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Motivation theories in the workplace
Motivation theories in the workplace
Proposal about work motivation
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The Engstrom’s case study has proved that the company is currently experiencing three major organizational issues. The major issues are the failed Scanlon Incentive Plan, employee dissatisfaction and production/quality issues. These issues are causing problems with their current production and causing delays in shipments to customers. Engstrom has already incurred a decline in sales in recent years.
In order to prevent additional loss of sales, Engstrom needs to motivate the employees. Work motivation is manifested by attention, effort and persistence. (Thapar 2016) This helps the employees to engage in certain behaviors that are directed at the achievement of the organizational goals. (Newstrom 2015 pg. 116)
For Engstrom to motivate the
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The base percentage of the allowed payroll should be increased to a flat percentage. The original consultants for this plan suggested that a target percentage should be 44%, but Engstrom decided on 38%. (Collins & Beer 2008). The modified plan should be set at 40%. This would help to increase the amount of allowed payroll and increase the amount in the reserve account for bad months. The distribution of the percentage should not be paid based on the employee’s income. The percentage paid should be tied to production and quality per crew or …show more content…
(Collins & Beer 2008) A plausible solution to these issues could be to base the bonuses on the level of production and quality instead of cost savings. Pay for performance is a wage incentive to provide more pay for more output or results. (Newstrom 2015 pg. 166) Pay for performance is a way to align pay with productivity. (Lucifora & Origo 2015) This type of incentive plan is also related to the individual performance not just the organization as
Employees protested, “that supervisors should have received a reduced bonus because they were not working as hard as they are and the company might be playing with the numbers” (Beer & Collins, 2008 p.6). A beneficial system for the new Scanlon Plan is to rearranged payout count. This will help to regain trust amongst employees and management. Equity Theory stresses integrity to all compensation arrangement and if this is effectively executed, then this will resolve the mistrust issue that employees have with their management team. The rewards should not be paid on a consistent month-to-month basis, instead, on a settled proportion plan, which gives rewards "each nth time the right behavior is demonstrated" (Bauer and Erdogan, 2013, p. 112). Traditionally, this would imply that workers are paid reward each time a specific measure of cash in permitted payroll is met. “The current permitted payroll is at 38% of sales value” (Engstrom, 2008). This requires no change. Instead, when Engstrom comes to a permitted payroll of one million dollars, then 10% of that sum should naturally disbursed to workers as rewards. This tackles numerous past issues with the Scanlon
Compensation is made of a base salary (paid by the hour, work or the year; excluding overtime or bonuses), variable pay (bonuses, profit sharing/stock options which work hand and hand with the performance of the company), and benefits (to include health insurance/savings plans – 401(k), or tuition reimbursement). The traditional way of determining base pay for jobs was to compare jobs in the same industry. Now industry and market, no long work by themselves, the current thinking is more person-based that considers knowledge, skills, and competencies of the work. This, however, is best suited for high-performing environments that remain flexible in their deployment of human capital.
Having employees with a high level of motivation is what the company wants to see in them because it means that they are more likely to handle the pressure of the job as well as provide quality service to the customer, making the customers return. Making sure that the employees stay motivated is important because it is what is beneficial to the company as well as making the employee’s time working more satisfying. Though being motivated is a good characteristic to have, it can be hard with keeping up the fast pace to many customers while providing quality service to each of them. Similarly, dealing with some customers can be difficult which leads to an employee feeling unmotivated. After all, each employee must remain sincere to their customers at all times. This is a reason why the job can be so stressful and what can cause the employees to be unmotivated to conti...
For Engstrom to persist, the organizational issues need to be addressed accordingly . There are three underlying organizational issues at Engstrom: the absence of establishing an organizational culture, the lack of emotional intelligence , and the Scanlon Bonus Plan.
Cummins Inc. is a manufacturing, distribution, service, and sales organization. Until recently, every region had their own compensation reward system that was designed specific to that region and specific to the market it served. In 2015 we moved away from individual performance based bonus structure to a companywide profit sharing plan. This benefit to this program is the unified goal of reducing costs while driving company PBIT. The goal is good and motives for the company are understandable, but local motivation is hampered when you are looking at GLOBAL PBIT goal. The challenge we face now is the lack of motivation for individual and team results that go beyond the expected AOP and work-plan. When there was pay for performance plans for
Bent’s attitude became more and more negative, and he stopped communicating well with his employees; he also stopped asking for their opinions and made decisions about the company himself, with little input from anyone else. He began to blame the employees for production and product quality issues, when it was really the fault of the downturn and ultimately his own failure to respond to the true problem. All of the later Engstrom problems can be traced back to Bent’s failure to accommodate, readjust, and realign the Scanlon Plan that was already in place at Engstrom; as a result, he became more and more confused and frustrated, as did his
We came to the conclusion that the Doohickey Company’s key issue is their wage and compensation plan. Or rather their lack of a plan. Doohickeys suffers greatly from an extremely high employee turnover rate of nearly 50%. Competitors in the same industry report only a 10% turnover rate with higher production rates. This is detrimental to the Doohickey Company as this contributes to the company’s financial bottom line. They lose money from this high turnover rate in a variety of ways including losing the knowledge and skills of seasoned employees while also losing time and money from training new employees. The turnover rate for the Doohickey Company could be greatly reduced with the implementation of a plan to increase wages and compensation
Performance-related pay Performance related pay is when a business increases the pay given to workers by the amount of effort put in, for example if an individual or a groupof orkers meet all their targets and improve the quality of
This author can remember when his former company offered profit sharing for achieving production and it was motivation to do better job. Smart companies recognize that motivated employees are productive employees, which inspires them to create tactics to keep their workforces gratified and inspired. Therefore, it is wise to offer Incentive plans for performance. With that said there are several incentive plans that can be utilized by companies such as “team and group incentives”, “piecework plans”, “stock options”, “non-tangible and recognition based awards”, “employee stock ownership” ,“merit pay”, and “profit sharing plans” (Dessler, 2011).
Performance related pay is a financial reward given to employees whose work is considered to have reached a required standard or is above average. “PRP criteria can relate to the individual employee, to work groups or to the organization as a whole” (Armstrong, 2002). It is fair to provide people with financial rewards as a means of paying them according to their contribution (Armstrong 1993:86). The primary purpose of performance related pay in any organization is to recruit, retain and motivate the workforce. It also helps in focusing employees’ minds on particular goals (Protsik, 1966); communicate to employees an organization’s core values, and change the culture of that organization (Kessler and Purcell, 1991).
Mercer Human Resource Consulting. (Aug. 9, 2004.). Tackling the Challenge of Aligning Pay with Performance. Perspective. Retrieved October 14, 2006, from
Corporations are looking for new ways to improve employee performance as well as remain competitive. Pay for performance is one method some businesses are utilizing to improve employee performance. Performance-based compensation exists when compensation is tied directly to that portion of an individual’s performance that can be effectively measured. There are a number of ways in which this may be accomplished and a number of examples as well how it is applied. One of the oldest examples is taken from the ancient Egyptians, where slaves working in the pyramids were given bread for superior performance. Payment of commission for sales production is one of the methods used today.
When it is discovered that a worker can fulfill the requirements of their job, but are experiencing shortcomings in doing so, many times it is believed that worker motivation may be the root of the problem (Laird 95). What, though, is work motivation? According to Laird (2006), “motivation is a fundamental component of performance “ and “is the reason that someone chooses to do some things and chooses not to do others”. In other words, work motivation is what energizes workers to the level of output required to fulfill a task, directs their energy towards the objectives that they need to accomplish, and sustains that level of effort over a period of time (Steers et al., 2004). In essence, worker motivation is what gets the job done.
Employee compensation and reward systems have undergone a couple of paradigm shifts since inception. Reward systems were traditionally compensation based and focused on the individual or the position (Beam 1995). After a recession in the early 1980's, employers turned to performance based models in an attempt to save money while still rewarding top performers (Applebaum & Shapiro, 1992). Today, the most successful organizations are using a total reward model, a hybrid of the performance based model combined with strategic human resource management planning to create reward systems that both benefit the employee and help organizations realize their operational goals (Chen & Hsieh, 2006).
Motivation is the force that transforms and uplifts people to be productive and perform in their jobs. Maximizing employee’s motivation is a necessary and vital to successfully accomplish the organization’s targets and objectives. However, this is a considerable challenge to any organizations managers, due to the complexity of motivation and the fact that, there is no ready made solution or an answer to what motivates people to work well (Mullins,2002).