TASK 1 1.1 Explain the perspectives that stakeholders in health and social care have regarding quality • Perspectives of service seekers- The individuals who seek the services of the Royal United Hospital Bath NHS Trust have their own perspective regarding the quality of the services. Quality of the home care must meet the essentials of the patients or service seekers. But it never means to fulfil the basic needs or requirements of the individuals who are seeking the service. On the other, hand if the home care is not able to meet the basic needs of the patients then this is important to analyze the certain reasons behind this (Janamian, et. al., 2014). • Perspectives of workers or staff members-
The setting up of hospital and emergency service was born because of the war. The emergency hospitals and services were designed to treat wounded and sick soldiers, bombing casualties, and evacuees. This singular action proved that the state can establish and run a health service. Beveridge’s report of 1942 served as a last signal which confirmed that a national health service would be established.
The aim of the agency is to develop knowledge and skills to cater the residents and ensure they enjoy their life at the aged care. Furthermore, the agency aims to enhance local expertise in mental and physical health care, improve care through training and foster a collaboration with academics, researchers, institutions, volunteers, therapists, doctors and other health care professionals.
The quality of the home care must meet the essentials of the patients or service seekers. But it never means to fulfil the basic needs or requirements of the individuals who are seeking the service. On the other hand, if the home care is not able to meet the basic needs of the patients then this is important to analyse the certain reasons behind this (Janamian, et. al., 2014).
The Open University (2010) K101 An introduction to health and social care, Unit 1, ‘Care: a family affair’, Milton Keynes, The Open University.
“all patients have similar needs and experience these needs across wide ranges or continuums from health to illness. Logically, the more compromised patients are, the more severe or complex are their needs. The dimensions of a nurse 's practice are driven by the needs of a patient and family” (Basic Information section, para. 2).
Some of these care services are now provided at home. Other caregivers include families, friends, affordable caregivers, medical professional and voluntary care providers. As a result, there has a shift in the provision of the health care. However, in some countries such as Canada, people refer to get healthcare services from the hospitals rather than homes. It is because of the belief that homes provide low quality-services. These cultural aspects have led to a massive burden on the patients and the caregivers who have to offer the services from their
2.3 Explain how the health and social care practitioner own values, beliefs and experiences can influence delivery of care.
The Scottish Government [TSG] (2005). National Care Standards - support services (revised march 2005) [PDF] available at The Scottish Government website; scotland.gov.uk/Resource/Doc/239525/0066023.pdf
Another focus for change is that over the years the demand for home and community care over hospital care has continued to grow, as stated by the Queens nursing institute “Recent health policy points to the importance of improving and extending services to meet the health and care needs of an increasingly older population and provide services which may have previously been provided in hospital within community settings”.
Nursing home is a place offers residential care for people who need continual nursing care [1]. In recent years, the number of older Americans over age 65 live in nursing faculties is more than 1.4 million, and it is expected to increase because of the aging of baby boom generation and population ageing. 6% of nation’s healthcare expenditures are spent on 15,500 nursing homes in U.S. The increasing population requiring nursing home and increasing expenditures suggest a pressing need for quality measure in nursing homes.
In this reflective essay, I will be using the Driscoll’s model of reflection to talk about how my knowledge of quality nursing care has improved since the commencement of this module. Quality nursing care has helped me develop various nursing strategies that will guide me in my first placement and throughout my career in nursing. Furthermore, it has taught me about communicating effectively with patients, I have learnt about verbal communication such as paraphrasing when communicating with patients to ensure that what said is properly understood. I have learnt not to make assumptions about patients and putting them in the middle of their care, taking into account their preferences.
This piece of work will be based on the pre-assessment process that patients go through on arrival to an endoscopy unit in which I was placed in during my second year studying Adult diploma Nursing. I will explore one patient’s holistic needs, identifying the priorities of care that the patient requires; I will then highlight a particular priority and give a rational behind this. During an admission I completed under the supervision of my mentor I was pre-assessing a 37 year old lady who had arrived to the unit for an upper gastrointestinal endoscopy. During the pre-assessment it was important that a holistic assessment is performed as every patient is an individual with unique care needs as the patient outline in this piece of work has learning disabilities it was imperative to identify any barriers with communication (Nursing standards 2006).
Within this essay, I will reflect and critically analyse an OSCE which has increased my awareness, or challenged my understanding, in assessing the holistic needs of a service user (John), referred by his GP, whilst incorporating a care plan using the Care Programme Approach (CPA). By utilising this programme and other sources of current literature, I hope to demonstrate my knowledge and understanding in relation to this skill as well as identifying areas with scope for learning.
(2013) among 40 care workers in the same facility. The study came out with the four major themes; (i) acknowledgment of the patient, it is about recognizing a person’s physical, psychological and social needs, (ii) recognition as an individual, everyone is different from the other, they are unique individuals that needs to be understood, (iii) value of the relationship, it is related to the feelings and warmth which they receive from their friends, family and even the carers. It also resembles the bonding between residents and staff, (iv) encouragement of independence, it is about the environment of the care homes and residents’ right to decision and independence. Apart from these, barriers were also identified which were time, system constraints and process of evaluation and planning.
Home health care has evolved because of the demand for quality health care, cost containment and advances in technology. There are numerous home health care agencies and visiting nurse associations (VNAs) in the United States and Canada who deliver home care services from a variety of specialties designed specifically to address the patient’s individual needs. Surprisingly, the origin of home health care dates as far back as the late seventeenth century when European religious orders such as members of the Roman Catholic Church began providing home health care. (Encyclopedia of Surgery