Teladoc Inc.: Global Case Study

Teladoc Inc.: Global

Teladoc is the leading telehealth provider in the United States assuming over 70 percent of the telehealth market share (Dolan, 2016). The company offers technology solutions that is focused on the utilization of electronic information and telecommunication technology. Teladoc products include a robust telehealth platform that leverages technology to include the Internet, mobile devices, video, and phone. Teladoc’s mission is to improve access to high-quality health care at minimal cost to customers (Teladoc, 2017). In 2015, Tedadoc’s revenues reached $77.38 million, delivering over 575,000 virtual health care visits to over 6,000 customers to include health care insurers, physicians, health care plans, and the government

The telehealth industry is constantly changing to meet requirement of health care laws and changes in the population demographic. Teladoc’s ability to develop the latest health technology is critical to success of the company in the long-term. Teladoc was founded in 2002, which gave the company a “first-movers advantage” into the telehealth market domain in the United States. Since 2002, Teladoc Inc. has expanded its portfolio achieving success and improving on product to ensure differentiation, competitive advantage, and consumer base of over 15.4 million members, 1.6 million visits, and a 95 percent member satisfaction rate (Teladoc, 2017). Teladoc has leveraged changes in health care laws and policies to develop health technology at competitive pricing while meets the needs of health care

It is important to note that the evaluation of demand in regards to telehealth is divided into segment to include hardware, software, and services. The global telehealth market is also divided into regions to include North America, Europe, Asia-Pacific, and the rest of the world. North America accounts for more 40 percent of the global telehealth market share followed by Europe and Asia-Pacific (Mordor Intelligence, 2017). The global telehealth market is projected to grow from $23,224 million to $66,066 million by 2022 (Mordor Intelligence,