Overview of Section
In Long’s chapter “Communication” in Leadership Tripod: A New Model for Effective Leadership (2004), Long defines communication as “the passing of information between at least two parties” (p. 89). He shares general communication principles, ways to improve communication, and evaluate it. His premise is: “Unless those placing leaders, the leaders themselves, and those under leadership can communicate effectively, leadership will not be as strong as it should be in order for the organization to achieve at its highest level” (p. 87). All involved in communication from the top down need to understand and implement effective communication despite misconceptions.
• In the process of encoding and decoding (communicating), “noise” occurs. “For true communication to take place, the receiver has to be able to decode the message the way the encoder wants to be understood” (p. 90). Both, encoder and the decoder, need to take the time to ensure a message has been correctly decoded.
• It is important to understand methods of communication and inhibitors to decoding.
o Vernacular use and inflection are two common hindrances to verbal communication.
o The telephone can create communication problems. Voice mail can be impersonal and unprofessional; therefore, these communications need to be clear and thorough.
o Handwritten communications include the note, letter, and electronic mail. While the note can be used to encourage and affirm, it takes time and must be distributed fairly and equally. Letters should be personalized, even if database generated. E-mail seems to be immediate, efficient, and quick; however, it can be impersonal and allow the encoder to not be responsible for ensuring communication has occurred and been correctly decoded.
o Nonverbal communication includes behavior, gestures, facial expressions, body language, and personal space. Many do not realize the nonverbal messages they send; therefore, leaders need to understand and be able to truly interpret them.
Implications for Teacher
• Teachers are leaders in the classroom, thereby, responsible to effectively communicate with students, parents, the community, colleagues, and administration.
• Teachers need to take the time to ensure communication has been successful—encoding and decoding.
• Teachers utilize verbal, telephone, written, and nonverbal communication.
Not a day goes by that an individual does not interact with another person, either by phone or in person. There will always be some interaction between two or more people. This interaction will bring about many thought process and emotions that will give the receiver a cue to respond with verbal and nonverbal messages.
In every society nonverbal communication is one of the most powerful tools that a person can use to interpret the message that is being delivered. Even though verbal communication is fairly straightforward, nonverbal communication allows others to sense the true emotions of the person that is expressing them. For example even though a person may say that they are not irritated, their usage of voice may display otherwise. Nonverbal communication not only reveals hidden messages, but it also complements, substitutes, and exaggerates verbal communication.
Communication is an essential component for effective leadership and management. Without it, the organization will struggle carry out their mission. Simply communicating is not enough. Effective communication hinges on the clarity of the message. As Popovic and Hocenski (2009) stated, a “Leader must be able to communicate clearly to others in a language that they can understand on all levels in an organization, from the most unskilled worker through to the Chief Executive” (pp. 15-16). There are a lot of elements that can affect one’s ability to accomplish that. A small, but distinctly important, few are discussed in the following paragraphs.
When you hear the word communicate many ideas come to mind. To some it brings thoughts of face to face conversations others think of internet based video conferencing. There are many ways to communicate with others in this day and age. Leaders have many tools and methods with which they can communicate with those around them. They must evaluate each situation to determine which method or methods will provide the desired result for what we are trying to communicate to their teams so they can avoid the confusion that comes when they choose the wrong communication method. (Gendron 2015) In this paper we will discuss several communication methods available to leaders and then look at what are some common challenges and barriers they face when
Another vital part of communication is nonverbal communication; it is used 60 to 90 percent of the time in face to face confrontation. Nonverbal communication emphasizes action. It is that component of the message which cannot be articulated in words that is conveyed by nonverbal communication. This method of communication can be symbolic or non-symbolic and implicit, meaning it can be indirect or understood. Mechanisms of nonverbal communication include Haptics (touch), Proxemics (personal space and physical appearance), Kinesics (posture, and body movements) and Vocalics. The purpose of nonverbal communication is to put more connotations into the spoken words. In some instances, the use of words is insufficient to highlight the sentiments or ...
In the communication process that leads to a simpler way of communicating face to face. In this communication process and its components see as the Issuer is a person who wishes to transmit a message to another can be original encoder it involves selecting specific signs and symbols to transmit messages. We consider particularly pay close attention to facial expression, gestures, body movements, affection, tone of voice, posture and eye
Communication is an ongoing process that people use in everyday life. However, the most frequently used forms of communication is also one of the easiest to forget, nonverbal communication. It is necessary to look at each part of nonverbal communication to fully understand its significance. Complex and always present, nonverbal communication is a powerful asset to anyone’s interpersonal communication skills. So powerful that nonverbal communication is the most important form of communication.
Nonverbal communication is rich in meaning. Everyone communicates through nonverbal gestures and motions. I realized that you can decipher a lot from an individual or individuals by just paying close attention to what they do, and that words are not really necessary. Watching two people interacting, I figured that they are really close by their space communication, eye language, and body movements.
Communication plays a big role in our everyday lives. Effective Communication is essential to know how to do within our lives today. Within the workplace communication and leadership go hand and hand. There are so many different forms of communication that a leader needs to take into perspective. The most important forms of communication are verbal, nonverbal, and listening.
There are many different types of communication mediums to choose from. These include, but are not limited to email, telephone, and video conferencing. Berardo (2007) states, “be mindful not to ‘overuse’ email. While useful, there are times when the medium is likely to be ineffective. When a message is complex and complicated or there is tension or conflict that needs to be resolved, switch to another medium”. When using email, you cannot express feelings and expressions the way that everyone would understand them. By switching to video conferencing, you can express the information more clearly. McIntire (2014) states it is better to use visual rather than just audio. “Take a lesson from the airlines in how they convey their safety instructions. Use pictures in your instruction manuals rather than words,” says McIntire
Reasoning: What we say while we communicate isn’t always necessarily the issue rather how we say it can make room for error to the encoder’s decoder.
Face-to-face communication is the means of communication in which parties engaged in the exchange of information are collocated and within each other’s view. One characteristic feature that distinguishes face-to-face communication from other channels of communication is the synchrony of time and space within which the participants engage each other. In his research, Ean (2010) found “Face-to-face communication is a conversation that one has while being face to face with the other party. This type of communication enables a person to hear and see the non-verbal communication conveyed by the sender and respond with feedback straightaway.” Arndt (2011) also stated “The face-to-face communication is the personal mode of communication in which
Communication is one of the most important factors in our lives. It dictates the relationships formed with the individuals in personal and professional lives. Effective communication provides a foundation for trust and respect to grow. It also helps better understand a person and the context of the conversation. Individuals often believe that their communication skills are much better than what they actually are. Communication appears effortless; however, much of what two people discuss gets misunderstood, thus leading to conflicts and distress. To communicate effectively, one must understand the emotion behind the information being said. Knowing how to communicate effectively can improve relationships one has at home, work and in social affairs. Understanding communication skills such as; listening, non-verbal communication and managing stress can help better the relationships one has with others.
As in all aspects of personal and professional life, having effective communication is a key element of success. Effective communication can benefit your relationships with people. By conveying your message and integrating them as a member of the team and not just a subordinate leads to better production. By effectively communicating you can clearly define job responsibilities and expectations. The better you are able to communicate the less likely organizational turnover of personnel will occur. Supervisors and leaders in the professional workplace find that the most important factor in advancement and retain ability is effective communication. Senior level executives and human resources managers are stressing the importance of communication and providing more training for mid-level management. Emphasis is placed on communication being clear by being transmitted strongly.
There are a wide number of sources of noise or interference that can enter into the communication process. This can occur when people now each other very well and should understand the sources of error. In a work setting, it is even more common since interactions involve people who not only don't have years of experience with each other, but communication is complicated by the complex and often conflictual relationships that exist at work. In a work setting, the following suggests a number of sources of noise: