Team Reflection Paper

1708 Words4 Pages

This year my team and I accepted 5 major goals:

Goal 1 - Establish the CSC-Kirkland technology team as a high-performingcross function team - Rating: Solid
- I failed to maximize our EOS score in 2017 in spite of efforts to improve employee engagement.
- I fell short by nearly 20 points on EOS and LBI, my biggest personal and professional failure of the year.
- I lost three employees through attrition this year, terminated one employees, and hired four employees. That places my attrition at 7.5% (3 Employees), 1.5% below my goal for the year.
- Failed to fill all open positions, even though several candidates were interviewed for the open positions. Made a strategic decision to pass and focus on contractor flips to fill those positions. …show more content…

This team is also responsible for computer and facility access, PCI compliance, Avaya Contact Center support, and Email administration among other.

While I was not directly responsible for delivery of the work above, my team operated under my direction and oversight the entire year. My strategy to build a robust delivery pipeline (DevOps) with the help of my team, the elimination of the formal QA organization, and absorption of QA and BA team members into Scrum teams, combined with the establishment of strong Agile/Scrum practices, greatly contributed to the overall success and growth of my team.

I am most proud of the the establishment of a strong delivery pipeline (DevOps), creation of self-organizing Scrum teams, and a focus on test automation 2017. I also pride myself as a servant leader and passionate supporter of my team. After all, no matter my goals were for 2017, none of them would have been realized without the tremendous support and numerous contribution by my extremely strong and committed leadership team, Their combined experience, expert skills, motivation, and knowledge greatly contributed to the fulfillment our department goals for

More about Team Reflection Paper

Open Document