The Impact Of Information Technology On The UK Financial Sector

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The Impact of Information Technology on the UK Financial Sector

I have studied that in business, information technology can be used if effective in a strategic way in order to gain a competitive advantage and this can be seen in the UK financial services. In such an industry it can be said to be one of the most dynamic and rapidly growing sectors of the economy. Such a rate of change and growth has created a prolific environment for the innovation of information technology. The application of information technology has had a qualitative impact by changing the mode of operation in the financial sector, modifying the range of services provided and linking together geographically isolated financial hubs into a global financial community in order …show more content…

The function of IT has been one very important way in which financial services firms have sought to contain their costs. For example, in commercial banking the application of successive generations of computerisation since the early 1960’s has dramatically reduced the size of ‘back-office’ staffing, while the growth of expensive paper-based systems for money transmission (cheque and credit clearing systems) has been curtailed by the development of paperless computerised payment systems such as
BACS (Bankers Automated Clearing System) in the UK and the development of EFTPoS (Electronic Funds Transfer at Point of Sale) systems.

The role of information technology has grown and changed continuously in the banking sector. The banking industry has used IT to enable increases in the volume of transactions as well as the development of new products; applications have ranged from back-office (check and accounts) processing, mortgage and loan application processing, and the electronic funds transfer to more strategic innovations such …show more content…

Given the magnitude of the banking industry's investments in IT over the last two decades, large increases in productivity might have been expected. One reason these have not appeared in measures of productivity is that such measures in the banking industry remain highly problematic. A second reason for the lack of large increases in measured productivity is that early applications of IT proved to be costly and cumbersome. Software and equipment had to be updated and replaced frequently. A great array of new products constantly called for new software and communication capabilities. Cost control and productivity tracking systems lagged behind the new technologies in a rapidly changing marketplace. The result was that tangible paybacks from IT investment were delayed.

Since its development in the 60’s information technology has been a major support for such a dynamic change and growth in UK financial sector and it also is central to their strategic and operational success. However the introduction and adaptation of

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