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Communication in the clinical setting
Effective patient clinician communication
Effective patient clinician communication
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Barriers to Effective Communication Communication is the process of sending and receiving messages between two or more people; this is something that we do all the time. It is important that nurses recognize that communication is the key to good holistic care, as patients need reassurance and information regarding their care. Communication is so much more than just talking to one another. It is how people respond to each other in many different ways (Langs 1983). Some examples of communication are talking, writing, signing, reading and body language, which is suggested, has several elements (Dimbleby and Burton 1992). Communication can be very effective but first it needs to be established, and then maintained. Nurses can do this during an assessment when a patient/client comes into hospital. However, it is argued that barriers to communication can prevent appropriate and effective care being given to patients. Communication can either facilitate the development of a therapeutic relationship or create barriers (Stuart and Sundeen 1995). Because of their diverse nature, communication disorders are difficult to classify (Crystal, 1980). You can discover problems simply by observing an individual. Observation can be used to establish which language is being used, if the client has any hearing difficulties or visual impairments, physical illness or disability, or if there are learning difficulties. Any of these issues could control how well a person is able to communicate with you. Therefore, for the purpose of this piece of work, I have chosen to explore two barriers to communication, and illustrate key points.... ... middle of paper ... ... Ellis, R.B. Gates, R.J. Kenworthy, N. 1995. Interpersonal Communication in Nursing. Edinburgh: Churchill Livingstone. Lewycka, M. 2001.Caring For Someone With A Hearing Loss. London: Age Concern Martin, M. Grover, B. 1986. Hearing Loss. Edinburgh: Churchill Livingstone McMillan, M. Townsend, J. 1994 Reflections on Contemporary Nursing Practice. Australia: Reed International Books. McQuail, D. 1984. Communication. 2nd Edition. United States of America: Longman Inc. Nolan, Y. 2001. NVQ Level 3 In Care. Oxford: Heinemann. Peplau, H.E. 1988. Interpersonal Relations in Nursing. Hampshire: Macmillan Education Ltd. Riley, J.B. 2000 Communication in Nursing. 4th Edition. United States of America: Mosby Inc. Syder, D. 1992. An Introduction to Communication Disorders. London: Chapman and Hall.
a room with 7 other people; so 21 people might live in a three bed
“Yes!” Everyone shouted in unison, turning many heads in the process. Then it 's decided, we will have the intentional dinner at my house!” Everyone began to nod with firm satisfied smiles. There was finally a solution (14. Reinforcement, Haun 78).
send the youngest one out to get food and wine, and while he is away they
Similarly, for 5 people = earlier number of people (4) + number of their corresponding handshakes (6) = 10
Xu, staples and Shen define nonverbal communication as “facial expression and body language” and further mentions that communication is a reciprocal process between 2 or more people relaying understanding, ensuring the output is acknowledges and correctly conveyed. Video three’s interview indicates poor non verbal communication between 4:36 and 4:54. The Nurses’ body language is closed, leaning over the interview documents, not facing the patient, nor making eye contact. There are no hand gestures or head nodding to let the patient see visual signs that the communication is being clearly conveyed and comprehended. The Nurse is distracted, twisting her hair in disinterest. While the nurse does use vocal acknowledgement while scratching her head saying “oh yeah, ummmm”, there was no recall of what was said by the patient to confirm a mutual understanding. The nurse has effectively omitted 10 seconds of interview, causing a breakdown in communication, spanning content, observed reaction, facial expressions and body language which may have lead to required vital medical history. In order for non verbal indicators to be improved in this scenario, the nurse is required to provided undivided attention to the patient. Leaning toward the patient is a posture signifying empathy and a good attitude (Xu, Staples &Shen 2010). The nurse is required to make a commitment to be entirely engaged in the patients communication to ensure that the messages is conveyed accurately, refraining from performing other tasks such as writing or hair twisting while the patient is speaking. Facing the patient, and maintain eye contact, smiling, assuring nods, and touching will enhance the non verbal plane of patient- nurse communicati...
“Communication is the heart of nursing… your ability to use your growing knowledge and yourself as an instrument of care and caring and compassion” (Koerner, 2010, as cited in Balzer-Riley, 2012, p. 2). The knowledge base which Koerner is referring to includes important concepts such as communication, assertiveness, responsibility and caring (Balzer-Riley, 2012). Furthermore, communication is complex. It includes communication with patients, patient families, doctors, co-workers, nurse managers and many others. Due to those concepts and the variety of people involved, barriers and issues are present. Knowing how to communicate efficiently can be difficult.
A significant detail about any hosting party is that they do not inquire as to who their guest is until they are fully refreshed. “Quick, unhitch their team. And bring them, / strangers, guests,
List the major obstacles to communications in the day-to-day work of a police agency and detail the major strategies you would use to overcome these obstacles.
Communication is continuously disregarded and overlooked, however the skill to communicate efficiently is mandatory to articulating concepts, feelings and diffusing ideas. Stated by Stacey Huish (2013) “Communication is the process of transferring information from a sender to a receiver with the use of a medium in which the communicated information is understood by both the sender and receiver”. Effective communication particularly in a nursing context, is substantial as all nurses are anticipated to develop a sense of agency and use their interaction with patients to support and provide assistance effectively. Upon analyzing two distinct scenarios based on a nurse’s communication towards a patient, it can be made apparent the effective and non-effective practices in communication, as well as the effective or ineffective techniques to client interaction, impact the competence of one’s communication which either provides poor or adequate communication. The foremost concepts of communication evident in each scenario is body language, eye contact and lack of communication. Body language, eye contact and a lack of communication are predominant factors that distinguish one’s capability to interact competently or incompetently with a patient in numerous circumstances.
Communication involves the exchange of messages and is a process which all individuals participate in. Whether it is through spoken word, written word, non-verbal means or even silence, messages are constantly being exchanged between individuals or groups of people (Bach & Grant 2009). All behaviour has a message and communication is a process which individuals cannot avoid being involved with (Ellis et al 1995).
Literature Critique This literature critique reviews Catherine McCabe’s article, Nurse-patient communication: an exploration of patients’ experiences (McCabe, 2002). She has obtained many degrees related to health care (Registered General Nurse, Bachelor of Nursing Science, Registered Nurse Teacher, and Master Level Nursing). She has many years of experience and is currently teaching at Trinity Center for Health Sciences. As stated in the title, this study will review the patient’s interactions with nurses in relation to their communication. This study used a qualitative approach, as stated within the article, by viewing the life experiences of the participants.
is the most usual in which a man and a woman unite themselves in the
Also, you must decide the number of guests you would like to entertain. A good idea is to create a list of your guests. Organization plays an important factor is planning a successful ...
I graduated from butte college in 1997 with an AS degree in Licensed vocational nursing. I later decided to further my education in nursing and returned to college, I graduated with an AS degree in Registered nursing in 2002 from butte college. I am currently attending Pacific college to earn my BSN degree. Right after I obtained my LVN license I went to worked at Oroville hospital, I worked for Oroville hospital for one year, then I decided to make a change and I went to work for California Forensic Medical Group which is a subcontracted company for the Butte County jail and I have been there ever since. I am married and have 4 boys and 2 dogs. In my spare time I love to ride my Harley.