Swot Analysis Of Chick-Fil-A

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Founded by S. Truett Cathy in the Atlanta suburb Hapeville, Chick-fil-A is a Southern restaurant by all means as its origin is in the South. But to qualify the eatery as authentically Southern, one has to examine more than just origin or where the founder was from. The late Truett Cathy, founder of Chick-fil-A, said “We should be about more than just selling chicken. We should be a part of our customers’ lives and the communities in which we serve.” This ideal, and those like it, is what illustrates Chick-fil-A’s Southern identity. This particular restaurant presents itself as authentically Southern in how it never compromises family, provides a certain “Southern hospitality” not many other places do, and holds onto Bible Belt values in trying …show more content…

It is one of the largest family-owned businesses in the country. The company’s website has a whole section dedicated to just the Cathy family and the next generation. So it is an important element to Chick-fil-A’s identity to keep the chain a family business. There is something to be said about the Southern familial unit. In the South, fertility is higher, divorce rates are lower, and family status is just as important as social status (more than likely because in the South, the family circle is the social circle). Chick-fil-A has proven itself to be authentically Southern through family values for 72 …show more content…

The South is notorious for its hardcore bible thumpers and the fire-and-brimstone fearing man. There is a plaque in Chick-fil-A’s Support Center in Atlanta that says its mission is to “glorify God.” Cathy said, “you don't have to be a Christian to work at Chick-fil-A... we ask you to base your business on Biblical principles because they work.” From this mission to every location being closed on Sunday, even during the 1996 Olympic Games held in Atlanta, GA, the Cathy family continues to run Chick-fil-A through the Christian lens that Truett wanted. Bringing religion into everything that one does is not necessarily inherently Southern, but it certainly is a moral that Southerners hold close to their

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