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Communication & Interpersonal Skills in Nursing
Therapeutic communication concepts
Therapeutic communication skill
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Recommended: Communication & Interpersonal Skills in Nursing
Introduction
Effective communication skills are a vital ability for nursing students to master. Nurses will not be able to successfully establish strong patient relationships without this ability. It will also be harder for students to hold functional conversations with patients. In psychiatric nursing units, communication and understanding is a core quality to have. However, therapeutic communication teachings are not readily accessible for students. Limitations such as patient refusals, decreased length of stay, and the severity of mental illnesses decrease patient contact. Consequently, it is rare for nursing students to have direct interaction with patients, hindering the growth of their communication skills.
Current Methods of Teaching Therapeutic Communication
Currently, there is an insufficient amount of literature available for therapeutic communication. Therefore, it is common for faculty to pass down their knowledge from their own nursing education onto their students. Instructors utilize interpersonal
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In order to achieve this, a study was done to determine how effective standardized patients were in a psychiatric clinical setting. A convenience sample was taken by collecting 89 senior nursing students that voluntarily participated ranging from ages 20 to 60. All of the participants were enrolled in the psychiatric nursing clinical course. The standardized patients were collected from theater majors at the university, a local acting group, and retired nurses. Nursing faculty with a minimum of 20 years of experience wrote the scripts for the standardized patients. The standardized patients rehearse and trained with the experienced nurses to simulate a patient with one of the following mental illnesses: depression, schizophrenia, bipolar disorder, obsessive compulsive disorder, and post-traumatic stress
The National Commission on Correctional Health Care also notes, “Nurses use therapeutic communication techniques to provide support and information to patients” (CITATION). It allows nurses to precisely get information from
Therapeutic professional communication requires specific, well defined professional skills. These communications take place between a person who has a specific need and a person who is skilled in techniques that can alleviate or diminish that problem (Tamparo & Lindh, 2008). The foundation of a competent therapist is built upon the ability to communicate effectively. They must be able to adjust to a variety of environments and individuals, while managing personal influences such as culture, economical status, and moral values. Human relations skills translate directly into social and therapeutic communications when there is contact with persons seeking attention (Tamparo & Lindh, 2008).
Arnold, E. C., & Boggs, K. (2011). Interpersonal relationships: Professional communication skills for nurses. (6th ed.). Missouri: Elsevier Saunders.
“Communication is the heart of nursing… your ability to use your growing knowledge and yourself as an instrument of care and caring and compassion” (Koerner, 2010, as cited in Balzer-Riley, 2012, p. 2). The knowledge base which Koerner is referring to includes important concepts such as communication, assertiveness, responsibility and caring (Balzer-Riley, 2012). Furthermore, communication is complex. It includes communication with patients, patient families, doctors, co-workers, nurse managers and many others. Due to those concepts and the variety of people involved, barriers and issues are present. Knowing how to communicate efficiently can be difficult.
The relationship between the person seeking help and the nurse/counsellor should be appropriate for producing therapeutic change, to ensure that the patient maximizes from the therapeutic relationship. The health care provider should ensure that they communicate effectively to the patient/client. The skills explained in the above essay are the relevant skills that nurses in the contemporary hospital environment should adhere to and respect.
The main claim to this paper, is to prove, to have effective communication with patients and their
This intense relationship is build upon effective communication between the expert (mentor) and the novice (mentee). Nurses who serve as mentors should possess the ability to have open communication with the mentee thus trying to build a connection; similar to the therapeutic relationship nurses tries to build with a patient. Communication techniques include questions, thinking aloud, and debriefing (Frederick, 2014, p.590). Asking questions, specifically open-ended questions, helps the mentee to either confirm or clarify information. Thinking aloud allows for mentors to “promote problem-solving skills and decision-making skills” (Frederick, 2014, p. 591). Debriefing allows for reflection and learning through open communication. Communication is important aspect of nursing practice because it allows for collaboration with other members of the health care team, whose main interest is the health of the
Not only is professional communication important in the portrayal of a good nursing image and behaviour, it also plays a vital role in patient care and health outcomes. The ANMC standards serve as a good guidance on the need to establish therapeutic relationship through effective communication. As nurses spend relatively more time with patients, they play a significant role in bridging a patient and doctor. Hence, it is would help for nurses to constantly hone their communication skills through experience over time.
Mental health nurses are skilled at using therapeutic communication techniques. They use different forms of communication with patients to help them either heal or cope with their mental state. Giving recognition, being available and accepting, offering encouragement, verbalising observations, restating what the patient has said, seeking clarification, putting feelings of the patient into words, and many other therapeutic techniques are used when communicating with a patient.
Nurses today need to have excellent communication skills. Receiving information from patients is the most important aspect of nursing. If nurses are unable to communicate with their patient then they would not be able to have a relationship with them. Communication is where two or more people interact with each other, by using sounds and words, this is verbal communication. Some individuals have different behaviors where they try to express themselves to others without using spoken words, this is non verbal communication. Once nurses have the proper communication tools, techniques and evidence based practice, when communicating with their patient, they would get the necessary information needed from the patient to properly diagnosis them.
In nursing practice, communication is essential, and good communication skills are paramount in the development of a therapeutic nurse/patient relationship. This aim of this essay is to discuss the importance of communication in nursing, demonstrating how effective communication facilitates a therapeutic nurse/patient relationship. This will be achieved by providing a definition of communication, making reference to models of communication and explaining how different types of communication skills can be used in practise.
Communication in the nursing practice and in healthcare is important because when talking with patients, their families, and staff, the nurse and the nursing student needs to be able to efficiently express the information that they want the other person to understand. “Verbal communication is a primary way of transmitting vital information concerning patient issues in hospital settings” (Raica, 2009, para. 1). When proper communication skills are lacking in nursing practice, the chances of errors and risks to the patient’s safety increases. One crucial aspect of communication that affects the patient care outcome is how the nurse and the nursing student interacts and communicates with the physicians and other staff members. If the nurse is not clear and concise when relaying patient information to other members of the healthcare team the patient care may be below the expected quality.
The introduction paragraph gives information on communication and the impact that it has on patient-nurse relationships. It gives the reader an understanding of what is involved in true communication and how that it is a fundamental part of nursing and skills all nurses need. It leads those interested in delivering quality nursing to read on. Showing us the significance that communication makes in the
Therapeutic communication is an important skill for a nurse to utilize when it comes to relationships between the patient and nurse. In Regina’s case, integration of empathetic and compassionate communication skills in combinat...
The term ‘Therapeutic communication’ identifies the way in which a nurse and patient interact, with the main focus being on advancing the emotional well-being of a patient; (Sherko E., et al, 2013) nurses will use this to deliver support and information to Edna. Effective communication skills are essential within nursing and are often seen as one of the main skills necessary for nurses to support patients and their families (Bramhall E, 2014). There are many forms of therapeutic communication that can be used in