Windows Memory Diagnostic

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• Windows Memory Diagnostic user interface is currently available only in English. However, you can still use the Windows Memory Diagnostic tool on computers configured to use languages other than English.
• To use Windows Memory Diagnostic, your computer must have either a 3.5-inch floppy drive or CD-ROM drive.
• We recommend that you print this users' guide, so that you have it available as a reference when running Windows Memory Diagnostic. While Windows Memory Diagnostic is running, you will be unable to access this file.
• Microsoft would like your feedback on Windows Memory Diagnostic. Once you have used Windows Memory Diagnostic, please let us know what you think by completing the short survey at the Microsoft Web site.(
Windows Memory Diagnostic tests the Random Access Memory (RAM) on your computer for errors. If you are experiencing problems while running Windows, you can use Windows Memory Diagnostic to determine whether the problems are caused by failing hardware, such as RAM or the memory system of your motherboard. If Windows Memory Diagnostic reports any errors, then one or more memory components is failing.
To run Windows Memory Diagnostic, you must first set up Windows Memory Diagnostic on a 3.5-inch floppy disk or CD-ROM.
1. Go to the directory where you saved the Windows Memory Diagnostic executable file, mtinst.exe.
2. Double-click mtinst.exe to start Windows Memory Diagnostic Setup. Depending on your security settings, the File Download dialog box might appear when you run mtinst.exe. If it appears, click Open to start Windows Memory Diagnostic Setup. Other security dialog boxes might also appear. This can happen, for example, if you try to install Windows Memory Diagnostic from a Universal Naming Convention (UNC) shared folder. These dialog boxes are related to your security settings and not to Windows Memory Diagnostic. If you experience problems when you are trying to install Windows Memory Diagnostic, either be sure to run Mtinst.exe from your local computer, or review your security settings and the documentation included in your version of Windows.
3. Do either of the following: o Click Create Startup Disk to install Windows Memory Diagnostic on a floppy disk.
1. Select the floppy disk drive that you want to use from the list provided.
2. Insert a formatted floppy disk into this drive and then click Create. When the installation is complete, the Success dialog box will appear. o Or, click Save CD Image to Disk if you want to create a CD-ROM that you can use to start your computer.
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