MTC is a small family owned business with only a handful of employees. However, it has a high inventory turnover and over 1.5 million dollars in monthly sales with customers around the world. The CEO of the company is a brilliant business man with over fifteen years of experience in the IT Hardware exchange market. MTC seems to be a stable business financially, even though, they have some issues with their human resources. The company experienced trade secrets theft from a former employee who opened a competition business while working at MTC. After this management has been very careful about business information and the company require to employees to sign a confidentially agreement in order to stay. Although, the employees agreed with that they have been feeling a profound trust issue from management. This has brought the impression to MTC’s employees that managers have a lack of appreciation and a deep individualism behavior. At the same time, these circumstances appear to be the result of employee’s low satisfaction; which apparently it is generating inventory damages, duplicate shipments, employees’ absences, and unfulfilled goals. …show more content…
The company culture is the “share set of beliefs, expectations, values, and norms that influence how members of an organization relate to one another and cooperate to achieve the organization’s goals” (Jones & George, 2016, p. 300). MTC goals are very clear about growth, expectations, and customer service. However, creating a company culture is not only established goals, rules, and regulations for employees. It is to find meaningful ways to incentive employees to work as a team towards the company’s success. MTC’s deficiency in stablishing values to embrace and protect the human resources in the company is
To improve the business you should consider changing to a democratic leadership. This way staff members have a say in the changes made and can give their input on the decision. This will also help them gain their trust for the company back. Gaining trust is the best way to help the business at this point and all problems link with it. (toolbox, Leadership Styles: Democratic Leadership
Although TQL maintains good honest relationships and has a dedicated customer service team, the company has taken key broker reps from a job they are performing very well at and moved them to a management position. As a result, ...
Each organization big or small has its own values, ways of doing things and assumption that it operates in. The principles and ethics that exist in each of these companies are the baseline through which the company operates its affairs. This is what can be called as that organization’s culture. The culture in existence has an impact on the productivity, effectiveness and efficiency (Keyton, 2011). The basis of setting the most appropriate culture of a company is not only to move or increase the profitability but also to make the stakeholders happy and satisfied. One aspect of that is the employee or the human resource the firm who put their expertise in the firm and add a bit of creativity and innovativeness to move the products. Chick-Fil-A operates in a competitive industry thus it requires all the stakeholders.
As we know that a company’s culture, particularly during its early years, is greatly a reflection of the personality, background, and values of its founder or founders, as well as their vision for the future of the organization. When entrepreneurs establish their own businesses, the way they want to do business determines the Organization’s rules, the structure, and performance evaluation in the company and the people they hire to work with them. This is very much evident in the case o...
Every enterprise could be a victim no matter how big or small they are. Every little insignificant penny that a company loses because of their employees usually comes from the owner’s pocket. Having a guard up for the potential crimes and those employees who are most likely to commit an offense is the main step to fulfill the prevention technique. Careful hiring of employees and internal business rules help raising workplace
Organizational culture is the system of shared beliefs and values that develops within an organization and guides the behavior of its members, while organizational structure is an expression of social and economic principles of hierarchy and specialization (Kinicki, 2015). Both the culture and the structure of an organization are important things for management to understand in order to successfully set and achieve an organization’s goals. Companies who excel in highly competitive fields can attribute their successful economic performance to a cohesive corporate culture that increases competitiveness and profitability. This culture is best utilized in an organization that has the necessary structure to allow its employees to coordinate their actions to achieve its goals.
I have been in a management position for most of my adult life and have experienced a great amount of challenges and opportunity. No company is perfect. What I do know, beyond a shadow of a doubt, is the culture of an organization is extremely important. Companies that do not value and trust employees certainly have more problems than the companies that do. People are one of the greatest commodities an organization has. If the culture of a business is to pay employees as little as possible, hide information, and create a feeling that no person can be trusted; the company should expect poor attitudes and performance in return.
Business organizations are equipped with internal structures, which are used to steer organizations in the right direction; these structures are the cultures of the organization. According to Daft, “organizational cultures are the beliefs, understandings, and customs which are shared and practiced among employees within an organization” (Daft, 2012, pg. 78). Organizational cultures, are not without entrenched pragmatic ethical values; cultures are erected in direct response to the ob...
In a study of several different companies, it was found that “building the right culture is imperative, but promoting a fun environment isn’t nearly as important as promoting one that champions high-level performance and ethical behavior” (Nohria, Joyce, and Robertson). In great companies everyone works at their highest level and encourage outstanding individual and team behavior. The company can be fun for the employees, but the enjoyment should stem from competing the goals that they set for each other. Setting high standards for employees and offering performance-based bonuses is a good way to establish a strong culture. All companies have some sort of culture whether it's good or bad. When you have disciplined people, you don’t need hierarchy. When you have disciplined thought, you don't need bureaucracy. When you have disciplined action, you don't need excessive controls” (Collins). Most companies have hierarchy that have full control of what their employees can do. Collins describes how if you form a culture of discipline then the good results will follow. For companies to give employees freedom to do what they want, requires them to have discipline and be trusted by their
If the organization succeeds then the employees also succeeds. Employees must see the bigger picture and must feel that they are part of the organization and not just a one man show.
The trust of an organization can be used as the only resource to identify the growth of the organization. The greed plays an important role on the business transaction as well. The greed can destroy a business. The case study shows that the confidence, promises and the greed was main things to make the business success and experience the fall in the later time. Bernie Madoff got the investors by using his career and the strategy of win trust. The people become greedy for high return and invested as well as Bernie Madoff became greedy at a point and the organization become unable to meet the user expectations that introduced the failure for that organization. The increasing number of investors and high volume of investment bring the scenario. The organization is failed to give the return while the time came to pay the return for high
Culture can be defined as “A pattern of basic assumptions invented, discovered or developed by a given group as it learns to cope with its problems of external adaptation and internal integration that has worked well enough to be considered valid, and therefore to be taught to the new members as the correct way to perceive, think and feel in relation to those problems”. Schein (1988). Organizational culture can be defined as a system of shared beliefs and values that develops within an organization and guides the behavior of its members. It includes routine behaviors, norms, dominant values, and feelings or climates. The purpose and function of this culture is to help foster internal integration, bring staff members from all levels of the organization closer together, and enhance their performance.
When employees trust their upper management it helps create the environment to believe and follow in the direction the company is going and what they stand for. By creating a loyalty and trust based work environment it saves a business from having to hire and train a new individual on things someone once already knew or were able to handle. Employees are the component and the individuals that create value that places an organization on a path to success. "Honesty guides good people; dishonesty destroys treacherous people" (Proverbs 11:3, NLT).
An organization’s competitiveness to the market can be traced from different factors. It could be a high market share, increasing customer satisfaction or increasing profits. What lies behind all these is a concerted effort of employees and management; who, despite their intercultural differences, share one organizational culture. “Organizational culture is an important resource for enhancing organizational competitiveness (Zhang Xiaujuan, 2009, p. 390).” The competitiveness of an organization therefore depends on the existence of a motivated and united
Organisational culture is one of the most valuable assets of an organization. Many studies states that the culture is one of the key elements that benefits the performance and affects the success of the company (Kerr & Slocum 2005). This can be measured by income of the company, and market share. Also, an appropriate culture within the society can bring advantages to the company which helps to perform with the de...