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Identify the importance of communication in the nursing profession
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Introduction. Communication involves the exchange of messages and is a process which all individuals participate in. Whether it is through spoken word, written word, non-verbal means or even silence, messages are constantly being exchanged between individuals or groups of people (Bach & Grant 2009). All behaviour has a message and communication is a process which individuals cannot avoid being involved with (Ellis et al 1995). In nursing practice, communication is essential, and good communication skills are paramount in the development of a therapeutic nurse/patient relationship. This aim of this essay is to discuss the importance of communication in nursing, demonstrating how effective communication facilitates a therapeutic nurse/patient relationship. This will be achieved by providing a definition of communication, making reference to models of communication and explaining how different types of communication skills can be used in practise. In order to engage in meaningful communication and develop effective communication skills, nurses must engage in the process of reflecting on how communication skills are utilised in practise. Reflection allows the nurse opportunity to gain a deeper insight into personal strengths and weaknesses and to address any areas of concern in order to improve future practise (Taylor 2001). A further aim will be to reflect on how communication skills have been utilised within nursing practise. Various models of reflection will be examined, and a reflective account of a personal experience which occurred during placement will be provided using a model. This reflective account will involve a description the incident, an analysis of thoughts and feelings and an evaluation of what has occurred. Fin... ... middle of paper ... ...ds of Care for Health Visiting. Middlesex: Royal College of Nursing Schubert, P.E. (2003) Caring, Communication and Client Teaching/Learning. In: Hitchcock, J.E., Schubert, P.E. & Thomas, S.A. Community Health Nursing, Caring in Action (2nd Edn). New York: Delaware Learning, pp. 219- 248 Scriven, A. (2005) Health Promoting Practice. Hampshire: Palgrave MacMillan Siviter, B. (2008) The Newly Qualified Nurses Handbook. A Survival Guide. Edinburgh: Balliere Tindall Elsevier Webster, C. & French, J. (2002) The Cycle of Conflict. The History of Public Health and Health Movements London: Sage Weller, B.F. (2002) Bailliere’s Nurses’ Dictionary. (23rd Edn) Elsevier: Edinburgh. Welsh Assembly Government. (2005) Healthcare Standards for Wales, Making Connections, Designed for Life. World Health Organisation (1989). Nursing Leadership for health for all. Geneva: WHO.
Firstly, communication is the most essential component in nursing profession. In every workplace, communication contains writing, speaking, listening and identifying others ways to interact. According to Dwyer 2012, communication is the process of sending and receiving information between two or more people. In nursing profession, communication plays a crucial role in patient’s health and workplace to run smoothly and effectively. In this field nurses have to interact with patients, families, doctors and health professionals to provide information and quality care. In nursing profession nurses have to deal with different types of patient. For instance; deaf, disable, you...
In this essay I will recall and describe my experience in a health care environment and reflect on communication in that interaction. I will look into interpersonal and communication skills used by the health professional and what I learned from this interaction. And if I am going to use those skills in my future nursing practice.
The skill of reflecting is a process of making sense out of all life experiences in general and nursing practice in particular (Taylor B, 2004). The process of reflection helps nurses to continually question and improve on the quality of care given. As I am bound by the Nursing and Midwifery Council Code of Conduct (2008), and in line with the Data Protection Act (1998) of confidentiality a pseudonym, Mrs Masood has been used to protect the patient’s identity. During my first hospital place I came across a situation where communication played a major role. I chose to make sense out of my experience by employing Gibbs’ (1988) reflective cycle. Active listening acts as a link between verbal and non-verbal communication is explored as part of the reflection (Minardi and Riley, 1997). I will try and show the importance of recognising communication methods that improve the effectiveness of nurses in identifying the types of communication that maybe transmitted from patient to patient.
“Communication is the heart of nursing… your ability to use your growing knowledge and yourself as an instrument of care and caring and compassion” (Koerner, 2010, as cited in Balzer-Riley, 2012, p. 2). The knowledge base which Koerner is referring to includes important concepts such as communication, assertiveness, responsibility and caring (Balzer-Riley, 2012). Furthermore, communication is complex. It includes communication with patients, patient families, doctors, co-workers, nurse managers and many others. Due to those concepts and the variety of people involved, barriers and issues are present. Knowing how to communicate efficiently can be difficult.
The relationship between the person seeking help and the nurse/counsellor should be appropriate for producing therapeutic change, to ensure that the patient maximizes from the therapeutic relationship. The health care provider should ensure that they communicate effectively to the patient/client. The skills explained in the above essay are the relevant skills that nurses in the contemporary hospital environment should adhere to and respect.
Not only is professional communication important in the portrayal of a good nursing image and behaviour, it also plays a vital role in patient care and health outcomes. The ANMC standards serve as a good guidance on the need to establish therapeutic relationship through effective communication. As nurses spend relatively more time with patients, they play a significant role in bridging a patient and doctor. Hence, it is would help for nurses to constantly hone their communication skills through experience over time.
The ability to communicate effectively is an essential skill that plays a crucial role in the profession of nursing. Through ineffective communication, language and attitudes, the video entitled “effective communication in nursing” suggests that correct professional nursing practice positively affects health outcomes and patient care. The Australian Nursing and Midwifery Council (ANMC) National Competency Standards for the Registered Nurse, under the domain of Collaborative and Therapeutic Care, closely relate to the issues presented in the clip. From the perspective of the nurse, patient and health outcomes, Competency 9.1, 9.2 and 9.4 are examined to support the importance of suitable nursing practice and patient-centred care.
The introduction paragraph gives information on communication and the impact that it has on patient-nurse relationships. It gives the reader an understanding of what is involved in true communication and how that it is a fundamental part of nursing and skills all nurses need. It leads those interested in delivering quality nursing to read on. Showing us the significance that communication makes in the
Communication is an important concept of caring in nursing because the nurse has to know how to communicate efficiently in order to get the patient to trust the nurse enough to open up to the nurse and also the nurse needs to communicate respectfully to show the patient that they genuinely do care about their health and want to help them as much as they
After removing those communication barriers, proper communication skills should be applied to nursing field that will be beneficial to a therapeutic relationship. It is because patients could understand their situations and ease their worries toward the implemented treatments. From the views of nurses, they could give the best care services to the patients since they could start an appropriate care plan to deal with their complaints. The proper skills are adopted in nursing field as
The leadership development goal is to develop nursing communication skills that attributes to being a great leader. With these effective communication skills, the plan is to provide nursing education with regards to health promotion and advocacy. These communication skills are especially needed when communicating with vulnerable populations such as school age children. Since the target populations in this project are adolescents, it is important to cultivate leadership skills. These skills include patience, empathy, flexibility, honesty and active involvement. In addition to the skills mentioned above, good communication skills are essential to being a great leader. Nurse leaders must have the ability to communicate effectively with their
Hitchcock, J. E., Schubert, P. E., & Thomas, S. A. (2003).Community health nursing : caring in action. (2nd ed.). Clifton Park, NY : Thomson/Delmar Learning
Therapeutic communication is an important skill for a nurse to utilize when it comes to relationships between the patient and nurse. In Regina’s case, integration of empathetic and compassionate communication skills in combinat...
Through this experience, I have become a better nurse. I am more aware of key strategies that I can use with my patients who are unable to clearly verbalize their needs, and I have a broader understanding and increased appreciation for communication. This is something many take for granted every day, and it is such an important factor in fulfilling our needs. Without communication, nurses are unable to provide care to patients because the nurses do not know what the patient’s needs are. Therefore, as nurses, it is extremely important and our responsibility to efficiently communicate with all of our patients each and every day.
The term ‘Therapeutic communication’ identifies the way in which a nurse and patient interact, with the main focus being on advancing the emotional well-being of a patient; (Sherko E., et al, 2013) nurses will use this to deliver support and information to Edna. Effective communication skills are essential within nursing and are often seen as one of the main skills necessary for nurses to support patients and their families (Bramhall E, 2014). There are many forms of therapeutic communication that can be used in