The Institute of Medicine (IOM) defines quality as “the degree of which health service for individuals and populations increase the likelihood of desired health outcomes and are consistent with current professional knowledge”. So how does quality healthcare affect both individuals and the healthcare entity? This specific element of the iron triangle holds challenges associated with th...
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...he staff. The study also concluded that quality improvement initiatives such a quality mission statements, redesigning and reengineering the hospital regularly, benchmarking, and management tours of the facility to identify problems and issues relating to quality, could help the health care providers work towards improving quality services.
Other solutions that could help improve quality services in healthcare would be implementing training courses within the facility in relation to quality care. Patient Center Care also could aid in enhancing quality care services by assessing patients needs and values. Practicing AIDET which stand for Acknowledge, Introduction, Duration, Explanation, Thank You. This communication strategy provides comfortability for patients that are nervous, anxious, or even feel vulnerable or when providing internal services within the facility.
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