards to the key performance requirements and key success factors. Issues with performance measurement, feedback, development and remuneration will be identified. Furthermore, the issues relating to validity, reliability, fairness and cost-effectiveness in the management of both performance and remuneration will be explored. This assessment aims to highlight the current situation and areas of improvement at City Couriers.
The parcel service industry is dominated by four carriers that make up 95 percent of the industries domestic revenue. Over the years, the industry has had an increase growth rate over time and an increased role in the economy. This is due to the way manufacturing companies are now operating. With the growth of the parcel service ...
Founded in 1907 as a messenger company, United Parcel Service has grown into a world renowned provider of specialized transportation and logistics services. This multi-billion corporation enables and manages the flow of goods, information, and funds to over 200 countries and territories around the globe (UPS.com, 2013). Air, freight, oceanic is just a few of the modes that UPS uses to move the flow of goods around the globe. The company structure of UPS entails operations in three segments: U.S. Domestic Package operations, International Package operations, and Supply Chain & Freight operations. It’s just about an everyday occurrence to see an brown UPS truck on the road as we go about our everyday lives, the U.S. Domestic Package operations are comprised of delivery of documents, packages, and letters around the United States. The International Package operation delivers specifically outside the United States. Providing deliveries to the world’s major business hubs up to three times a day, UPS can deliver packages to at the best time possible for their customers. UPS has teamed up with the U.S. Commercial Service, an agency of the U.S. Department of Commerce, to help customers get started exporting or increase their sales to new global markets (UPS.com, 2013). Partnering within a supply chain can prove to be very important in the success of the overall supply chain. Communication within a supply chain that flows freely between partners reduces in-efficiencies such as excess inventory (bullwhip effect), and lost profits. The Supply Chain & Freight operation within UPS entails forwarding and contract logistics operations and UPS Freight. As a freight forwarder they organize shipments from various sources to their final p...
At one point or another, we have all held and opened a piece of mail. Whether it was a birthday card, a letter from a friend, or even a bill, we have all held a piece of paper that was sent from somewhere else. Even in the age of Facebook and email, it is likely that you have held a piece of mail and most likely, the way it got from point A (the person sending the mail) to point B (the person receiving the mail) was through the United States Postal Service, or the USPS. In the past decade, the postal service has experienced a decreased volume in their letter mail. In fact, for the postal service, the volume of this letter mail has been "falling at a rate not seen since the Great Depression" and it is believed to be because the "substitution [of snail mail] to Internet-based communications" (Geddes). The postal service has started to experience such a decline in funds that they now face the issue of staying afloat. The United States Postal Service has to dig their way out of rut in order to keep from going down into extinction. Peter Rorvig, a United States postal worker in Zirconia, North Carolina, talks some about the USPS's struggles and the involvement that Congress has with the USPS in his blog "More Normal than Not." This passage raised two outside questions, exactly what is the postal service trying to do to solve this decline in funds and how much is Congress actually involved with the USPS?
After Christmas and New Years, Mother, Marie, Hazel, and I have been working hard in order to keep paying rent and to buy food, but the lower wage is certainly making things difficult. We constantly eat scraps just to get by, and our living conditions consistently decline everyday. I cannot wait until you come back from the war, we need some of your humor and fun in our house. My daily job as a postal worker has helped distract me from worrying about Mother, Marie, and Hazel. The postal route is fairly monotonous, but I suppose that is the best for me. New, interesting things typically distract me from more important things, such as food and protecting my family. On my route, I typically drive near 1600 Pennsylvania Avenue and since last month,
FedEx started offering SCM services to its customers on a very small scale in 1974.With increasing demand for services such as in...
Customers are quick to fall into the category of “belonging” found in Maslow’s hierarchy of needs. They feel as if in order to belong or to feel loved and respected by others they must try to attain what everyone else has or wants. This is especially true during the holiday season when people feel that what they buy reflects how they feel about the people they buy presents for. If you feel that you must purchase a certain present that you know will be out of stock and hard to find, you are better off shopping online or by mail. Shopping online and by mail is becoming the new wave of shopping and it is a smart, convenient, and timesaving process.