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Benefits of social media marketing
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Marketing is rapidly evolving and it has become crucial for businesses to join the digital marketing bandwagon. It is now imperative for organisations to seamlessly mesh their social media strategy with traditional marketing strategy.
While the traditional methods of marketing keeps the consumers informed, marketing on social media takes it a step further by keeping the consumers engaged.
The organisation's social media marketing strategy shouldn't be an isolated part of the marketing strategy instead it should be linked with organisation's broader marketing plan (Barker et al., 2012). The social media marketing strategy should be in line with the organisation’s core goals.
BreadTalk® Group Limited, founded in 2000 has become a distinctive household brand owner that has established its mark in the food
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Corporate blogs are usually used as the public interface to the company. This personal touch which is used a tool of customer support, PR/Media announcements and generally a way to get messages through to the targeted audience in a more personal manner. The common types of corporate blogs are Executive Blogs, Employee Blogs and Newsletter Blogs like those used by Yahoo! And Google covers the company’s news and product information.
Social media analysis tools makes it easier for marketers to listen, track and measure what is shared on these social media platforms. This in turn will help the organisation improve their products and services so that they align with customers’ needs. Thanks to the social media analytics and metrics available, the effectiveness of social media of on the organisation’s marketing strategy can be measured and evaluated easily.
Social media is not just effective in influencing consumers’ purchasing decision but it also greatly assists in post-purchase evaluations and has the power to transform the consumers’ behaviour, opinions and attitudes of the target market (Evans,
Post-it can use nearly every social media marketing strategy to promote its products. Creation of interactive blogs could be a possible social media marketing strategy for Post-it. A brand blog could be used to engage customers by asking how Post-it notes can be used and how consumers feel about Post-it notes generally. Since the product is not an extraordinary product with high growing potential, blogs of individuals speaking about Post-it notes is unlikely to happen.
IBM has a tool “Social Media Analytics” for discovering customer needs and sentiments, to gain better understanding of the market. It also helps understand new market trends and patterns, which is advantageous to the product development team of a firm. The tool also helps in targeting prospective customers by:
Created as a F&b executive in Singapore in 2000 and recorded on the SGX in 2003, Breadtalk® Group Limited has immediately stretched out to transform into an exceptional family check holder that has based its stamp on the world stage with its cake kitchen, restaurant and food chamber foot molded impressions. Its brand portfolio incorporates Breadtalk®, Toast Box, Food Republic, Din Tai Fung, The Icing Room, Ramenplay, Thye Moh Chan and Carl's Jr. in China.
Social media is an imperative public relations tool for companies to utilize in their business practices. Social media cannot be regulated so anyone can say what they please about the company, whether it is good, bad or ugly. Social media is developing rapidly and there are new platforms
It is one role of social media in customer engagement. For example, post the products with quotes and funny sentence that it makes the customer laugh and they will look forward to a new post. Another example is some companies using twitter to talk with the customer, as Cap’n Crunch was quick to respond, drawing even more followers to a potentially negative attack and launching a fleet of “re-tweets” which means repost a sentence, favorites and new follower. It emerges that the products become known. To truly engage customers with social media, the conversation needs to be about and include
Among the billions of social media users, there is a percentage dedicated to businesses who use social media as part of their marketing strategy. The sheer number of people who use services like Facebook and Instagram on a daily
Using social web is probably the most cost effective marketing tool available that allowed businesses to manage brand reputation, advertise, served customer, broadcast, and network (Fine, 2010). The social media has become a widespread phenomenon and global trend because of the popularity of Twitter, Instagram, Pinterest and Facebook (Hinchcliffe & Kim, 2012). In the recent study conducted by LinkedIn, 94% of small businesses use social media as a marketing tool and 49% use it for research to grow business (Weiss, 2014). The social media maybe cheap but it is not easy to implement. Many small business owners still hesitate to implement it because of lack of knowledge. Small business owners also fear the cost of time to be invested in social media. Implementing social media in business requires operational, technological, and cultural changes. It is a long term process that should be implemented with the overall marketing plan. (Fine, 2010).
If you observe successful marketers these days, you’ll realize that they have taken Facebook strategies very seriously. The reason? Facebook marketing is a powerful strategy that is working well in favor of a business. Around 40% of the world population has access to the internet. Almost every internet user logs into Facebook daily and goes through their news feed. With online shopping being the craze these days, many people are bringing their business onto the world of internet. Online platforms have become successful media for products in order to get potential customers every day. Indeed, Facebook marketing strategy is the hip thing nowadays. Know more of the following
Sales. Track sales linked to detailed demands to act and advertising codes as well as social media's influence on product favorability, vision gaining, and post-sale preservation. While it's significant to be anywhere your target viewers are, social media stages can be a ambiguous blade. You and your fans can encourage your contribution while new choices are presented that may power customers to other selections. So, you must include social media marketing into your overall marketing plan, include ways to make it more actual, and track outcomes.
Social media has opened the doors for brands to communicate with customers. It’s a channel dedicated to interaction and where influence thrives.
Today 's generation is all about social media. It is the new way to have instant connection to thousands all over the world. Today 's company are now doing less traditional television, radio, and print advertisement and more promotion via Twitter, Facebook and/or Instagram. Companies are invested in getting famous people to post pictures or tweet about their products, knowing that, one person can connect with millions with just one post. Over half of the world has access to social media, making them great consumers. Social media benefit marketing by giving the companies the opportunity to learn their audience/consumers, having access to instant feedback and bring awareness to here product.
Social media is pertinent in use of communication throughout today’s organizations. There are many social media platforms that allow organizations to convey communication to potential consumers, stakeholders and the public. “It is essential for leaders to integrate these technologies and seek the best way to use social media and networks to the advantage of the business” (Billington, 2012, p.1). Business owners find that keeping up with current technology trends is essential in having a competitive advantage in the market place and having a strict set of standards and strategy is important in quickly adapting to social media trends.
Since social media users grow larger and larger, many companies take the opportunities of using social media marketing to reach more customers. Companies use social media marketing in order to achieve marketing communication and branding goals. Social media allows companies to see what prospects are saying about their brands and competitors. It also allows companies to build deeper relationships with existing customers that drives them to purchase again and again. Not only it can help them generate new leads, but it allows them to build deeper relationships with existing clients that drives them to purchase again and again. It has become common for businesses to branch out and experiment with multiple networks with the aim of reaching the maximum amount of costumers.
The first advantage of using social media in business is increasing brand awareness. Social media can help business to build their brand awareness by increasing interactions with a business brand. Brand awareness means the total percent of a target people who know the company exists and what the company offers of products or services. When the brand awareness is increased, the possibility of buying is increased. Thus, efforts should be made to make the brand a part of the consciousness of customers. For example, Coca- Cola is one of the best companies that enjoy unusual...