Case Study Of Starbucks

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Starbucks currently employs 191,000 employees world-wide. According to Starbucks International states website (2015), “with more than 21,000 stores in over 65 countries, it’s clear that our passion for great coffee, genuine service and community connection transcends language and culture” (para. 1). The Starbucks employees have accessibility to further their education and gain a higher career status if they desire. Financial Data Sheet Starbucks has set a goal to become the leading company for coffee and tea. Below are charts showing Starbucks assets, liabilities, and equity for 2013 and 2014. According to Starbucks Fiscal 2014 Annual Report (2014), (p. 47). Revenue Starbucks has grown rapidly over the last ten years. In 2014, Career opportunities include district managers, H.R. services, human resources, retail leadership, and manufacturing and distribution. The average entry level employee makes about $36,000 per year and district managers have a salary expediency of about $100,000 per year. Starbucks also provides benefits, 401K, and full college scholarships to University of Arizona for those wanting to educate themselves and grow within the company. I believe Starbucks really does care about the employees, therefore, the employees will then have similar goals to advancing the 1). Many companies implement a code of ethics, however, as I was researching Starbucks code of ethics I was astounded by the lengths in which Starbucks will go in order to please the ethic system. As a recurring customer of Starbucks and a frequent drive-thru customer, it is evitable, the difference of the customer service levels at various establishments. According to Starbucks (2015), they have implemented an Ethics and Compliance program which is closely related to the mission statement to ensure the “our culture and our reputation by providing resources that help partners make ethical decisions at work” (para.2). When each employee is hired, each individual receives a packet with specific instructions on how to go about reporting an issue and the standards expected of each employee. Since, Starbucks provides the workers the ethics information upon employment, the expectation of the workers has been set into motion

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