A Critical Evaluation and Analysis of Diversity Training- the Positive and Negatives

Companies that commit themselves into the culture of embracing ideologies imparted through diversity training establish a competitive environment (Ongori and Agolla 73). The competitive environment is springs from brilliant decision making process to marketing the company’s products to foreign communities. Through diversity training, companies understand the different needs of its potential client base. This is discovered when a company sends out its employees to communities around or abroad to learn their culture and study that community’s special needs. For example, the banking industry transcends across many communities that have different beliefs concerning banking. Muslims have different banking beliefs as compared to Christians. During a decision making process, a Muslim can interject or approve a certain strategy a business wants to implement among Islamic clientele. Therefore the decision made will be very valid and will have considered the demands of the Islam community. The same will be to a Christian. Through this effect, culturally heterogeneous work groups produce better results than those who are not. Looking competitive advantage from the perspective of women and other minor groups brought on board by affirmative action, you find that these groups of people have special needs quite different from the needs of other members of the society and having a representation of each category in the decision making process on products meant for them can be the best idea to be implemented by any company. Therefore, culturally multi diversified organization produce goods of high quality and this help companies establish loyal customers. As the organization employs diverse people

Everybody has an important role to play in buil...

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...ablishing a strong diversity training program. It is undisputable that with the awake of globalization, diversity management and training is not an option for any company that wants to go global. It is important for the companies to shift from operate defensively on complying with diversity regulations, but rather should be very proactive in establishing and supporting these programs because, seen, the benefits outweigh the disadvantages. As much as the success of diversity training management depends on the manager’s commitment and the costs involved, it is important to note that the approach taken determines the outcome and the employee’s acceptance determines the survival of the practice. Finally, diversity training is a tool that if well nurtured, has the capability of making each employee optimally productive and hence transforms the organization’s performance