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The effect of technology on business
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Introduction This report purposes to examine the application of organising within a major organisation. The company studied will be the Telecom Group as this particular organisation is well known world-wide. Telecom originated in 1865 as the ‘Telegraph Department’ issued under the NZ Government. They later merged with the New Zealand Post Office, and over the next one hundred years, they installed, maintained and operated a wired telephone network nationwide. To this day, Telecom remains to be one of New Zealand’s largest, oldest, but most importantly, popular businesses. They were responsible for bringing telecommunications into the homes and businesses of Kiwi’s as they lacked competition thanks to government regulations. This report provides both an environmental and organisational structure as well as detailed discussion on two concepts. These concepts are the traditional organisational structures which allow people to excel by specialising in one particular job and the developments in organisational structures where competitive strategies are putting increasing pressures on organisational structures. STEPP Analysis Social • Change of work patterns Many people operate from their home which suggests the demand for Telecom’s communication services will increase. Customers will want services to be readily available. • Going green People are increasingly going green. This makes it difficult for telecom to comply as the infrastructure needed for operation within the business emits carbon emissions. Technological • Production of communication devices The production of communication devices are being produced at an increasingly high rate. Telecom must make sure that their services are able to comply with the new products that are... ... middle of paper ... ... bear the consequences. Due to the deviation of decisions made by managers business enterprises may be contracted to untrustworthy vendors. There is no ongoing supervision and management contracts ignore the hidden costs as well as the impact on existing staff which causes potential problems. Conclusion In conclusion, the management skill of organising is one that is applied commonly to several aspects of a company. In particular, Telecom is a prime example of a company that uses organisation in their everyday business needs. Two important concepts involved are traditional organisational structures and developments in organisational structures. Therefore, organising is a vital skill within the managerial process. Works Cited Ryan, A. (2014). Telecom new zealand. Retrieved from http://www.mngt.waikato.ac.nz/myweb21/papers/default.aspx?crs_off_id=STMG191-14A (HAM)
Verizon Wireless cellular service is inelastic because the products and services it offers makes them the dominant leader in the wireless industry; therefore, a 10% change in calling plan prices (monthly access fees) would not affect the quantity demanded. Verizon Wireless can depend on this inelasticity in their pricing model because of the strength of its brand and the wealth of products and services it offers. Verizon Wireless' competitive advantage comes from its ultra-low churn rate (the percentage of customers who disconnect their service is less than one percent of its 60 million customer base). This indicator suggests that customers are satisfied with the service Verizon Wireless offers and a slight price increase probably would not drive its customers to the competition. This data also suggests that customers probably stay with Verizon Wireless because of its continued expansion of new technologies and services such as its all-digital nationwide CDMA network, EVDO' or its advanced data network (used to wireless send and receive email and other data almost anywhere in the US), and VoIP (Voice over Internet Protocol) that they use for their Push to Talk products. Verizon Wireless markets to a nearly all demographics nationwide and most of its services are offered in the smaller rural markets as a direct result of the one billion dollars per quarter it spends on improving its network as well as acquiring smaller wireless networks to make their nationwide network stronger and larger.
The Organisation structure of a company addresses the fact that every organisation has specific units that are responsible for different roles and actions in the organisation and that no department within the organisation stands alone, they are intertwined. The organisational chart or structure should be designed to divide up the work load, responsibilities and roles to be done
KAKABADSE, A., BANK, J., VINNICOMBE, S., 2004. Working in Organisations. 2nd ed. Hants: Gower Publishing Limited.
Organizational structure is one of the three key organizational assets that could contribute to the effectiveness of operations of any organization (Zheng, Yan and Mclean 2009) It is joined together by different flows of information, decision processes, hierarchy of authority, specialization and working materials. (Enz 2009; Mintzberg 1980) Furthermore, it also determines the operating workflow, control of information, decision-making in the organization and the line authority (Mintzberg 1980). The facets of the organizational structure, the relationships that exist within it, and how the business processes (Bititci et al 2011) are controlled, determine the managerial style that should be utilized in addition to the strategies the organization could implement. Going further, a company’s organizational design and the parts that constitute it are seen as a contributing factor to superior performance, which ultimately provide an organization with competitive advantage over its competitors. (Enz 2009; Zheng, Yang, and Mclean 2009)
Telecommunications gained mainstream attention in the early 90’s; however the initial key market was business men and women, who used their phones whilst being on the move and so allowing them to communicate with their companies with ease. Though in the modern era, telecommunication went through segmentation in the market trends, and now in this day and age it would be difficult to find someone who does not own some form of mobile technology. Many phone providers battle to provide the best service for their customers (Figure 1).
... organizational structure that needs to be maintained for its operations in Australia. As the suggestion has been of total ownership thus span of control is needed and these factors have been discussed in this report to illustrate how effective the organization can be in Australia.
Telecommuting may be the movement of the future, which will allow more people to work away from the office. Many people see telecommuting as a way to be close to home or allow them to be connected to their organization while working abroad. While telecommuting might work for some people, telecommuting is not for everyone. There are many disadvantages; as well advantages to telecommuting which most people do not take into account. When considering telecommuting, the advantages fall for both employer and employee. The same can be said about the disadvantages of telecommuting.
In order to achieve the goals of the organisation, managers have to set goals and developed a workable plan to complete the goals. Organising is one of the processes to organise people, activities and other resource in a logical way (Davidson 2009). Through the organising
Planning and organizing is another vital quality needed for managers. If manager can do effective planning he can really contribute in the long term progress and development of his organization. Proper planning helps in useful and efficient use of the existing resources of the organization. After planning if you are not able to organize the things, this can really worsen your planning.
Organizational structure within an organization is a critical component of the day to day operations of a business. An organization benefits from organizational structure as a result of all it encompasses. It is used to define how tasks are divided, grouped and coordinated. Six elements should be addressed during the design of the organization’s structure: work specialization, departmentalization, chain of command, spans of control, centralization and decentralization. These components are a direct reflection of the organization’s culture, power and politics.
Organisational theorists, depending on their school of thought, hold differing conceptions of organisational culture. Most theorists attempt to use a variety of metaphors, or images, to bound, frame, and differentiate that category of experience referred to as an “organisation” (Smircich, 1983). The most common comparisons made of organisations
“Management is the process of working with people and resources to accomplish organizational goals. Good managers do those things both effectively and efficiently.” (Bateman & Snell, 2004). Management contains four basic functions; planning, organizing, leading, and controlling. By using these four functions, one can create an organization both successfully and proficiently. Planning is specifying the goals to be achieved and deciding in advance the appropriate actions needed to achieve those goals. Planning sets the stage for actions and for major achievements. Organizing is assembling and coordinating the human, financial, physical, informational, and other resources needed to achieve goals. Organizing attracts people to the organizations, specifying job responsibilities, grouping jobs into work units, marshaling and allocating resources, and creating conditions so that people and things work together to achieve maximum success. Leading is directing, motivating,...
My mobile phone network coverage allows me to make a call wherever I want, and the call is never cut off by the network. Independent surveys show that it has the best signal quality with excellent call clarity. The network covers 99 percent of the population, and it has installed more transmitters than any other digital network company. They guarantee that they work the best; in fact, they will even add a free minute of talk time if the call is ever lost. International and off-peak calls are the cheapest in the area. The company has been voted number 1 in customer satisfaction for 5 years in a row.
Making a telephone call no longer should conjure up visions of operators connecting cables by hand or even of electrical signals causing relays to click into place and effect connections during dialing. The telephone system now is just a multilevel computer network with software switches in the network nodes to route calls get through much more quickly and reliably than they did in the past. A disadvantage is the potential for dramatic and widespread failures; for as has happened.
Organizations must operate within structures that allow them to perform at their best within their given environments. According to theorists T. Burns and G.M Stalker (1961), organizations require structures that will allow them to adapt and react to changes in the environment (Mechanistic vs Organic Structures, 2009). Toyota Company’s corporate structure is spelt out as one where the management team and employees conduct operations and make decisions through a system of checks and balances.