Being able to communicate effectively is important for all life skills. Communication can be defined as the simplest act of transferring information from one to another, whether it is verbal or non-verbal. Effective communication between nurse and patient is often the main key to success. Communication is a process of exchange of ideas between individuals. It is the basis of nursing activities, especially in the nurse-patient relationship. Trigger event On my first day of clinical placement, I was assigned to work at the forensic unit at the North Bay Regional Hospital. I introduced myself to the patient and explained that I was a second year nursing student and I will be his nurse for six weeks. I recalled from the kardex of my patient information that he had been admitted to the forensic unit with a …show more content…
The nurse- patient relationship is an important key for nurses, because it can help to provide competent care and quality for the patient. Communication is the best way to approach a patient, obtain health history and understand their behaviors. Often effective communication with the patient can be hard for nurses because of a lack of time due to work overload or lack of professionalism in these areas, and lack of knowledge for nursing students. Nurses must learn the different types of communication that can help them to gain more skills to communicate more effectively. Patients with different types of mental health problem sometimes are able to interact in a conversational setting, and nurses can support these interaction efforts using different strategies. For example, nurses should have important conversations in a quiet environment, these approach should be undertaken to ensure maximal resident engagement in the planning and delivery of nursing
“Communication is the heart of nursing… your ability to use your growing knowledge and yourself as an instrument of care and caring and compassion” (Koerner, 2010, as cited in Balzer-Riley, 2012, p. 2). The knowledge base which Koerner is referring to includes important concepts such as communication, assertiveness, responsibility and caring (Balzer-Riley, 2012). Furthermore, communication is complex. It includes communication with patients, patient families, doctors, co-workers, nurse managers and many others. Due to those concepts and the variety of people involved, barriers and issues are present. Knowing how to communicate efficiently can be difficult.
two or more people; this is something that we do all the time. It is
Communication encompasses a wide range of processes such as the exchange of information, listening, posing of questions (Fleischer et al., 2009) or use of body language. In a healthcare environment where there are constant interactions among nurses, doctors, patients and other health professionals, professional and effective communication is important in ensuring high quality healthcare standards and meeting the individual needs of patients.
Mental health nurses are skilled at using therapeutic communication techniques. They use different forms of communication with patients to help them either heal or cope with their mental state. Giving recognition, being available and accepting, offering encouragement, verbalising observations, restating what the patient has said, seeking clarification, putting feelings of the patient into words, and many other therapeutic techniques are used when communicating with a patient.
Nurses today need to have excellent communication skills. Receiving information from patients is the most important aspect of nursing. If nurses are unable to communicate with their patient then they would not be able to have a relationship with them. Communication is where two or more people interact with each other, by using sounds and words, this is verbal communication. Some individuals have different behaviors where they try to express themselves to others without using spoken words, this is non verbal communication. Once nurses have the proper communication tools, techniques and evidence based practice, when communicating with their patient, they would get the necessary information needed from the patient to properly diagnosis them.
Certainly, all of the observations provided by this journal reaffirmed how understanding the basic principles of communication should be a paramount skill of any nurse. However, many barriers can disrupt therapeutic communication, and comprehensive assessment is necessary in order to determine the culture, religion, educational background, and socioeconomic status of the patient (Finke et al., 2008). Patient-centered communication empowers nurses with the necessary skills to identify what patients are experiencing and place them in a better position to be empathetic. Meanwhile, creating a better health care experience for the patient and a more gratifying and meaningful career for the nurse (Finke et al., 2008). It is also more likely to effectively encourage patients to be active partners in planning and managing their own care....
In nursing practice, communication is essential, and good communication skills are paramount in the development of a therapeutic nurse/patient relationship. This aim of this essay is to discuss the importance of communication in nursing, demonstrating how effective communication facilitates a therapeutic nurse/patient relationship. This will be achieved by providing a definition of communication, making reference to models of communication and explaining how different types of communication skills can be used in practise.
Successfully communicating with patients is essential to the nursing practice. (Burkhardt & Nathaniel, 2014) In order to provide competent and quality care to the patient, strong communication between the healthcare team is also of great importance. Ineffective communication has not only led to decreased patient satisfaction, but has also led to increased patient harm. (Dingley, Daugherty, Derieg, and Persing, 2008)
The introduction paragraph gives information on communication and the impact that it has on patient-nurse relationships. It gives the reader an understanding of what is involved in true communication and how that it is a fundamental part of nursing and skills all nurses need. It leads those interested in delivering quality nursing to read on. Showing us the significance that communication makes in the
Effective Communication Having effective communication skills is essential when processing customer complaints. Customers can be internal and external to an organisation–they can be people from a range of social, cultural or ethnic backgrounds and people with varying physical and mental abilities. Sometimes customers can appear unwell or emotionally distressed which may be the reason for their distress or anger. Effective communication means: Giving customers your full attention.
Communication is an important concept of caring in nursing because the nurse has to know how to communicate efficiently in order to get the patient to trust the nurse enough to open up to the nurse and also the nurse needs to communicate respectfully to show the patient that they genuinely do care about their health and want to help them as much as they
After removing those communication barriers, proper communication skills should be applied to nursing field that will be beneficial to a therapeutic relationship. It is because patients could understand their situations and ease their worries toward the implemented treatments. From the views of nurses, they could give the best care services to the patients since they could start an appropriate care plan to deal with their complaints. The proper skills are adopted in nursing field as
Effective communication is indispensable in the line of work of newly graduated nurse. According to Sheldon (2004, p.132) a nurse's words can do so much: It can place a patient at ease, set up a productive relationship, and carry out interventions. There is no other skill that is used more in nursing than communication. Therefore, this section of the core competencies that all health care professionals should achieve is integral in the delivery of utmost care to the patient. In communication, there will be a language barrier if one or both parties cannot effectively convey in the universal language of the world, which is English.
Overcoming Barriers to Communication Good communication is at the heart of patient safety, cultural sensitivity, and the effectiveness of the care provided. The relationship between the physician, the nurse, and the patient is critical in the outcome of the patient’s treatment. A concern with health care today would be making sure the patient fully understands their diagnosis and the treatment plan the physicians have in mind. Health care information can be difficult for patients to understand and even more difficult for people of other cultures.
Effective communication skills are a vital ability for nursing students to master. Nurses will not be able to successfully establish strong patient relationships without this ability. It will also be harder for students to hold functional conversations with patients. In psychiatric nursing units, communication and understanding is a core quality to have. However, therapeutic communication teachings are not readily accessible for students. Limitations such as patient refusals, decreased length of stay, and the severity of mental illnesses decrease patient contact. Consequently, it is rare for nursing students to have direct interaction with patients, hindering the growth of their communication skills.