Contract Labor Case Study

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Introduction
Here we observe a flavors and food additives company, Amgis, had a sudden increase in production due to the transfer of production from other unit and it simultaneously increase in sales. Because of the strict labor laws and strong union power in the Asian country, the company was not interested to hire additional permanent employees for managing the short-term improvements in productivity. Overtime work duties assigned to its current employees was not possible due to severe penalties for overtime imposed by the government. So Amgis chose to go with an option of hiring contract labor to handle heavy production loads when needed. This contract labor was provided by one third-party service provider that has long term relationship …show more content…

In ideal conditions, the production change rate is always higher than labor cost change rate. But after four months, the above index indicated there was no significant improvement in between temporary labor cost and production. So, the company was decided to use the Six Sigma approach to reducing the costs of casual labor.
Executive Summary
Define Phase
In this phase, A process map for the current set up was defined and it specifies "how much manpower is required based on the given product order receipt". If any shortfall occurs that was handled by some extra contract labor. Here any increase in contract labor should match a corresponding increase in production size. So, in the Define phase team always takes care about for achieving the positive Manufacturing Leverage Index by using the High-level process map.
Measure Phase
Here the team, the first half of 2012, contract labor cost increased while production volume remained constant or decreased compared with same period of 2011, A cause-and-effect analysis was completed in July for a better understanding of the various factors that are involved in this labor and production relationship such as

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