The Problems And Bottlenecks In Joseph Jackson's The Goal

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Now moving into chapter 21 of The Goal, Alex has identified the problems/bottlenecks in his factory. His goal now is to identify the back log of orders and get them through the bottlenecks, get them assembled, and shipped out to the buyers as soon as possible. Alex and his team determines that one of the underlying causes of their present parts pile-up at the bottlenecks is because the operator cannot tell the difference between a bottleneck-destined part and an ordinary one. The operator, in an attempt to keep busy, processes batch after batch of non-bottleneck parts when what they really need to do is work on bottleneck parts. They attempt a solution for this by placing red and green tags on the parts which are destined for a bottleneck process. (Jackson, Goldratt, Cox, & American Media Incorporated, 1995)
Some of the bottleneck foremen come up with methods of streamlining their processes to increase throughput at their stations. And for a time, things seem to be improving and inventories are slowly shrinking and more backlog orders are being filled. Then Stacey reveals a proble...

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