How does having a new business in town affect the company? Does it actually affect the company? Is it hard to promote and succeed with a new business? Companies and businesses are continuing to grow as everything in the world is growing as well. With that being said, having a new business in town is not an easy thing to do. Many new businesses have a large list of things to fix and to make better. Trying to make a company succeed in business is extremely hard when it is new because there are many different variables to consider. Atwood’s in Gainesville, Texas has only been open for a year and has experienced many problems within their business. Some problems Atwood’s has encountered are management problems, over staffing, untrained employees, …show more content…
Management has a huge responsibility in running a business. Without fully trained, qualified managers, the company will suffer. Managers at Atwood’s lack the ability to correctly manage their employees. They tend to make rude remarks towards employees as well as costumers. The management has also had the problem of overstaffing employees because they are a new business. When they over staff employees, employees start to get furious because their work hours are cut short due to overstaffing. Although the employees get upset with the how the management manages, the employees have been known for being uncooperative and lazy. Many ways they are uncooperative is ignoring the manager’s request, not doing their jobs they are assigned to and socializing when the time is not appropriate. Many times the manager will ask an employee to put up the clothes or straighten the boots and they refuse because it is “boring.” Most of the employees were trained incorrectly; therefore, it makes it harder for everyone in the business to correctly work efficiently. One main thing the employees and the managers need to fix is their customer service. Customer service is a priority essential that every company needs. Without good customer service, customers will stop shopping at that business and will eventually tell their friends and family about the customer service. Good customer service is a very crucial part that a company needs to keep their business up and
To improve the business you should consider changing to a democratic leadership. This way staff members have a say in the changes made and can give their input on the decision. This will also help them gain their trust for the company back. Gaining trust is the best way to help the business at this point and all problems link with it. (toolbox, Leadership Styles: Democratic Leadership
Enterprise is an internationally known car rental, with more than “7,000 neighboring and airport locations throughout North America and Europe. Enterprise is the largest car rental brand in North America, well-known for its great rates, award-winning customer service and picking up local car rental customers at no extra cost” (About). Enterprise offers great leadership opportunities to its employees and helps them become entrepreneurs. They provide over 1 million job opportunities worldwide, this private company thrives its self in customer service because they thrive on being personable by creating relationships not just transactions
They first want to know, within the market for the potential location, who are their direct rivals? The demographic information they have collected will help in determining this. They’ll also want to determine the size of these rivals, and what their performance is within the market. Assessing popularity, as well as strengths and weaknesses of direct competitors will be helpful in determining how Eddie Bauer’s performance could match up against their competition, as well as how they might gain competitive advantage. Not only will the new store’s performance be affected by its surrounding competitors, but taking a look at competitor performance can help them to determine the popularity of these types of products within that market. (Aaker, Day, Kumar, & Leone,
... problem retaining the employees that are currently working there. As for suggestions we would make for Wesco’s management, there are a few things that could be improved on which involve its website, logo, and outsourcing.
There is also no form of standardized training throughout the organization. Employee morale and employee relations are lower than should be expected, due to miscommunication and lack of an established strategy. There is an absence of consistency in various ways regarding branding and identity as well. No two stores appear to be alike, names vary and locations are unpredictable. Customers also complain that the menus are inconsistent. It is also evident that reliable communication is lacking. For example, GC3 has customer comment cards, but, as the case study explained, GC3 management is not sure if they are being reviewed or taken into consideration. More so, GC3 remains unclear if they are considered one company, or three separate companies. GC3’s product portfolio is becoming stagnant, and there is an apparent need to refresh the menu and align it with their competitors. Profits are falling behind, and there is nothing in place to enable GC3 to understand what products and what stores need to be evaluated. Lastly, GC3 management is becoming disgruntled. This aggravation is evident within the Pittsburgh locations. Due to this insubordinate behavior, corporate culture in the Columbus locations has started to
in low service for clients and affected employee morale seriously, and the managers had to
need to improve its management team, set up succession plan, reduce dependence on Cadbury family-
Spokane Industries has contracted Franklin Electronics for an 18 month product development contract. Franklin Electronics is new to using project management methodologies and has not been exposed to earned value management methodologies. Even though Franklin and Spokane have worked together in the past, they have mainly used fixed-price contracts with little to no stipulations. For this project, Spokane Industries is requiring Franklin Electronics to use formalized project management methodologies, earned value cost schedules, and schedules for reports and meetings. Since Franklin Electronics had no experience with earned value management, the cost accounting group was trained in the methodology in order to bid for the project.
According to the Case Management Society of America, case management is "a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual's and family's comprehensive health needs through communication and available resources to promote quality, cost effective outcomes" (Case Management Society of America [CMSA], 2010). As a method, case management has moved to the forefront of social work practice. The social work profession, along with other fields of study, recognizes the difficulty of locating and accessing comprehensive services to meet needs. Therefore, case managers work with these
The workplace is a very sensitive place, especially in businesses. The workers need to be motivated by their bosses to do work properly. Otherwise, they get demoralized. The managers should not be harsh in correcting mistakes since mistakes are bound to happen in any scenario. The manager should have a democratic way of communicating with the employees, this way they become free and the job environment becomes conducive. It is evident in job-friendly environments that jobs are well done and profits increase.
The main problems that are affecting the company were the high level of labour turnover, below target production rates, high levels of scrap, the employees had little input in the decision making, therefore resulting in low motivation and job satisfaction, and didn't have enough feedback on there performance. Added to this was the conflict between the supervisors and employees in the production and packing areas, and the grading and payment levels wasn't satisfactory to the employees.
The company has a clear lack of vision. This is because since the loss of Mr. McFettridge, the vision and plans he had are not known to anyone. This exposes the lack of structured top management. Also, the top management is having a lot of young employees which are accustomed to doing a clerical job. Their decision making skills are not developed due to improper mentoring. The work processes are more individual driven then system driven.
Although small businesses do not make a lot of major deals with large investors, most small businesses create profit revenue greater than large corporations. Small business creators are very brave considering only ten percent of small businesses survive. Unfortunately, some communities do not support local small businesses; they only support the large brand name and force small businesses to die out. Since small businesses will not have a name brand known around the world, many people from communities will not support them because they are not known on a national scale. “This, in turn will affect the local economy and drive capital out of their local economy. On average, for every one hundred dollars spent in an economy, if spent on a
However, customer service complaints and productivity remain low and employee moral seems to be low as well. So what symptoms in this case study suggest that something has gone wrong? First, If that doesn’t signal a fire somewhere then I don’t know what management was thinking.
Local business have been able to expand due to the massive amounts of tourists who come and sample local cuisine or check out local merchandise made by various natives